A little quirky but one of the best doctors I have ever used. Appointment setting was easy, the…read morewait was short, Dr. Dragutsky was very professional and knowledgeable. He ran some initial tests and scheduled additional tests over the following weeks. To my surprise, as test results returned, he personally called with results and to answer my questions. He even called with results on a Saturday! What a great doctor!

It is very hard to impress me if you are a doctor. I find the health care system less than mediocre…read moreand those that work within it less and less capable of problem solving the older I get. I am so tired of being my own health advisor and when I do go to a doctor for help I expect him or her to put all the pieces together and not give up till the problem has been solved. This is hardly the case in so many instances. However, I am happy to report that Dr. Dragutsky with Gastro One is amazing. I have had the pleasure of working with him on two separate occasions and in both instances he has genuinely tried to solve my health puzzles. He gets right down to business and gets all the tests ordered and blood drawn. He actually looks at past records and asks thorough questions. On one occasion he called himself to let me know my test results over the weekend! I HIGHLY recommend Dr Dragutsky and I can't say enough good things about my experience with him.

Great patient care. Dr Duncan very kind and professional. Nurses very kind and ask good questions.read more

I have seen Dr Dragutsky for years and he is a kind and brilliant Doctor. I had to go to the ER…read morerecently and was told to see Dr Dragutsky the next day. He wasn't available so I of course saw a NP. Everything has been a nightmare since. I have some serious issues. She was very knowledgeable but none of her support staff had a clue I was not even in the computer as having test ordered.. I called twice to see if she would talk to me about results and none of my calls were returned Not even by her nurse.I have lost all trust and confidence in the practice.

The care was 110% spectacular because the Certified Medical Assistant and physician (specialist…read morecares about me. I saw Dr. Nari was a follow-up after procedure several months ago. The receptionist was very helpful and experienced in so many ways. She helped me complete the paperwork.

Dealing with Gastro One has been nothing short of a nightmare. The level of disorganization is…read moreastounding, and trying to get anything done--whether it's scheduling, getting a response, or accessing records--is a complete hassle. You're passed around, ignored, or treated rudely, and no one seems to be on the same page. It's no surprise that doctors are leaving this place left and right. The office staff is uncooperative and dismissive, and any sense of patient care or professionalism seems to have gone out the window. I wouldn't recommend this place to anyone--there are too many other options out there that actually respect your time and health.

Was referred here by my GP. I was 10 minutes early to my appointment so that I could fill out…read morepaperwork. I then sat for a full hour and some change past my appointment time waiting for my turn. No one called prior to tell me they were behind. No one said anything when I got in the office. Nurse apologized when she took me back to wait another 30 minutes. Doctor did not apologize at all, and did the bare minimum to justify a copay. Missed work for this appointment, could have stayed the full day had they not wasted my time.

Took good care of me. Quick, and efficient. The staff was friendly and welcoming. If I need this…read moreservice again. I will return.

I have been a patient of Nanette McClure for years. I am truly happy with the service. The staff is…read morealways efficient and polite and I am never there for an extensive amount of time. I am always greeted with a smile. I have also recommended family members to see her and they are happy as well.

Dr Nanette McClure is amazing! She always makes sure I understand exactly what is going on and does…read moreher very best to make me comfortable. Her and the staff are so nice and that is so refreshing because most of the doctors I've been to are so rude! I will definitely be going back to see her!

There are no complaints from me. I've been going to gastro One, and they are friendly, efficient,…read moreknowledgeable, and caring. Doctor Randall Frederick was my doc for years but alas, he is now retired. As a retired nurse, I've worked among many that are working here and I think that they are all top notch!!

I had a 8:15 appointment. I arrived at 8:00. I completed all electronic paperwork via iPad and paid…read moreco pay by 8:10. I was taken to the exam room at 8:30. The assistant was customer friendly and smiled. She took my vitals and ask me health assessment questions. The nurse practitioner was kind and knowledgeable. She listen to my concerns .

Terrible attitudes on the phone. Rude. Answer to every question is "go to the ER" which is terrible…read moreservice from a specialty office. If you have other options for GI care, choose them. Is zero starts an option?

Was referred by my primary care doctor to get a colonoscopy at the gastro one Southaven location…read moreand no one answers or calls you back at all,no matter what time of day you call. Keeps saying patient care rep will be with you shortly. Patient care my ass. God forib if I get colon cancer and have to waite on these people to do a comoto confirm,I'll be dead then. Hoodthomas300@yahoo.com ​

I had a procedure 6/13/24. I didn't receive any bill until Oct, at which point I started making…read morepayments. So far I've paid $575, but I keep receiving bills that show $175 balance (now over 90 days and subject to collection). The bills do NOT reflect my payments and after multiple calls and attempts to resolve this, NO ONE can tell me the actual balance of my account. At this point I believe they owe me a refund, but it's impossible to determine that. Do NOT recommend unless you want to chase your bills through an obviously incompetent billing system and potentially affect your credit rating . . . nine months and counting.

Today is 8/13/19. Been trying since June 14, 2019 to 1) get an appt and 2) work with the business…read moreoffice on what my insurance will cover and what I will owe. Someone finally called me back with an appt in August. The pre-cert lady, Billie Early, verbally tells me the facility, dr and anesthesiologist are all included in the cost and that she talked to my insurance and I will have no cost. I asked her to send that in writing but she won't. The written documentation they sent to me states in addition to the facility charge I will receive a dr. charge, CRNA charge and Diag Center charge. This tells me either Ms. Early is mistaken in her information. Past experience tells me I will receive a bill, explain what the pre cert lady said; they will say she's no longer there or that they don't know what she said and that it's all in the written documentation. It's amazing to me, the medical profession is the only service where you have to give people carte blanche to charge yo whatever they want AFTER the service and incur charges on your behalf with third parties and you have no control over any of it except to pay for it after you get the bill.