Was late for my appointment. The owner greeted me, began work on my vehicle right away. The work…read morewas completed in less time than estimated and at the quoted cost estimate. Asked owner to give me an estimate to replace a side view mirror assembly. He needed to get a price on it and promised to call me with the quote. I had barely returned home and was called with his quote. WOW! That was fast. The quote was significantly less than another repair facility. We tentatively set up an appointment for the end of the week. (See my Tip) Asked owner to quote additional work and had his quote in less than 5 minutes. Set appointment for next week.. Following his inspection he informed me that I did not need parts and service that another facility said I needed. According to his quote for the work, comparing the same items to another auto service facility's quote, I will be saving almost 1/4 of the price plus approximately $200 on the parts and labor I did not need! Well satisfied with the responsiveness, professionalism and honesty of the owner, as well as, the work performed. Especially noteworthy are the prices - SIGNIFICANTLY LOWER than the "chain" shops. This business is the real deal. If you need work, get a quote here and give it a try. Betcha you'll be glad you did.

After an accident, Brad at Ace Auto referred me here for body work, and said to see Jeff. Jeff was…read morebooking a month out, so I got an estimate and scheduled for his first available date which was approximately a month in the future. I was a little nervous about them matching the color, because it is unusual and was only made one year. Nevertheless, when I picked up the car, it was perfect! Impossible to tell there was ever any damage there! I should have taken before and after pictures because when I brought it in, it was a mess! The price was fair and the work so superior, I got estimates for every other dent, scrape and ding, and scheduled another month out to have all the additional corrections made. He exceeded my expectations! I HIGHLY recommend them, for superior workmanship and fair price. Thank you, Jeff! I will be referring my friends to you!

I was referred by Integrity Auto Care,to have some body moulding fixed.I called Jeff,and he said…read morestop the next day.The shop was full of show and custom builds,so I knew I was in good hands.By the time I had looked around,he was done!These guys know their stuff,I am uber picky(Land Rover),and the price was fair.I would go back there for any body work,paint in a heart beat!Give them a try!Very happy,and good guys.

last fall I spent $6000 with Mike at reds. A transmission and rear end. took 3 mo and a nightmare…read moreto get them to finish my car. 4000 miles later the trans went out. I called on sept 26 and was told they were 2-3 months behind. they drove the car and verified I had a problem. I told them I would call them in a few months about getting it scheduled. the week after Thanksgiving I called and Mike the owner proceeded to yell and scream at me for calling him. he said he would follow up but never did. now it's mid January and I have not heard a word from him. as of today I am installing a new trans myself. this place does horrible work, not ethical, and will not stand behind their 2 yr 24k mile warranty. I wish I never would have walked in this shop, worst decision I ever made. save yourself the hassle and lies and go to a reputable trans shop as this place is a hell hole and the owner is a dickhead.

Get a WRITTEN quote. I got a verbal quote for a rebuilt transmission that seemed very competitive…read morebut WHILE the work was being done $500 of additional parts were needed and then when picking up the vehicle, they revealed that the original quote did NOT include labor - another $1,100. Could have saved $200 with the original place. Office person is very nice and Rocco is the sweetest dog. The tranny seems good over these first 200 miles but beware the misleading pricing.

If I could, I'd give them zero stars. They ripped off a 16 year old. They never told us the car she…read morepurchased warranted, even after we said we'd take it to be repaired by our repairman. Had they told us it was warranted, we would've let them fix it. Then Jerry said he'd buy the car back, but quickly changed his mind and blamed us. I will wait longer for a tow if I ever need one if Bernier's is the closest. I will never use this business again.

A pothole got me on I43 and I was not in a get spot to break down. I got ahold Berniers for…read moreemergency tow let me say great customer service answered phone fast and dispatched quickly. They were busy but they got me off that highway out danger in last then hour. Tow was cheapest I was quoted A+ across the board.

I locked my keys, walker, purse & phone in my car this morning at work. Happy Monday....ugh!!…read moreCalled them from my desk & explained. An hour later, the driver had unlocked my car, brought in my walker, purse & phone to my desk. He was SO kind, went above & beyond by doing that. I have used Darrell's Towing for many years, with different cars Ive owned. They have ALWAYS been professional & nice. Totally recommend them!!

Upfront about Price and credit card charge. The cost is less if paid in cash. A check is accepted…read moreif you let them know and have phone numbers or check. Car was picked up at my home and I was allowed to ride in the cab to the dealership. Darrell was a very safe . He was very considerate. He brought me my receipt and the dealership. All in all I was pleased with the experience.

I just had one of the most amazing experiences with these guys! I had a van out with a band…read moretraveling through and I had an issue that needed to be fixed immediately. These guys went above and beyond to take care of us and make sure that the van was back on the road safely and in a timely manner! I would suggest you swing by for any auto issues. All I can say is Wow, what a God- send they were today!

Yep bought a 2013 CRV drive the car 4000 miles in a year and a half. The rear frame was completely…read morerusted out and the rear end tore off. Don't recommend them they say they look over their cars but I think not. Because I also brought the car back three days later and they told me it was a front wheel bearing. But my mechanic looked at it and said it is the drive shaft bearing. Dixon did replace it but it took more than six months to repair. All I can say is he always said, "I got your number but called me once. "

WOW! What a super easy transaction. Gary was great to work with and helped me get the perfect…read morevehicle for my daughter. He now has a customer for life! Thank you!!

Huge shoutout to Billy from Haas Towing! Fast, friendly,…read moreand super professional. He made a really stressful situation with our 73' Javelin so much easier to handle and got us home from Belvidere IL to Beloit WI safe and sound. If you need a tow, ask for Billy at Haas Towing!

Gerardo thank you for the excellent service. He offered for me to sit in the truck while he loaded…read moreup my car. We talked all the way back to dealership in Beloit. Gerardo you're awesome. Thank you agai