Very rude over talked me as a potential paying customer and wanted all his money upfrontread more

I normally don't leave reviews, but I feel like people need to know what kind of service I received…read morefrom AEY Electric. When we bought our house, we noticed their sticker was already on our electric box, so naturally, we called them to come out and fix the problems we were having. They confirmed they did indeed install our electric in the home. The entire house had issues--lights flickering in different rooms, power cutting out if too much was running at the same time, and overall shortages throughout the home. When their techs came out, they didn't know how to fix any of the issues. They wasted our time, left us with no solutions, and then still sent us a bill for almost $300. A year later, we received a collection notice for that bill--even though they never actually fixed anything in our home. On top of that, the customer service was rude and unhelpful. Instead of trying to resolve the problem, they were dismissive and disrespectful. For a company whose name was already on the box when we moved in, this was beyond frustrating and unprofessional Bottom line: They charged us for nothing, gave us zero solutions, and treated us poorly in the process. I would not recommend AEY Electric to anyone.

This was, by far, the single best experience I have had with a tradesman after 20 years of owning…read morehomes across the country. Our plumber (Shane) was incredibly personable, knowledgeable, and fair in his assessment, quoting, execution, and follow-through with a complex issue. He truly went above and beyond to ensure customer satisfaction and long term success. He single-handedly has ensured we will be using plumbing911 for any and all future plumbing needs. I cannot stress to the management at Plumbing911 what an asset Shane is to the organization!

We couldn't have asked for better service from Adam! He came out on a Sunday morning when our…read morebasement was backed up! We had a tree root ball that was the problem! We had him also replace our hot water heater. We couldn't have asked for a more polite, professional person to take care of us! He also found where our drain was in the side yard for us! It's been approx a couple of months now and no more issues! Thanks Adam for your excellent service! PS there was another gentleman here too for a bit but we don't remember his name! He was also very professional! Highly recommend this company and especially Adam! Marsha and I both thank you! Also the price was not any higher for being on a Sunday! Well worth it!

I needed assistance with a leak in my basement and Roto-rooter came and fixed the leak quickly. I…read morewill be contacting them for all my plumbing needs in the future.

Kitchen sink kept backing up and draining sooooo slooow. Zach & Matthew put in new plumbing to…read morebypass the blockage. . 30' of PVC. My sink now drains faster than I can recite the alphabet. Youngstown Ohio shop. Had a plumber come out to fix the sink problem by replacing pvc under sink. Leaking water 4 hours later. $300 for dollar store crap pvc. I suggested he snake my drain but he doesn't do that ( ? You call yourself a plumber? ) Call another guy to come out and snake my drain. He get into a panic saying his coil hit roots and he doesn't want his snake coil to break. Omg the roots were tiny little thin hairs. I almost laughed in his face. $70 for doing NOTHING. Roto Rooter from Youngstown was expensive but the job was done 100% correct and in a clean and timely manner. So, if you find yourself in need of a qualified plumber, Zach and Matthew fit the description. FYI If your plumber is named Ken or Nick tell them no thanks.

High quality service from start to finish. Everything was good with communicating/scheduling with…read moreRuss. I had a couple drain issues taken care of (inside and outside the house) on one day and then a few other jobs (like replacing pipes) done on a different day. Tim and Christian were professional, knowledgeable, and really helpful with addressing some smaller plumbing issues and questions that I had.

Contacted Mike (the owner) w/Timlin on 5/20/24 to do some pipe work and 2 toilet replacements. He…read morerequested I send some pics over to Russ@timlinplumbing.com and he'd get me an estimate later that day. I do. 2 days go by, I call him back, tells me they'll have the estimate over by EoD 5/23/24. No contact from them. Called him back for the third time 5/24/24. Said it was probably best they just come out to do the work - that they were hourly, reputable,etc etc. They''d been recommended to me, so I said, hey, sure come out 6/3/24 at 9 AM, we'll have the fixtures ready to go. No show, call 'em back at 10:15. Hey, you guys coming out? "Oh, let me check my notes...I don't have you on the schedule." "Tim, I gotta be honest here, you guys have fallen through on your obligations 3x now, what do you think we should do?" "Well, uh, I think it best we not do the work after all." Aright man, I'll go leave some reviews. "You do that!" As you requested, here's my review of your work Tim: I wouldn't recommend these guys to turn the water on, let alone be paid to do professional work. Stay far far away.

Standard Plumbing and Heating was hired to remove all original iron pipes and decaying copper pipes…read moreand replace them in our nearly 100 year old home. Brian the repairman was prompt and courteous with exception of the third day, he appeared angered over the loss of a folding multi-tool and took a few minutes to search my home for it. He spent the first hour or so glaring at me as if I was responsible for the loss of his tool. His behavior was a bit annoying, but in retrospect, I would probably act the same if I lost an expensive tool that I use everyday as well. The job took three business days to complete, an amount of time I had no issue as I was assured that my repairs would be done well before my personal deadline. The work completed is working as expected with exception of the city water meter being reassembled backwards. The city reassembled the meter correctly at no charge to us a few days after we were contacted about having a negative water flow on our bill. Over all I am very satisfied with the work that Standard Plumbing performed in my home and have added Standard Plumbing to my contact list for heating and plumbing for future plumbing or heating needs.

One Star is event too much!…read more This company tried to scam me into getting a new $5,000 furnace. I have a home warranty and this is the service company that was sent to fix my furnace. It has taken then 3 weeks to order and receive parts. Then the service man, Dan, told me that the furnace needed replaced and that the warranty company would not cover it. When I called the warranty company to question the denial (I had an inspection in Feb when I bought the home), they said that they had never received a request for a replacement only for parts! I just had another service tech look at it. The furnace is fixable and he can get the part today. Be safe... choose another company.

Dan is the man! I contacted Dan after doing my research he came out to my home gave me an estimate…read moreon having my A/C repaired. Dan was efficient and explained thoroughly what it would take for my A/C to be repaired. I did not have the repair did immediately. When I called Dan back 2 years later he was still available and came right out and repaired my A/C. I watched Dan remove my A/C and take it all the way apart, he was very precise in his repair and he cleaned up behind himself. I thank God for Dan, I hope he will be around for any other repairs I may need on my furnace in the future. Prompt, knowledgeable, trustworthy and fair pricing. Continue the great work Dan, your the best! ~MEchelle R Carr Akron, OH 44311

Jim Thornton came out to install a heat pump at my home. This was a particularly difficult…read moreinstallation given the structure of my home. Jim actually had to move the unit through our home to get to the back yard. They were careful, thoughtful and professional at every step. I shopped around for a few quotes and the price was great, especially to work with a professional who truly understands what he's doing. Others tried to upswell me products I didn't need - Jim walked me through the details and helped me make the right decision. I can't say enough good things about this company. I'll be using them for all of my heating, cooling, and plumbing work.

I cannot begin to express my annoyance and disappointment at the plumbing aspect of Thornton and…read moreSons. We have been waiting months at a new construction house for someone to install out hot water tank. It's the last thing we need before the house is livable. School is about to start and I'm particularly upset that my kids will be living a half hour away from their school, which adds an hour to their already long day. We have gotten nothing but a run around of tomorrow's and next weeks that never happen. I understand not being number one on the priority list but at this point I'm convinced we're not on the list at all despite repeated calls and assurance that "I'll be out this week". Please don't waste your time with them.

Very happy with the prompt, professional, reasonable service. They were able to diagnose and fix a…read morewater outage problem the same day, and spent unexpected time and effort to complete repairs. The work was well done with no issues afterwards. I wouldn't hesitate to recommend!

Very professional. On time. Very friendly. Local I'm very…read morehappy with my results. Highly recommend to anyone.