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    Roberts Residential Construction

    5.0 (1 review)
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    17 years ago

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    Boston Framers - Azek Timbertech MARITIME GRAY Deck

    Boston Framers

    (99 reviews)

    Terrific job done by Boston Framers!…read more We had contacted seven other contractors before getting such a positive response from Boston Framers. Our initial inquiry was sent on a Saturday, but the owner, Ruy Barbosa, replied within an hour. He met us the following workday to go over our needs and discussed various options. He projected confidence at being able to renovate our deck yet maintain its overall look. He was willing to work with us and the city's historic commission to preserve some key features of the deck. During the course of the work, Ruy and his staff were responsive to questions or changes that we requested. Communication with them was great. They were eager to please us and found ways to make the project stay on-time and within budget, even when curve balls were thrown at them. Overall, they renovated our dilapidated deck boards with composite flooring. They removed heavy railings and pillars, completely overhauled the structural supports, installed the composite flooring and finally replaced the railings & pillars. Additionally, we had them pressure wash and paint the deck. The cost associated with the structural supports and flooring was very much in line with what we believed was reasonable. We liked their work so much that they have also redone our rear porch & steps. Currently we are waiting on estimates for three more home projects. Before and after photos attached

    Brutal experience with them back in 2022-2024. Would take weeks and, more than once, even months…read moreto get them to come back and do any work (see screenshots of my text interactions with them -- note the dates). They were supposed to build a new rubber roof. It started leaking on 3 separate occasions (which btw was never fully fixed -- we moved on to different contractors who did address the issues). And like I said, it would take months for them to actually come back and attempt to fix anything. Often they'd come by, look at the damage, then I wouldn't hear from them for multiple weeks. Meanwhile, more damage continues to accrue to the walls and ceilings. The internal fixes they applied for the water damage were just patch jobs. They just plastered and painted over. Meanwhile, the insulation behind the wall was soaked and accrued black mold that we had to address later. Also worth pointing out a major blunder at the beginning of the project (see attached videos and pics). They opened up the roof, and left it open for multiple days without doing any work. Well of course a major rainstorm came by (which was on the weather forecast well in advance). Alll that water poured into the house in the middle of the night setting off fire alarms. It was a nightmare to deal with on my end.

    Hancock Building Associates

    Hancock Building Associates

    (4 reviews)

    Hancock Building Associates and their team did an outstanding job on our home remodel and addition…read more From the very beginning, Darrell, Kevin, and the entire crew were professional, responsive, and incredibly detail-oriented. The project was exceptionally well planned, and they completed it ahead of schedule with exceptional quality and craftsmanship. We especially appreciated how thoughtfully they worked around our family while we continued living in half of the house -- that flexibility made the project affordable and manageable for us. Throughout the process, Hancock seamlessly coordinated with our architect and structural engineer, showing great flexibility and a true commitment to quality. The results have been amazing -- we're already making full use of the new space, and neighbors have been stopping by with compliments, with several saying they're planning to hire Hancock themselves after seeing the impressive work and speed of completion. We couldn't be happier with the outcome and would not hesitate to recommend Darrell and the Hancock Building Associates team to anyone considering a project in the area. We'd definitely work with them again!

    They removed a damaged cimney from my home and replaced it with a structure so we could install a…read moregas fireplace insert. The work was wonderful and they keept my home as clean as if it were the own. My chimney was over 3 floors high and they were able to remove it without any damage to my lawn or sprinkler system. Great job ! Jack F

    Mighty Dog Roofing

    Mighty Dog Roofing

    (4 reviews)

    If we could give Mighty Dog Roofing more than five stars, we would. Their pricing was excellent,…read moretheir turnaround time was lightning fast, and the communication and workmanship far exceeded our expectations. From the moment Paul came to our home to inspect our old, leaking skylight, we knew we were dealing with a company that values professionalism and integrity. Paul didn't just go up on the roof and look at the skylight--he inspected our entire roof. He found a section with missing shingles and included that repair at no additional charge. The crew replaced our skylight along with the extensive rotted roof sheathing around it. While they were on the roof, they sealed a vent pipe and a second skylight--all at no additional charge because, as they told us, they just wanted to make sure our roof was protected. Their communication was excellent from start to finish. They provided photos and videos before, during, and after the work, so we could see every step of the project. Mike, the outstanding on-site supervisor, checked in with us repeatedly, answered every question, and made sure we knew exactly what was happening. He was so professional. Mike and his crew also left everything absolutely spotless--the roof, deck, driveway, yard, and even the bedroom beneath the skylight looked as though they had never been there, except for our beautiful new Velux skylight. We've hired many contractors over the years, and this was genuinely one of the best experiences we've ever had. We wondered whether all those glowing five-star reviews for Mighty Dog Roofing could really be true. After working with them, we can honestly say they're absolutely earned. We highly recommend them without hesitation.

    If a picture is worth a thousand words... this is how they left my electric box after they finished…read morethe job. By chance, the electric company stopped by the next day to check my meter, and started banging on my door to ask what in the world was up with my electric meter/box. They said the metal was so bent that even if I had the cover, it wouldn't fit back on. It turns out that anyone walking by who touched it could've gotten an electric shock! The electric company wanted to shut off the power to my entire house immediately - it was that serious - but since it was in the winter they didn't. The electric company was kind enough to wrap a tarp around the box, since any rain or snow getting in could cause extensive damage, including frying my whole electrical panel. It turned out that MightyDog had done extensive electrical work without an electrical permit, and by people who were not licensed to do that work. They had to pay thousands of dollars to an emergency Electrician; I appreciate that they paid it, but that's how bad it was. They also did extensive damage to my mini splits, which they refuse to take responsibility for. I think they did a good job on my roof, but I can't in good conscience recommend this business.

    Advanced Flooring Solution

    Advanced Flooring Solution

    (5 reviews)

    Thomas and his team were timely, PROFESSIONAL, and affordable…read more When my downstairs neighbor started smoking inside her apartment, I thought I would have to move. The smoke coming up through the floors was so strong we were getting smoke inhalation symptoms. Gross! But then we noticed that the smell was strongest where our floorboards had wide gaps, and we wondered if flooring might be the answer. We love the look of our historic floors, so preserving that was a big concern for us. We reached out to Thomas about sealing up the gaps with caulking and he responded the same day. He fit us in for a consult within two weeks and sent an estimate one hour after his inspection. One week later, they were in our house working. Even though it was October in Salem, he and his team came out and delivered. 3 weeks from start to finish. For a very fair price, we now have airtight floors that look exactly as aged and beautiful as they were before. We were worried that adding caulk between the boards might take away from their charm, but the team was so careful and neat in their work that you would never noticed the filling unless we pointed it out. And the smell is GONE! 100% solved our problem without changing the floors we love. Can't say enough good things about Advanced Flooring Solution. Thank you, Thomas and Co.!

    Thomas did amazing work. He is very professional and cares about his customers. He was always on…read moretime and kept me in the loop if he was waiting for supplies to come in. I will definitely hire him again!

    BK Home Improvements - Basement remodel
         Before

    BK Home Improvements

    (12 reviews)

    After buying our first house, my wife found BK Home Improvement on Yelp as we were searching for a…read morecompany to repair some siding, replace basement windows and remove some old insulation. I was skeptical at first but after talking to Bill, he quickly earned our trust and respect with his responsiveness and can-do attitude (and the website and recent/positive reviews on Yelp). Bill's estimate was very fair and prompt, so we went with Bill, and the positive Yelp reviews turned out to be true. It was easy to communicate with Bill, and he checked with us about new window availability and preference. Bill had a friendly and professional team with Mike and Marie, and they got the job done in one day. Bill also replaced a damaged flood light bulb and helped me find the right color paint without me asking. I also like to try to get involved hands on during the project, asking questions, helping with the clean up and lending a hand where I can, and Bill was cool with that. Based on my first home project, I would say BK Home Improvements is a reliable company to do business with. I feel lucky to have met them (thanks to my wife!) and we are very satisfied with the results. Looking forward to our next project (kitchen counter and some cabinet modifications)!

    I thought this was a different BK Home Improvement and gave them a 1 star review. I do not know…read morethis company at all. I apologize if the 1-star review got seen by anyone. I'm sure this is a good person.

    Roberts Residential Construction - contractors - Updated October 2026

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