9-2024 I continue to stand behind my 5-star review. Had them out to do the gas work for my…read moreGenerac whole house generator. Paul came out at our agreed upon time and did a fantastic job. He even painted my gas meter which was a rusty mess. I suspect some of these communication related bad reviews are due to their oncall/operator. When I called to schedule, I got someone that clearly did not work for Hartville Plumbing. Sounds like they outsourced their scheduling and/or administrative staff. Maybe that wasn't a good idea.

Update 9/21 - moved up from one star to two stars as they did call back at 4:20. By this time, I…read morehad scheduled with someone else as I wasn't sure they would be able to have me on the schedule. 9/13 - called the company to schedule an inspection for two leaky valves in my house. They said the earliest they could get me in was the following Friday (9/22) between 8am-10am. I said okay schedule the service, and I'll just turn the valves before those valves off so they don't keep leaking. 9/21 - called them twice to confirm appointment. First time, the lady that answered told me to call back again in an hour and a half when they get off lunch as she doesn't have their schedule on her. Called back two hours later, she left a message for them to call me back. Half hour later, I get a call and they tell me that they don't have me on the schedule for 9/22 and they have a fully booked day so they probably can't fit me in. She said she would call me back, but didn't reference when. At this point, I am beyond shocked. They didn't provide any apologies or exceptions. Edited: They did call back, but didn't present any apologies. I will chalk this up as an honest mistake or miscommunication. I would recommend calling the day before if scheduled out to ensure you are on the schedule. It's not a good feeling waiting for a service and inspection and hearing that it wasn't scheduled the week before.

Dude never returned the phone call. Kind of not what I am…read morelooking for when my water won't shut off. But what the heck do I know.

Exceptional service and workmanship. Friendly and accommodating to the customer. Great experience…read morehaving Dave work for us for the full 1 hour.

I Called them this morning to inspect the septic issue for the red light and alarm being on. I…read morewas greeted with a female that sounded like she just woke up. No intro "Hi, thank you for calling Lehman...." or anything that would determine that I've reached a business or anything. I continued with my initial problem, and was advised that they had someone in the area which wouldnt be long before they could arrive. Then received a text message 1 hour later, proving another 1 hour 15 minute arrival time. No call, No Show. I then made contact with female again, advising of no show no call, and she would call me back. Gave her another full hour to provide me with a status and was sent to voicemail. Voicemail stated they would return my call promptly within 15 minutes and I was instead sent a text saying the same tech from earlier was just now enroute. Then I found other various reviews online also having the same communication issues that I am experiencing. Time is of the essence, and not calling nor showing up for an appointment is further waste of time. I would certainly NEVER refer anyone to Lehman Drain, nor would I recommend anyone even bother calling them for any type of service. Over promise way under deliver.

Called them 7 pm they said they would be out the next day between 10-12 confirmed in the morning…read morethen never showed up and never returned either of the 2 phone calls I made or returned the message I sent. VERY unprofessional.

I have used Countryside Plumbing since 2014. Probably once a year on average. They have arrived…read morepromptly and always within their 2 hour time slot. They have always been very professional and willing to communicate. Their work has been satisfactorily completed each time. The office personnel have been pleasant and easy to work with.

I have never made a post, but felt so compelled after my experience with John and Countryside…read morePlumbing. I had an emergent situation concerning my main gas line leading into my house on Sunday morning. I called Countryside's emergency number and John called me back and provided an honest timeline of when he would be able to make it to my house. Long story short - Sunday (Valentine's Day), 20 degrees out... work was done in 2 hours and he also repaired a leaking connection at my water heater that I didn't even know about. Price was extremely reasonable, so much so that I was compelled to give him more. I WILL be using them again if I need anything done and I WILL be recommending to everyone I know. Please use Countryside.

We found Advanced Plumbing on Angie's List. We wanted to get a tankless gas water heater to…read morereplace our old 40 gallon water heater. Mike provided us with a competitive price quote including installation, so we scheduled the appointment to put it in, which was done quickly and professionally. We chose a Navien 240S tankless gas water heater, and are very satisfied. It provides an endless supply of hot water. Their workmanship when putting in the unit was great, and they cleaned up the area when they finished the job. We are very happy with Advanced Plumbing and I give them a five-star rating!

Great service fast friendly clean and efficient Very…read morefriendly and knowledgeable A fair price for labor

made appointment for a non emergy .plumber came out on time and fix my problem and gave me quote…read morefor the next job

In May 2024 my sub pump in my house failed and a nice guy by the name of Nick came and replaced my…read moresub pump taking only 10 to 15 minutes to do the job and I was charged $650. Now here we are in April 2026 my sub pump failed again. I called and was told that my previously purchased sub Pump was under a three-year warranty so I would not have to pay for a new sub pump just labor cost. Someone came out and told my husband the cost would be $450 to replace the sub pump and then suggested he buy a better sub pump with the labor would be $750. My husband requested I only want the sub pump I purchased with the warranty. I do not need the labor. The plumber then left refusing to give us our sub pump and said that's not how we do business. IT WAS NOT DOCUMENTED that it's only under warranty if their plumber replaces it. I've called and inquired of the sub pump we purchased and they told me they would get back to me and have never gotten back to me. They are in fact avoiding me Getting a Lawyer by the way!