I needed to coordinate a ride for my elderly mother to go to a medical appointment, from Montgomery…read moreCounty to Philadelphia. The ride was easy to book online but if you need to change the reservation, you have to call a number and it's a guy picking up who doesn't answer the phone with the name of the company or anything, and he's also very abrupt. The driver was 15 minutes late picking up my mom - no notification - which made her frantic with anxiety and I had to stop her from driving herself. Pluses were that he was apparently a good driver and they made it in time but still: unnecessary agita in terms of booking and the lack of communication about being delayed.

Booked for a local concert at the met, and also for a concert in Brooklyn…read more Will book again. On time. Excellent driver.

D1 N went above and beyond to make our trip a truly memorable experience…read more Dewaun provided exceptional service in accommodating my party's needs and last-minute changes. He was prompt and professional. I will certainly utilize their services in the future.

Top notch service. Drop off and pickup was seem less. I'm definitely using this service again.read more

Always on time. Pleasant, knowledgable, careful drivers. Willing to go the extra mile to help/pleaseread more

Have used Bill and Goldie's rides for years and in multiple cities. All of the drivers are timely,…read moreprofessional, keep a tidy rig and make me feel safe and well cared for. I could not recommend more highly.

We had Great service, the drivers were on time, very pleasant and friendly, and beautiful cars.read more

As someone who previously worked in the large-scale event planning industry, I know firsthand what…read moreit takes to execute complex logistics. I had actually used Ace Limo in the past with great results, which is exactly why I felt completely confident stepping in as the Best Man and main transportation point of contact for my best friend's wedding. I personally spent weeks coordinating with Samantha at Ace, as well as the couple's wedding planners, to ensure a flawless itinerary. Sadly, what we experienced on the wedding day was a total operational collapse. Without a single phone call, text, or email to me or the planning team, Ace decided to swap our reserved party bus for a generic Greyhound-style coach. They later claimed the original vehicle had an air conditioning issue. Having worked in events, I understand that mechanical failures happen, but the complete failure to communicate a major vehicle change to the designated point of contact is unprofessional and unacceptable. To make matters worse, they secretly outsourced the job. The driver who showed up didn't even work for Ace; he was a third-party contractor (we still do not know who or what company it was outsourced to) who clearly hadn't seen a single page of the itinerary Samantha and I had spent hours perfecting. That lack of preparation quickly turned into a disaster on the way to the ceremony. I realized we were heading in completely the wrong direction and literally had to leave my seat on a moving bus, walk up to the front, and physically tap the driver on the shoulder to get his attention because he was driving with his AirPods in. Despite my immediate corrections, his navigation blunders meant we were dropped off at the wrong location. Because of this, the bride was forced to walk the rest of the way to the church, exposing her to arriving guests and completely ruining the private, unseen arrival she had been looking forward to her entire life. You would expect a driver to snap to attention after a massive mistake like that, but the exact same thing happened on the way to the reception. Instead of heading to the venue, he obliviously started driving us back toward the hotel. For the second time that day, I had to play navigator, intervening and redirecting him to get us back on track while he continued to wear his AirPods. It is absolutely absurd that the Best Man had to babysit a hired driver all day just to get the wedding party from point A to point B. A transportation company's job is to alleviate stress on a wedding day, not be the primary cause of it. Ace Limo took our money, completely ignored the careful planning we did with their own staff, outsourced the job to an unprepared contractor, and failed at basic communication. Despite my previous positive history with this company, this experience was entirely unacceptable, and I will never recommend Ace Limo again.

Our flight couldn't land in Newark due to weather so we landed in Stewart Airport in New York. We…read morewere delayed on the plane due to customs issues for 6 hours but luckily our driver kept in communication and picked us up in New York at about 2:00am. They were there for us while other people struggled for transportation. It was good to know we could count on Line Limo!

We used Line Limousine for traveling from our home to the Norwegian Cruise Line Ship docked in…read morePhiladelphia. Both drivers were prompt, communicative, professional, safe, and had spotless vehicles. Will use again!

Where to begin. First, the fleet of vehicles is all hybrids. Next, all reservations are conducted…read moreon a very intuitive on-line reservation system. Did I mention the hybrid vehicle fleet? Confirmations are managed via email. Payment is conducted on-line, and your credit card is charged after your ride is complete. A receipt for the transaction is emailed to you for your expense purposes. You can include a standrad gratuity on your card transaction. So, what you have here is a great car service that is environmentally aware, has a really intuitive web site that gives you the freedom to conduct your transactions on-line and not hassle with the rush of a payment transaction at the end of you ride, and a level of professional and customer service that is over the top. And, if you get Joe as a driver, be prepared for one of the best football conversations you'll have outside of sitting in a sports bar. What else do you want from a car service? Nothing. This is it.

In town for the NBOME exam:…read more Pros: The online reservation system is easy to use and sends you confirmation e-mails pretty quickly. The gentleman picking me up was at the airport holding a sign with my last name so I didn't have to wait for him to arrive. The car was clean (and hybrid obviously) and my driver was conversational. I didn't want to have to deal with public transportation to Conshohocken so this was easy. Cons: It was a little expensive ($70), but I'm not sure what typical car services are in Philadelphia. It would have been better if I had someone to share the car with! I would use this company again if I came back to Philadelphia!

Pros: Prompt and helpful. Did a good job. Con: For me the…read moredriver had 'cigarette breath' while we drove and it turned my stomach a bit, but the I'm sensitive to it. My wife did not notice.

Great service and conversation with Chase. Text us when he was on his way and when he showed up…read moreright on time. Was a pleasure riding with Chase!!! Tom Martinez

Alex Smith, my contact, helped get my daughter's Vespa to her on time, in great condition, at a…read morevery affordable price. Highly recommend this agent and PHL.

Booking was easy, the driver was on time, car was super clean, no worries at all about getting to…read morethe airport at 5:45 am

1luxury Limousine has been my go to car service for years. This is the only service I trust to pick…read moremy elderly parents up from the airport and treat them as well as I would. They're always in time, fair priced, and responsive even when I have last minute travel changes. Tazz is incredible - and the SUVs I usually order are always clean, spacious, and comfortable. I highly recommend them!

We found this business on Yelp and booked them online seamlessly for transportation. A good service…read moreif you're in need of transportation in and around the Philadelphia area. My only suggestion would be for the business to be clear about pick-up instructions. We weren't familiar with the airport (or it rules/procedures) and were expecting someone to be waiting with a sign and our name (as that's been our experience in other cities). We had a difficult time finding our driver as we were unaware of where to go once out of baggage. That's fine, I just wish it was communicated ahead of time because it caused some stress. The vehicle was very clean, our driver was very friendly and the vehicle provided the level of accessibility and comfort we were seeking. Our driver knew a lot about the area and was very kind and patient. We felt safe, comfortable and appreciated the attention to wearing a mask properly and taking COVID protocol seriously. The rate was very fair for a luxury vehicle and we thank them for the useful transportation during the pandemic.

Terrible. I booked a taxi and had to cancel it 2 days in advance and he refused to refund it…read more Ridiculous.

Unethical. What…read morestarted at a positve experience with a driver (named Jonathan) arriving to my house at the exact time requested, a seamless drop-off at my requested destination turned turned into a frustrating experience. Upon arrival to destination, I gave my credit card to the drive to cover the $60+ fare, and he wrote down the credit card # on his clipboard. I game him a $10 cash tip in the meantime. I was also looking for pickup later in the day, so told him I would be looking for a ride later for a return trip home. No problem, and he supplied his cell # to text him later. Later in the day, I proceed with a text and he texts back to say he is not in the area and no other drivers are available within 20-30 mins. No problem, I pursued another taxi company and requested a pickup. Not too much later, my Main Line taxi driver calls to let me know he can come to pick me up, but he was a little way away. No problem, I'll wait for him. After an hour, no cab and I ended up taking my "backup" from another cab company. Lo and behold a phone call from Main Line saying my taxi had arrived. At this point, I had already taken my "backup" cab the 45 min commute home and was resting comfortably. Over and done with, right? Nope. I check my credit card statement a few days later to see 2 pending transactions from Main Line taxi. One was for the original cab ride ($60) and another charge had appeared for $81. Turns out the driver went ahead and charged me a fare for his failed pickup after having been over an hour late. Needless to say I have since disputed the fraudulent charges with my bank and will do everything in my power to make people aware of the difficulty I encountered. Take into consideration that this could be a case of one renegade driver, but it does reflect negatively on Main Line Taxi as a whole. I'll be relaying the same to the Better Business Bureau.