Our dryer was making a loud squeal, like a belt was going out. I called Aviv again..very quick…read moreresponse time, and a professional came out and took care of it in one trip. Great company to keep in your contacts!

Poor experience with Aviv Service Today…read more Our oven repair took nearly a month due to a misdiagnosis and delays. We were first quoted $295, but after the wrong part was installed, the cost jumped to $498. We ended up paying $692 total for what should've been a straightforward fix. Even after the final repair, the oven was misaligned and leaking heat. Management refused to take responsibility or offer meaningful compensation--just a future diagnostic credit, which we don't need. Not a company that stands behind its work if something goes wrong.

After being run around by a few other repair services thankfully I found these guys. Same day…read moreappointment for our clothes dryer that wasn't pumping out and was sitting for 4 days while we tried to find someone. Their tech Andre (spelling?) was prompt and courteous. I had to pick my son up from school right in the middle of the appointment window, and of course he called and was 15 minutes out and I was 20-25 minutes deep in a carpool line...no problem I'll see you then. Less than an hour later the culprit was found, one of the kid's socks had found it's way into the impeller. Tested a cycle and everything works great. Service call + the fix was $180, barely more than some places want just to come out and diagnose. If you're needing an appliance repaired, don't hesitate to call them!!

The technician came out to diagnose the issue with my LG refrigerator and confirmed that the…read morecompressor is dead and needs replacement. I asked him to proceed with the repair, but he refused, stating that he "doesn't like to replace compressors on LG refrigerators." He couldn't even provide an estimated cost for the job. So, just a heads-up to anyone considering calling this company: there's no guarantee they will actually fix your appliance. You'll still have to pay the diagnostic fee, and then potentially turn to another company, pay a second diagnostic fee, and get the repair done properly.

What a wonderful, knowledgable person! He arrived when he said he would, diagnosed the problem,…read moredid a temporary fix, and was back as promised 2 days later with the part to replace the fan in my refrigerator. I totally trust this company and will always call on him when I have any type of appliance problem. This is a one-man operation and he does stay busy, so be patient when you are trying to reach him.

I'm telling what a great guy to come and repair your appliances. I was a little ways out from his…read morenormal area that he focuses on. This is his "retirement" job to stay busy. Very high quality repairs. He is a one man operation, so there are limits. Please be cognizant if that. The Repair: GE clothes washer ~10 years old, not draining and getting stuck on pause He came in and listened to what was going on and then decided to crawl underneath to get a closer look. He deduced that the drain pump wasn't working. After pulling it out he opened it up and discovered that the pump didn't feel right and showed me his findings. He ordered the part and would not accept payment until the repair was complete. A couple of days later, part in hand and first thing in the morning he shows up and puts the pump in place, and WaaaaaaLa! He put the washer through all the setting and showed me that it was working. Between both days, he probably spent an hour and fifteen minutes total. Great to have a working washer again! Oh, and not spend a bunch of money on a new machine.

I was able to get an appointment to repair my freezer within a couple of days. Andrew phoned ahead…read moreto let me know when he was arriving. He quickly diagnosed the problem and fixed the leak and while he was at it, found that the freezer drawer was not closing correctly so he fixed that as well. Two weeks later, my drier is making a funny noise so I guess I'll be calling them again.

Seller sold misrepresented part and wouldn't return it. Stay away from companies that won't back…read moreup their product and have their own, odd code of ethics. I am a homeowner who bought a apart Mr. Arie Rom, owner of 911 Service Today represented as "Main Control Board WHIRLPOOL W10398151 CNTRL-ELEC." The unit was described as follows: "New: A brand-new, unused, unopened, undamaged item in its original packaging..." The price for this unit was $182.30, which they kept. But when it arrived the part was not in the original packaging as Rom's company had stated it would be. Itt certainly was not new. Most importantly, the part was not the one that we requested. The actual part sent to us on the sticker shows W10-25 4619 688 03721 which was different that the label on the box (which was obviously repackaged) shown as "Factory Certified Parts" for a curious reason. Whirlpool couldn't even identify what the part was when I shared with them the number and the picture of the part. When I asked Mr. Rom for a refund due to this "mistake," Mr. Rom said it was unreturnable. From my guess, "911 Service Today" "services" old appliances, then take the control boards and resell them on Ebay -- or at least that is what I think they did in my case. I was one of the customers who bought their Ebay item, a control board advertised as an original and new Whirlpool product, with a Mr. Rom thought there would be no consequences. Thanks to Yelp there is.

Company performed winter checkup and told us we needed new duct work that would cost $7000 dollars,…read more which we declined. According to them, everything else was fine. 6 weeks later during an unseasonably hot day in January the tech came out and said we had a hole in our coil, without ever going into the attic and he was in the phone talking the whole time. 10 minutes (and $70) later, he informed us that we needed an entirely new system in our 10 year old house. We have since had several companies come out to quote us a new HVAC system, and all of them said the duct work was fine When we decided to go with another company, they told us that only a manager could cancel maintenance plans and he would have to call me back. I waited over 6.5 hours for him to call me back, where they kept me on the phone for over a half hour before they would cancel our maintenance. Sales focused company with questionable integrity

Carney & Sons were on time, and got the job done right. They have great follow up with a Quality…read moreControl check to make sure the job site and work performed were meeting or exceeding the customers expectations. A family run company that supports our veterans. Good people.

Denny's is the only appliance repair that I use. I had a…read moreproblem with my washer not pumping out completely. Keegan was punctual, courteous and professional. He got to work immediately and located the problem. Fixed it quickly then tested it and it worked correctly. He checked all error codes and reset them.very pleased.

The technician who came to my home literally had to take my dishwasher apart to resolve the problem…read moreHis patience and and persistence paid off He actually discovered that the problem was an issue which occurred when the unit was initially built in the factory Thank you Denny's

Damien provided exceptional service. We needed refrigerator service quickly over the weekend and he…read morearrived within 2 hours of the call, fixed the issue, and prices were reasonable. He was friendly, courteous, and knowledgeable.

Friendly , on time, good price, Highly recommend…read more He come and assessed the problem ordered the part and come back and installed He give us options on how to pay and other options based on quality and price On time, honest, transparent

My Whirlpool dryer would not start. I texted Matt with a photo of the model/sn…read more The digital code displayed on the dryer was not properly addressed in the user manual, but Matt texted me back with what to do and it worked ! He did not have to come to do anything! Thanks so much. Now I know what to do when it happens again! You are a 'keeper' Carolyn K. Elgin