Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

These guys are the best! They take the time to explain everything, are very courteous and…read morerespectful and did an amazing job with the windows! I would definitely recommend them andif I need any other services they provide I will use them again!

I was looking to side a house that was very dated and out of shape. I had a few special needs on…read morethis job. I was contacted by Jeremy offering to give a quote for the job. I had two other well known companies that came in one at 15k+ and another at 12k+. I started working with Jeremy with the quote and he uses a app on the smart phones that is called hover. This app allows you to take pictures of your house from different angles and render a 3D view of the house. He came back with what I thought was a fair price. All the items I wanted covered in the contract were covered. Everything was signed through electronic documents. He was able to get me 0 down and 0% interest for a term of 6-12 months. I ended up going with the 6 month term. The only think I wish I had was more face time with Jeremy during the signing process. Install: The installers where great. Very hard workers and knocked out the project with 2 guys in 4 days. I was on site a lot of the time and I did not see any time of them not working hard and that was something great to see. They communicated with me and let me know what was going on and made sure that I was informed. When the project was done I had a few things that I wanted to get touched up. Very small things they knocked out in 10 mins. That was great to see. I would say my overall experience with Jeremy and the crew was a very good one. Fair Price, quality work, good communications, and willing to make sure I was satisfied with the project even if it meant coming out to fix something.

I had siding and new gutters put on my garage recently. The installer, Jeff did a wonderful job…read more He went over and beyond. I had him close up two windows and the man door for me. The garage looks great. There was another crew that came out to do the gutters. They were done in no time at all. They also did a great job. I recommend this company 100%. THANK YOU FOR A GREAT JOB! Carol Doland

From start to finish it was a great experience! We had new windows put in - the rep that came out…read morewas knowledgeable & friendly and gave us a quote in a short time. The crew that came out to do the install was very professional, arrived and time and took extra care to make sure the thoroughly cleaned up when they were done. The windows look great and we are very pleased with the entire process!

Mike was extremely responsive, professional, and easy to communicate with when we had wind damage…read morefrom a storm. He came out quickly, secured our siding, and properly tarped the area to prevent further damage. We really appreciated his prompt service and reliability during a stressful situation. Highly recommend Mike for anyone needing quick, dependable work!

Extremely pleased with our new GAF roof system. William Dye was great to work with and…read moreprofessionally managed the project from start to finish. Huge thanks to the entire Exteriors Plus team!! Highly recommend!!

Over the years we have relied on Miller Custom Exteriors for projects and repairs at our home…read more They are friendly, reliable, and have met all our expectations. We greatly appreciate their attention to detail.

In 2009 we hired ABC Seamless (now Miller Custom Exteriors) for a new roof and gutters. We were…read morevery interested in a metal roof and Miller had a nice product that resembled dimensional asphalt tile. It has now been 9 years and it is still looks brand new...just as we expected! Initially, we had a minor leak but Miller responded with professional and courteous speed. The gutters were especially neat as they have a sleek and seamless linear appearance and includes a full 5-inch opening. They also installed a stainless steel perforated top to screen debris. I have not had to clean these gutters ever since!! Best wishes to Miller Custom Exteriors, Mike Prokop Cleveland Hts, OH

We couldn't have asked for a better experience! Don is such a nice guy. He was so patient with us…read moreand was willing to answer every question we had. He offers a great value, the best we have come by to date! We get compliments on our windows all the time! We have been recommending Don to anyone looking for new windows, and will be using him when we are ready to replace our upstairs windows too. Choose The Veteran Window Owned Company, and you won't regret your decision!

From the owner: Using quality materials installed by experienced professionals always equals longevity. As…read morehomeowners we are always looking to get our moneys worth and feel satisfied with our purchase. We understand this.

Majorly switched around my schedule to be able to have August come give me a quote for a project…read more He came to the property, took measurements, wrote stuff down, was enthusiastic about the project then just ghosted. I emailed and called to follow up, as I was looking forward to working with them and no response, even after customer service promised a call back.

I had what I felt was a roofing problem and Mark responded very promptly. He determined that it was…read morenot a roofing problem but more likely linked to the HVAC. A very personable man and if/when I need roof work this is definitely the company I will go with. Outstanding service.