Damien provided exceptional service. We needed refrigerator service quickly over the weekend and he…read morearrived within 2 hours of the call, fixed the issue, and prices were reasonable. He was friendly, courteous, and knowledgeable.

From the owner: Is your appliance acting up? Don’t wait—we offer SAME-DAY appliance repair that’s fast, local, and…read moreaffordable!

We received a 1-star review for a service we never performed. When we contacted the customer who…read moreleft the review, she said that the technician provided our company's name, which resulted in the 1-star review being left on our profile, even though she had originally called 843 Appliance Repair. We contacted customer service at 843 Appliance Repair to resolve the issue. They took our information and said a manager would call us back, but no one ever followed up. We are very disappointed that 843 Appliance Repair did not take responsibility for their employee or help resolve this situation.

Seller sold misrepresented part and wouldn't return it. Stay away from companies that won't back…read moreup their product and have their own, odd code of ethics. I am a homeowner who bought a apart Mr. Arie Rom, owner of 911 Service Today represented as "Main Control Board WHIRLPOOL W10398151 CNTRL-ELEC." The unit was described as follows: "New: A brand-new, unused, unopened, undamaged item in its original packaging..." The price for this unit was $182.30, which they kept. But when it arrived the part was not in the original packaging as Rom's company had stated it would be. Itt certainly was not new. Most importantly, the part was not the one that we requested. The actual part sent to us on the sticker shows W10-25 4619 688 03721 which was different that the label on the box (which was obviously repackaged) shown as "Factory Certified Parts" for a curious reason. Whirlpool couldn't even identify what the part was when I shared with them the number and the picture of the part. When I asked Mr. Rom for a refund due to this "mistake," Mr. Rom said it was unreturnable. From my guess, "911 Service Today" "services" old appliances, then take the control boards and resell them on Ebay -- or at least that is what I think they did in my case. I was one of the customers who bought their Ebay item, a control board advertised as an original and new Whirlpool product, with a Mr. Rom thought there would be no consequences. Thanks to Yelp there is.

I was able to get an appointment to repair my freezer within a couple of days. Andrew phoned ahead…read moreto let me know when he was arriving. He quickly diagnosed the problem and fixed the leak and while he was at it, found that the freezer drawer was not closing correctly so he fixed that as well. Two weeks later, my drier is making a funny noise so I guess I'll be calling them again.

Our dryer was making a loud squeal, like a belt was going out. I called Aviv again..very quick…read moreresponse time, and a professional came out and took care of it in one trip. Great company to keep in your contacts!

Poor experience with Aviv Service Today…read more Our oven repair took nearly a month due to a misdiagnosis and delays. We were first quoted $295, but after the wrong part was installed, the cost jumped to $498. We ended up paying $692 total for what should've been a straightforward fix. Even after the final repair, the oven was misaligned and leaking heat. Management refused to take responsibility or offer meaningful compensation--just a future diagnostic credit, which we don't need. Not a company that stands behind its work if something goes wrong.

What a wonderful, knowledgable person! He arrived when he said he would, diagnosed the problem,…read moredid a temporary fix, and was back as promised 2 days later with the part to replace the fan in my refrigerator. I totally trust this company and will always call on him when I have any type of appliance problem. This is a one-man operation and he does stay busy, so be patient when you are trying to reach him.

I'm telling what a great guy to come and repair your appliances. I was a little ways out from his…read morenormal area that he focuses on. This is his "retirement" job to stay busy. Very high quality repairs. He is a one man operation, so there are limits. Please be cognizant if that. The Repair: GE clothes washer ~10 years old, not draining and getting stuck on pause He came in and listened to what was going on and then decided to crawl underneath to get a closer look. He deduced that the drain pump wasn't working. After pulling it out he opened it up and discovered that the pump didn't feel right and showed me his findings. He ordered the part and would not accept payment until the repair was complete. A couple of days later, part in hand and first thing in the morning he shows up and puts the pump in place, and WaaaaaaLa! He put the washer through all the setting and showed me that it was working. Between both days, he probably spent an hour and fifteen minutes total. Great to have a working washer again! Oh, and not spend a bunch of money on a new machine.

I first called 911 appliance repair and scheduled $110 service visit then I saw Total on Yelp and…read morecalled. Becca said it would be $85 for the service visit and they could do it today. I scheduled with Becca and canceled tomorrow's 911. Glad I did. Cody came and found the problem immediately but it required a part he'd get, so off he went and later came with the part and fixed that leak so we were making ice again but before he left he tried the water and that too would leak. Had to get another part but fixed it all. Very professional and kind. Highly recommend Total Appliance Repair, you'll be glad you did.

Called Total Appliance Repair and they were able to come out same day. Cody came out serviced the…read morerefrigerator as it was not getting cold. Very reasonable priced and professional for the service call and maintenance performed.

stopped answering the phone and did not complete the work. This was through a home warranty claim,…read morewe have been without a working dryer for almost a month due to this.

Very good. He took the time to come out twice in the late afternoon/early evening to first, look at…read morethe problem and next to fix the problem. He was knowledgeable, very courteous, and professional.

I called on a Saturday afternoon and Michael got right back to me. My refrigerator died and he…read morehelped me diagnose it over the phone. Ultimately it was too old and not worth the repair. And then he helped me select a new model over the phone while I was at the store. While he didn't get my business this time, he'll be the first person I call next time! Great customer service!

When I opened my fridge this morning to fix breakfast, I was greeted by soggy, warm, and melted…read morefood. Being a new homeowner, this was my very first time having to deal with a broken appliance on my own. I called around to 4 different appliance repairs companies before finding Michael at The Appliance Team, and he was the only one who was able to come by on the same day without charging for an emergency visit. He showed up only a half an hour into the 2 hour window that he gave me, with a 20 minute heads-up call to make sure I was home. Super courteous and friendly, extremely professional. He was able to quickly diagnose my fridge, which had sadly reached the end of its life. But Michael was able to give helpful advice on what to look for in a replacement fridge, including brands to avoid, styles that are most energy efficient, and even local stores that he likes. He also gave me some helpful tips on how to best take care of my dishwasher and washing machine. Seriously a great experience within an overall stressful day. I will absolutely recommend this company to all my local friends and family and won't hesitate to call them again should I ever need them.