AVOID this company. Their techs are low IQ and only intent upon selling overpriced maintenance…read moreplans and recommending a duct cleaning service. I had them out on August 29, 2025 because my furnace was not producing heat and could not hold a set temperature. Yet, when they arrived and turned the thermostat on, it happened to produce heat and all they did was let it run while yacking and saying they did not know why it did not run for me. They did not find any cause, left me with no warranty, did a lackluster maintenance check, changed the humidifer filter on the furnance, criticized my whole house filter system and charged me $400 for nothing. They also failed to let me know they charge a 3% fee for using a credit card. I could have wrote a check. I complained to the office that I was not told of their policy and the owner did refund the 3% charge. Into September and October the same furnace trouble kept happening until I called CHIPPEWA HEATING & COOLING at the end of October. A GREAT COMPANY, the problem was pinpointed and a new pressure switch solved my furnace woes. Call CHIPPEWA. Fair pricing, too.

The technicians are very knowledgeable about the different systems that they work with for their…read morecustomers. Their service fee is reasonable compared to other companies. Also, I have been using them for over 30 years in my homes. Every year, I have them check my AC and furnace for the seasons.

This guy is the real deal professional, our 50 year old heater went out this winter and they came…read moreto our rescue . They were very informative and installed the new heater with a safety system within days! They have a loyal customer!

Our furnace went out and we had no heat at one of our stores. I called a few companies, but Leon…read morefrom Protech was the only one that responded immediately. He took pictures of where the damage was on the unit and explained the issue in detail. Within 24 hours he replaced the heat exchanger at a great price and took care of a few other things while he was there. He was professional, responsive and knowledgeable. We will be using them for all of our HVAC needs in the future and I would highly recommend ProTech to anyone looking for an hvac company.

Choice Aire was a great find when I started looking for a new furnace & AC. Their people are…read moreprofessional and helpful, and they went out of their way to provide fantastic service when I was in a bit of a crunch. I'd give them 6 out of 5 stars if I could. Buying a HVAC system is complicated and expensive, but at least I had a little time to do some research. Here is what I learned: 12 years ago we bought a new HVAC system from a different dealer from the Kent area who maintained our previous furnace. At that time, I didn't know a good HVAC installation from a bad one, nor was I wise enough to do any research. Therefore, we bought what they told us was a "great" new Amana unit (although it proved to be somewhat of a lemon). This time around, I DID do a bunch of research when I learned that the Amana furnace's secondary heat exchanger was beginning to plug up and was failing. All articles I read stressed the same thing: the installation is even more important than the equipment you buy. A poor installation will shorten the lifespan of any HVAC unit, regardless of brand or price. Even before I found out that the not-so-old Amana unit was dying, I had discovered that its installation was done poorly. During a recent renovation, we found that there was a lot of air leaking behind the furnace/AC unit because the installers hadn't sealed the ductwork well. Also, the company that sold us that unit hadn't installed an exterior fresh air intake for the furnace. Later on, even their own service guys told us that their installers should have done so, and it was contributing to some problems. The point I'm making here is that the installation of my previous HVAC system wasn't done well, and after 12 years, the furnace was dying. Now for the good news: A few of my neighbors recommended Carrier: top quality equipment, but expensive. Fortunately I learned that Bryant and Carrier are made by the same company, and that most Bryant systems are IDENTICAL to the Carrier brand, but at lower price; just different nameplates. I even found a website that listed Carrier and Bryant furnace and A/C model numbers side-by-side so you can compare apples to apples. When I looked to see if there was a Bryant dealer anywhere nearby, I found Choice Aire right here in my neighborhood of Ellet. I stopped in at their office and got some excellent information from Jennifer (who's very knowledgeable) at the front desk. As we chatted, owner Eric Morrow returned to the building & offered to come over right then to look at my situation. Eric gave me a VERY good price, and squeezed my installation into their schedule as soon as possible. Also, he pointed out all the installation errors in my old system, and told me exactly how they would correct them. And they DID. Choice Aire saved me a bunch of money on the SAME system I had been planning to buy from Carrier. More importantly, their installation was excellent. They also included a flush mount vent that finishes off those pipes outside... something nobody else even offered. Normally you just get ugly, exposed PVC pipes sticking out of the house. Another important consideration... their sheetmetal work is done beautifully- neat, sealed well, and sturdy; they even sealed existing ductwork. The sheetmetal was cut with precision on a plasma cutter in their shop. In fact- my old company's salesman also gave me a quote to replace the Amana, and bragged that they can do all their sheetmetal work right in the truck with no need to wait for it. Well, their previous worked looked exactly like that- cheap, quickly done, with large flat surfaces that tended to vibrate and boom. Choice Aire did a much more professional job, and I appreciated that Eric himself came to give the installation a final inspection. Furthermore, we are more than happy with the efficient and quiet Bryant furnace.

Choice Aire came out promptly and gave me a fair price for some duct work. Guys, Brandon and…read moreBrandon did a great job. I will definitely keep them in mind for a furnace or ac when the time comes.

I have had A & L service and repair my furnace and replace my old central air conditioning. They…read moreare always prompt, professional, and priced fair (and below the other area companies I have used in the past).

I have used A&L for over 25 years! They installed my central air, a new furnace, central air and a…read morefurnace for my apartment, as well as converted my mother's old fuel oil furnace to electric. They are dependable, on time, courteous and fair. Jim has been the same tech to come to our rescue many many times!!! Kudos to Virgil, Chuck, and their entire crew that "keeps the heating and cooling" on in our house!! I would, and I have, recommended A&L to friends and family.

Professional, fast service to update furnace and AC in home. Went above and beyond to ensure the…read morejob was done right. Appreciated the speedy help as it was cold outside. Highly recommend Custom Comfort!

when my furnace went out, I called Custom in Norton to come out It was 120 dollars the blower was…read morenot kicking on it was probably the capacitor or a stuck blower fan it is an older furnace that has always worked great the two men came out looked it over and said it was the motor or something else did not even try to find the problem all they did was try to sell me a new on for 3,600 dollars they could install it the next day it was 20 degrees outside I asked them to try to get going they tapped something it came on the next day it quit again called them and the manager said it could not be fixed and offered the 120 dollars off on a new one I went online which told me to spin the fan to loosen any obstruction it might have working perfectly for a month now they basically just sent out the two men as sales people which cost me 120 dollars to try to sell me a new furnace What a SCAM

I have used Summit heating before for some minor repairs and they were great. So when it came time…read moreto replace my furnace and A/C unit I went with them again. The owner Dean is great and laid it my options and was very responsive with call backs. The guys he sent were right on time, which never happens. They were professional and cleaned up all the trash and took all the old stuff with them. The units look great and work great. They also have great warranties with the work and the units. I wouldn't go to anyone else and I wouldn't tell anyone else to go anywhere else. Great pricing and great work.

The K Company is an outstanding hvac business. I had my whole system installed in my home 10 years…read moreago. Over the weekend my AC went out and Monday I had a tech arrive to change out the condenser on my outside unit. Joe handled everything while I was away from the house at work. He diagnosed the issue and went to get the replacement parts. He called me to keep me informed of the process and expected costs. The price was fair and actually less than I expected. He even went the extra mile and tightened a screw on my door to adjust it to close easier. I'd recommend the K Company to anyone needing hvac work.

We had an outstanding experience with the K Company. They came over to install an ERV system and…read morewe could not have asked for a more professional team. They we're on time, very professional and very dedicated to doing the job right. They also did an outstanding jog of cleaning up as we could not tell that any work was done in our basement once they left. I would highly recommend the K Company!

Plumbing Excellence does plumbing like Apple makes software--they care about every detail of what…read morethey do; customer satisfaction and high value craftsmanship are top priority. I called Plumbing Excellence in a pinch when our water heater started leaking. Anthony responded quickly and worked into the evening to get a new one installed, and we had hot water again that night! We were so satisfied with his work and his service that we hired him to fix a gas leak in our fireplace, too. He did, and now we have a working fireplace again, too! Thanks Anthony! Anthony was meticulous but not slow in getting the job done right, kept communication open and honest, and waited patiently at my house while I finished pricing other options. He explained that a hardware store water heater is of cheaper quality than the "professional" model he would install. He also correctly guessed that a competitive quote had come in lower because they did not factor in permitting the work, which he felt was important, and I agreed. He did look for multiple ways to save us some money, including combining visits, not charging for the initial investigation of our gas leak, discounting a subsequent job; he even researched the design lifetime of my new water heater and recommended against getting an extended warrantee in my case since the heater was built to last at least that long if not longer. Anthony and team were friendly, passionate, and a delight to have at our house. I would hire Plumbing Excellence again or call them for advice any time!

Not very happy with their service. Paid over $500. to find and fix gas leak. They did their work,…read moresaid they corrected leak and left. Gas company comes out to turn Gas back on and says it's still leaking. Call Buddy's back out, they now say the leak is coming from the main line going into the house, and give an estimate of almost $6000 to fix. So, let me get this straight...you want me to hire you again for a $6000 job, when i just paid you over $500 and you obviously didnt do much of anything except maybe do a pressure test which accomplished nothing and benefitted me zero? I don't think so.....