Choice Aire was a great find when I started looking for a new furnace & AC. Their people are…read moreprofessional and helpful, and they went out of their way to provide fantastic service when I was in a bit of a crunch. I'd give them 6 out of 5 stars if I could. Buying a HVAC system is complicated and expensive, but at least I had a little time to do some research. Here is what I learned: 12 years ago we bought a new HVAC system from a different dealer from the Kent area who maintained our previous furnace. At that time, I didn't know a good HVAC installation from a bad one, nor was I wise enough to do any research. Therefore, we bought what they told us was a "great" new Amana unit (although it proved to be somewhat of a lemon). This time around, I DID do a bunch of research when I learned that the Amana furnace's secondary heat exchanger was beginning to plug up and was failing. All articles I read stressed the same thing: the installation is even more important than the equipment you buy. A poor installation will shorten the lifespan of any HVAC unit, regardless of brand or price. Even before I found out that the not-so-old Amana unit was dying, I had discovered that its installation was done poorly. During a recent renovation, we found that there was a lot of air leaking behind the furnace/AC unit because the installers hadn't sealed the ductwork well. Also, the company that sold us that unit hadn't installed an exterior fresh air intake for the furnace. Later on, even their own service guys told us that their installers should have done so, and it was contributing to some problems. The point I'm making here is that the installation of my previous HVAC system wasn't done well, and after 12 years, the furnace was dying. Now for the good news: A few of my neighbors recommended Carrier: top quality equipment, but expensive. Fortunately I learned that Bryant and Carrier are made by the same company, and that most Bryant systems are IDENTICAL to the Carrier brand, but at lower price; just different nameplates. I even found a website that listed Carrier and Bryant furnace and A/C model numbers side-by-side so you can compare apples to apples. When I looked to see if there was a Bryant dealer anywhere nearby, I found Choice Aire right here in my neighborhood of Ellet. I stopped in at their office and got some excellent information from Jennifer (who's very knowledgeable) at the front desk. As we chatted, owner Eric Morrow returned to the building & offered to come over right then to look at my situation. Eric gave me a VERY good price, and squeezed my installation into their schedule as soon as possible. Also, he pointed out all the installation errors in my old system, and told me exactly how they would correct them. And they DID. Choice Aire saved me a bunch of money on the SAME system I had been planning to buy from Carrier. More importantly, their installation was excellent. They also included a flush mount vent that finishes off those pipes outside... something nobody else even offered. Normally you just get ugly, exposed PVC pipes sticking out of the house. Another important consideration... their sheetmetal work is done beautifully- neat, sealed well, and sturdy; they even sealed existing ductwork. The sheetmetal was cut with precision on a plasma cutter in their shop. In fact- my old company's salesman also gave me a quote to replace the Amana, and bragged that they can do all their sheetmetal work right in the truck with no need to wait for it. Well, their previous worked looked exactly like that- cheap, quickly done, with large flat surfaces that tended to vibrate and boom. Choice Aire did a much more professional job, and I appreciated that Eric himself came to give the installation a final inspection. Furthermore, we are more than happy with the efficient and quiet Bryant furnace.

Choice Aire came out promptly and gave me a fair price for some duct work. Guys, Brandon and…read moreBrandon did a great job. I will definitely keep them in mind for a furnace or ac when the time comes.

I really can't say enough POSITIVE THINGS about Chris and the service he provided for us!!!…read moreContacted him on a Friday (a hot/humid June day) and he returned contact via e-mail within minutes... said could come out SAME DAY, again: a Friday, after 6:00 ... and diagnosed quickly and HAD THE PART required. I was getting icy cold air out of my registers less than 1.5 hours later. He used paper shoe protectors to keep my floors clean. I need a new furnace soon... Ashley's is going to be my only call to get that upgrade. Would absolutely recommend to anyone.

I called and quickly return call. Chris was prompt, professional, and gave me options with my hvac…read moreproblem. I would reccomend Ashley HVAC to anyone!!

This company was a pleasure to do business with. From my…read moreinitial call ,to the tech that came out ,to the payment after my new furnace install everything was perfect. They were all professional, prompt and informative. Cleanup was great. I would give them more stars if there were more available. Happy with price.

We moved back to the state and had a new furnace put in by the same people on the old one because…read moreit's all we knew. Everything went wrong because of wrong insulation we have a home warranty we bought so we called and East Ohio came out. They fixed it and then were out again twice to work on our air. I am a GC and your co. Is only as good as your employees. There's are fantastic. Especially Matt. Being a contractor I wa curious and hung out with home the entire time. He's clean efficient and thorough and we couldn't be happier. We are going to be building a new house across the street from where we are and will be calling these guys for our new system. In a world of just "good enough" glad to see pride in one's work and a job done right.

I was experiencing minor wifi connection issues and scheduled a service call. Talon arrived very…read moreprofessionally and personable. He corrected the problem and will return Monday to finish the job. I'm confident all issues will be resolved.

Larry completed my air condition service. He was polite, friendly and knowledgeable. He was…read moreefficient and completed the service in 15-20 minutes. The service was free with my contract so no pricing. Would highly recommend.

Came out same day--freezing temps out--furnace had quit working...professional, personable, and…read morecapable. Fixed the problem, reasonable rates. Will definitely recommend Wyles HVAC.

My 40 year old air conditioner finally took a dive. I knew it was coming, I just didn't know when…read more I called Wyles heating and air conditioning. The owner gave me a quote over the phone for a new air conditioner installed everything tax, and installed. All I had to do was give him the information from my old air conditioner so he knew what size I needed. He didn't have to come out and give me a sales pitch which I greatly appreciated. They came out and installed it in just a few hours with the exact same price that he quoted me, I would definitely recommend them every time.

I used this company for furnace repair. They were prompt, friendly and priced fairly. The person on…read morethe phone was excellent. The technician that came was courteous and knowledgeable and identified the problem immediately. I would recommend this company.

I had a very disappointing experience with Carl's Heating Air Conditioning. The technician was…read moreunprofessional in their demeanor, and seemed unprepared for the job.

Plumbing Excellence does plumbing like Apple makes software--they care about every detail of what…read morethey do; customer satisfaction and high value craftsmanship are top priority. I called Plumbing Excellence in a pinch when our water heater started leaking. Anthony responded quickly and worked into the evening to get a new one installed, and we had hot water again that night! We were so satisfied with his work and his service that we hired him to fix a gas leak in our fireplace, too. He did, and now we have a working fireplace again, too! Thanks Anthony! Anthony was meticulous but not slow in getting the job done right, kept communication open and honest, and waited patiently at my house while I finished pricing other options. He explained that a hardware store water heater is of cheaper quality than the "professional" model he would install. He also correctly guessed that a competitive quote had come in lower because they did not factor in permitting the work, which he felt was important, and I agreed. He did look for multiple ways to save us some money, including combining visits, not charging for the initial investigation of our gas leak, discounting a subsequent job; he even researched the design lifetime of my new water heater and recommended against getting an extended warrantee in my case since the heater was built to last at least that long if not longer. Anthony and team were friendly, passionate, and a delight to have at our house. I would hire Plumbing Excellence again or call them for advice any time!

Not very happy with their service. Paid over $500. to find and fix gas leak. They did their work,…read moresaid they corrected leak and left. Gas company comes out to turn Gas back on and says it's still leaking. Call Buddy's back out, they now say the leak is coming from the main line going into the house, and give an estimate of almost $6000 to fix. So, let me get this straight...you want me to hire you again for a $6000 job, when i just paid you over $500 and you obviously didnt do much of anything except maybe do a pressure test which accomplished nothing and benefitted me zero? I don't think so.....

One Star is event too much!…read more This company tried to scam me into getting a new $5,000 furnace. I have a home warranty and this is the service company that was sent to fix my furnace. It has taken then 3 weeks to order and receive parts. Then the service man, Dan, told me that the furnace needed replaced and that the warranty company would not cover it. When I called the warranty company to question the denial (I had an inspection in Feb when I bought the home), they said that they had never received a request for a replacement only for parts! I just had another service tech look at it. The furnace is fixable and he can get the part today. Be safe... choose another company.

Dan is the man! I contacted Dan after doing my research he came out to my home gave me an estimate…read moreon having my A/C repaired. Dan was efficient and explained thoroughly what it would take for my A/C to be repaired. I did not have the repair did immediately. When I called Dan back 2 years later he was still available and came right out and repaired my A/C. I watched Dan remove my A/C and take it all the way apart, he was very precise in his repair and he cleaned up behind himself. I thank God for Dan, I hope he will be around for any other repairs I may need on my furnace in the future. Prompt, knowledgeable, trustworthy and fair pricing. Continue the great work Dan, your the best! ~MEchelle R Carr Akron, OH 44311