I needed to coordinate a ride for my elderly mother to go to a medical appointment, from Montgomery…read moreCounty to Philadelphia. The ride was easy to book online but if you need to change the reservation, you have to call a number and it's a guy picking up who doesn't answer the phone with the name of the company or anything, and he's also very abrupt. The driver was 15 minutes late picking up my mom - no notification - which made her frantic with anxiety and I had to stop her from driving herself. Pluses were that he was apparently a good driver and they made it in time but still: unnecessary agita in terms of booking and the lack of communication about being delayed.

Booked for a local concert at the met, and also for a concert in Brooklyn…read more Will book again. On time. Excellent driver.

Our flight couldn't land in Newark due to weather so we landed in Stewart Airport in New York. We…read morewere delayed on the plane due to customs issues for 6 hours but luckily our driver kept in communication and picked us up in New York at about 2:00am. They were there for us while other people struggled for transportation. It was good to know we could count on Line Limo!

We used Line Limousine for traveling from our home to the Norwegian Cruise Line Ship docked in…read morePhiladelphia. Both drivers were prompt, communicative, professional, safe, and had spotless vehicles. Will use again!

D1 N went above and beyond to make our trip a truly memorable experience…read more Dewaun provided exceptional service in accommodating my party's needs and last-minute changes. He was prompt and professional. I will certainly utilize their services in the future.

Top notch service. Drop off and pickup was seem less. I'm definitely using this service again.read more

We have used DL many, many times. The owner takes enormous pride in his fleet of vehicles. I highly…read morerecommend that you contact them the next time you need a ride to the airport or when you're going out and about the town and want a designated driver.

This was the most professional and reliable car service we used for two full weeks while in…read morePhiladelphia! Highly recommend! RL

We had Great service, the drivers were on time, very pleasant and friendly, and beautiful cars.read more

As someone who previously worked in the large-scale event planning industry, I know firsthand what…read moreit takes to execute complex logistics. I had actually used Ace Limo in the past with great results, which is exactly why I felt completely confident stepping in as the Best Man and main transportation point of contact for my best friend's wedding. I personally spent weeks coordinating with Samantha at Ace, as well as the couple's wedding planners, to ensure a flawless itinerary. Sadly, what we experienced on the wedding day was a total operational collapse. Without a single phone call, text, or email to me or the planning team, Ace decided to swap our reserved party bus for a generic Greyhound-style coach. They later claimed the original vehicle had an air conditioning issue. Having worked in events, I understand that mechanical failures happen, but the complete failure to communicate a major vehicle change to the designated point of contact is unprofessional and unacceptable. To make matters worse, they secretly outsourced the job. The driver who showed up didn't even work for Ace; he was a third-party contractor (we still do not know who or what company it was outsourced to) who clearly hadn't seen a single page of the itinerary Samantha and I had spent hours perfecting. That lack of preparation quickly turned into a disaster on the way to the ceremony. I realized we were heading in completely the wrong direction and literally had to leave my seat on a moving bus, walk up to the front, and physically tap the driver on the shoulder to get his attention because he was driving with his AirPods in. Despite my immediate corrections, his navigation blunders meant we were dropped off at the wrong location. Because of this, the bride was forced to walk the rest of the way to the church, exposing her to arriving guests and completely ruining the private, unseen arrival she had been looking forward to her entire life. You would expect a driver to snap to attention after a massive mistake like that, but the exact same thing happened on the way to the reception. Instead of heading to the venue, he obliviously started driving us back toward the hotel. For the second time that day, I had to play navigator, intervening and redirecting him to get us back on track while he continued to wear his AirPods. It is absolutely absurd that the Best Man had to babysit a hired driver all day just to get the wedding party from point A to point B. A transportation company's job is to alleviate stress on a wedding day, not be the primary cause of it. Ace Limo took our money, completely ignored the careful planning we did with their own staff, outsourced the job to an unprepared contractor, and failed at basic communication. Despite my previous positive history with this company, this experience was entirely unacceptable, and I will never recommend Ace Limo again.

Always on time. Pleasant, knowledgable, careful drivers. Willing to go the extra mile to help/pleaseread more

Have used Bill and Goldie's rides for years and in multiple cities. All of the drivers are timely,…read moreprofessional, keep a tidy rig and make me feel safe and well cared for. I could not recommend more highly.

We had the pleasure of being transported by the wonderful Geoffrey this past weekend for my cousins…read morewedding. The venue was about 40 minutes outside of Philadelphia, of which we arrived in comfort and style! The shuttlebus was more like a luxury coach bus, with a max capacity of around 38. Extremely clean comfortable and a smooth ride! Pick ups for both going to the venue and going back to the hotel from the venue were on time and efficient. Geoffrey's communication was appreciated, along with his thoughtfulness and small attention to details, like keeping headcount and helping older guests off the bus, along with being open to waiting a few minutes while still being cognizant of the time schedule. Thank you for your reliable service on this very special and important day! I highly recommend this company for any transportation needs and if you're able to request a driver, Geoffrey is a top notch professional!

Shame of King Limo ! Went to the Trusit Golf Tournament yesterday with my wife. Being disabled and…read morehaving to use a Rollator we checked with the PGA about parking and handicap transportation. We go to the designated handicap parking and we're happy to see a handicap van waiting. The van was empty and just sitting there. I walked over with my Rollator to get on and the older white haired driver said he wouldn't take me unless I was in a wheelchair ! We tried to reason with him and show him I was truly disabled. He said for me to walk down to a coach bus 100 yards away ! I can't even get onto a regular bus. Luckily we found a parking attendant who went to him and told him to drive us to the course ! Needless to say we were upset. After 30 minutes he finally took us to the tournament. On the return we luckily found another King Limousine handicap van driver who was incredibly nice and helpful. We appreciated him. When we returned to the handicap lot the same older white haired driver was still sitting in his empty van doing nothing. Hopefully no one else has to be subjected to such miserable service.

Pros: Prompt and helpful. Did a good job. Con: For me the…read moredriver had 'cigarette breath' while we drove and it turned my stomach a bit, but the I'm sensitive to it. My wife did not notice.

Great service and conversation with Chase. Text us when he was on his way and when he showed up…read moreright on time. Was a pleasure riding with Chase!!! Tom Martinez

My flight was so early that the driver had to be at my door at 4:00AM…read more He was promptly on time. The trip was relaxing because the drive was smooth and comfortable. We arrived in good time. On the return, though takeoff had been delayed, we arrived an hour earlier than scheduled. I was concerned because my physical condition had altered and waiting would be difficult. The driver had already checked the flight and changes. He made the necessary changes to be in time, handled the baggage and my anxiety. Though it was almost rush hour, he still provided that comfortable, smooth and confident drive. I am not usually comfortable with other peoples driving. However, again I could sit back and know that I was in good hands. We will be leaving together again soon.

This went from a good experience to a poop show. The driver was 45 minutes late picking me up on…read morethe day I was leaving for my trip getting me to my destination over an hour and about a half late. There was traffic. Since he was so late he drove up the shoulder, down the middle of opposing lanes, the wrong way down one ways. It was horrible and very dangerous. I was still very late. I finally got out about 3 blocks from where I needed to be and walked dragging my huge suitcase and bags to departures. The return back to my home was almost as bad. There was traffic. Just as I said there would be a week earlier. I waited an hour and fourth minutes past our agreed upon meeting time before the driver finally called and told me to walk three blocks dragging my bags to a random parking lot where he was waiting. Again with the weaving in and out of traffic and cutting people off, just not as bad. The driver's attitude stunk. He was not apologetic. He had the opportunity to make up his lack of professionalism on the return trip and he just did the same thing. I would not recommend this company to anyone. I wouldn't want someone else to have a bad experience like this, waste your money, almost miss your cruise, and be in danger with poor driving. Just not good.