On time, clean cars, NICE roomy cars. Drivers very professional, had a difficult pickup outside a…read morepacked concert at the Linc. Michael deftly managed the traffic and crowds to find us and get us safely loaded. We had a scheduling hiccup before pickup, but the general manager did a great job at service recovery.

Everything went very well . The driver was a little early and helped with the. Luggage. The price…read moreincludes tips and all fees, so no hidden costs. We will use them again for sure!

Great service, very reasonable prices, friendly professional drivers. Dave met us at baggage claim…read moreto help with bags. Safe comfortable drive from Philadelphia airport to Chateau Renault in NJ. Totally flexible to pick us up day early to migrate to Philly airport ahead of Feb blizzard with great service from Jim. Totally recommend!

I got two rides from this company from Philadelphia airport. One driver named Tammy and the other…read morenamed Scott. Both drivers were awesome! The drive went smooth and they were both friendly and professional! I had one hick up with not getting my receipt but after a quick call not even ten minutes later it was sorted out. Give them the opportunity to drive you where you need to be and I promise you'll be taken care of! If I'm back in Jersey I know who I'll be calling.

We booked transportation with this company and couldn't be happier. They were prompt, courteous,…read moreand extremely helpful with our luggage. Not only did they bring us to the airport, but they were there waiting for us when we returned. I highly recommend using this company.

Alex drove me, my husband, and my 9-month-old from Newark Airport to my mother's house in Bucks…read moreCounty. Communication was really good, he was ready to pick us up as soon as we arrived, and he had installed a car seat for the baby. He was very nice and the whole process was extremely smooth. We'd definitely use this service again--thanks so much, Alex!

Friendly reliable, prompt! Phillip was wonderful!…read moreGreat ride out of the city to Atlantic City airport to pick up our car.... What was a very successful morning was made easy ! So long SPIRIT, we will miss you!

Brett, the driver, arrived on time and safely transported us to PHL airport during rush hour. The…read morereservation process is easy and the updates are always appreciated.

Very professional and my driver was a delight. He was in…read moretime and drove very carefully. I'm looking forward to use them again.

I needed to coordinate a ride for my elderly mother to go to a medical appointment, from Montgomery…read moreCounty to Philadelphia. The ride was easy to book online but if you need to change the reservation, you have to call a number and it's a guy picking up who doesn't answer the phone with the name of the company or anything, and he's also very abrupt. The driver was 15 minutes late picking up my mom - no notification - which made her frantic with anxiety and I had to stop her from driving herself. Pluses were that he was apparently a good driver and they made it in time but still: unnecessary agita in terms of booking and the lack of communication about being delayed.

Booked for a local concert at the met, and also for a concert in Brooklyn…read more Will book again. On time. Excellent driver.

I've used Kevin Smith Transportation Group for multiple (12+) real estate ride-along tours, and…read morethey've been rock solid every time. I literally just hand them the itinerary -- multiple stops, tight timelines, lots of moving parts -- and they execute flawlessly. Clean buses, professional service, punctual pickups, and zero stress on my end. That level of reliability matters when you're hosting dozens of investors and running a live, boots-on-the-ground experience. Special shoutout to Alex, our driver -- formerly with SEPTA -- absolute pro. Smooth driving, great attitude, knows the city inside and out, and always makes sure everyone feels taken care of. He's become our go-to. If you're running events, tours, or corporate transportation and need a team that just handles it, this is your company. Highly recommended.

i do not recommend this company. very unprofessional and disorganized. there are much more…read moreprofessional and organzed transportation companies but dare i recommend them or they will remove my review again.

We used this service a couple times to go into Philadelphia, NJ Airports and to the Cruise Ship…read morePort in NY. The first time we asked them to take us to NY PORT the driver was not prepared at all. We drove through all FIVE boroughs if NY trying to find access to the PORT and finally arrived with only minutes to spare. We had left Philadelphia like 4 hours prior!!!! My family also used them to get to and from Newark airport when flying to IRELAND. The driver arrived to pick them up after flying ALL NIGHT and this fool went to the DOMESTIC terminal, waited an hour and then left!!!!! IRELAND PICKUP should have been at the INTERNATIONAL TERMINAL!!!!! So my family was LEFT STRANDED at NEWARK airport with NO WAY home to Philadelphia and this limousine service stated IT WAS NOT THEIR FAULT and would NOT reimburse the money paid!! This is UNPROFESSIONAL and UNCONSCIONABLE!!!!! Our family WILL NEVER use SECRETS LIMO again!! EVER. If we could give you NEGATIVE stars we would. Shame on you!!! DO NOT USE THIS SERVICE- USE CHICS Limousine- they are fabulous!! My next review....

I would suggest you find a different limousine service. Secrets used to be fabulous but they were…read moresold to Eagle a couple of years ago. We just used them for three airport trips (PHL) and all three times the interior of the cars were dirty. The first trip was for someone coming to see us at our home and he reported the car was dirty, with coffee spills down the door, dog hair and dog slobber on the window. We used the service a couple of days later and had the same driver/car (which prompted us to ask our guest about the condition of the car when it picked him up). We actually had to give the driver a lint roller because the dog hair in the backseat was so bad. Same coffee spill and dog slobber, plus the back of the driver's seat was coming off. Just unacceptable. We were picked up 5 days later by a different driver, and while the car was a bit cleaner, it wasn't up to what we expect from a $120 limousine service. I called the company after the second ride because our flight home was cancelled and I needed to reschedule the pickup to the next day. What I find really annoying is that, even though I reported the two problems, the car that picked us up wasn't much better. Plus there was no offer of any discount or adjustment for the filthy conditions we endured. I definitely won't be using this service again as they don't seem to care about the conditions of their cars. I normally wouldn't be this harsh in a Yelp review, but the fact they did nothing to address my concerns after the phone call is very frustrating.

I have been using Sam's Limo for at least the last five years for all our transportation needs when…read moretraveling whether by plane or train. They are very good at staying in contact with their customers. Always on time or slightly early for pickups and there when we return. My husband is disabled and they are very helpful with attending to his needs getting picked up, into the vehicle and out of the vehicle. Drivers are always pleasant and great representation of this business. Very professional drivers. They will definitely be the one company i use all the time. I have recommended them to other people. There is nothing negative to say at all. Even when our flight was changed this past christmas eve 2023 they were calling me before i called them to see what our options were. Gail

From the owner: Book with us now…read morefor your luxury transportation

Excellent, professional service. I always use them for airport trips because they are extremely…read morereliable and the cars are always clean and comfortable. Recently I needed 2 AM pickup times and it was no problem - the drivers showed up right on time.

I always use Philadelphia Limousine for my boss when he is in Philly. My boss always seems to have…read morea lot of changes, etc. and they roll with it with no complaints. Yelena in the office is awesome to work with and always remembers me each time I call. They are reliable and professional and I really enjoy working with them.