Precision took over the practice of Daniel DeFazio. Immediately, everything changed for the worse:…read more1. Suddenly marketing materials EVERYWHERE. Sleep apnea? Skin treatments? Whitening? Med Spa? It hits you in the face when you walk in. How about just dentistry? 2. My first experience they used some sort of plaque laser that I later was charged for because it wasn't covered. I had never heard of this treatment before, and I'm not entirely sure it's of significant value. 3. I was told that I needed to have a 360 scan of my mouth or head for today's appointment - that it's a requirement of the doctor to provide care. This scan is only 50% covered by most insurance, including mine, resulting in a $100+ out of pocket bill. 4. This is the same practice that billed me for a bunch of DeFazio's work when HE was my dentist. I told them I'm NEVER going to pay those invoices. Long story short: They have quality dentists and hygienists, but the business is a money-grubbing enterprise that will stop at nothing to sell you additional services, many of which have nothing to do with dentistry. I found it extremely off-putting. I just want a dentist to make sure my teeth are healthy. I don't want all that crap. He's going to get $0 from me from now on.

I've been going to Dr. Steichen for about 1 year now. He and his team have been working to fix my…read morebite. Long story short, a dentist in Alaska made me a bridge that didn't fit, that he modeled off of another bridge that didn't fit either, so my bite was very badly off, and of course, having an uneven bite like that can ruin ALL of your teeth in no time. Dr. Steichen and his team have been working to fix by bite, my bridge, and the ruined teeth, and now it is SO MUCH BETTER. Thanks to Dr. Steichen, I will be able to keep my all my teeth! This guy is a true professional and is extremely good at what he does. He took me right in without any hesitation, even though the other doctor(s) made the mess. I have learned the hard way that a bite fix takes a HIGHLY SKILLED dentist and team to get it right and these are the guys! They are very patient, precise and meticulous in everything they do, plus they are caring. They also utilize digital computer dentistry, and other techniques that I didn't see other dentists using, and they reexamine your teeth with the latest (safe) computer equipment to find the problem, to verify what you say is the problem, so they will get it right! I would highly recommend them, they are masters at what they do. His dental hygienists are also excellent and they are the very best as well! ( I currently also work in the medical field.) Now I realize that if I had gone to Dr. Steichen in the first place, I would have not only saved bundles of money, but I wouldn't have been so miserable for so long! My goal is to keep all of my teeth. I was born with beautiful teeth, but it also takes a good dentist to keep all of your teeth under such circumstances. Thank God for Dr. Steichen and his team, I don't know what I would have done without them. Dr. Steichen is a totally talented Godsend! :) Dr. Steichen is my forever dentist now. :)

I was with them for over 5 years but recently the office looks dirty and old. Things aren't being…read morecleaned and replaced. I pay too much to go to a dump. Last time I was here I had a tooth ache but they couldn't tell me why. They did explain my bill in great detail and offered me an appointment a month away with a specialist, which I laughed at. I came back the following Monday to see the specialist, still in pain and I still wasn't given a direct answer. I was given another bill and they told me they didn't know what was causing the pain but I may need another crown for $1200. Weeks later and the pain has resolved and I save $1200. This seemed like a scam and I won't be back. No answers but sure provided me with bills and billed my insurance.

This place is a scam! They are in my network and billed my insurance. I paid them my share of the…read morebill and a year later they billed me again. They didn't send any documentation to the insurance and only contacted me after the dispute window has closed with my insurance. Now they are sending me to collections for not paying. They also will defer responsibility by saying the original charge was just an estimate. Do go to this place unless you want to be put through the wringer.

I just moved from Seattle to Albuquerque. My night guard appliance had chipped off a bit in the…read morefront and I was worried I might need a new one, which can be very expensive because it's not a simple generic night guard. My Seattle dentist (Dr. Cris Simmons) is one of the top TMJ specialists in the world. His wife/secretary (Anna) referred me to Dr. Sanchez. I called for an appointment and was offered a free half-hour consultation. I phoned back Anna and she said that's a very good sign. She said that if they wanted me to make an appointment for x-rays, run the other direction. Lol During the consultation, it was clear that Dr. Sanchez had years of advanced specialized training with TMJ. He inspected my appliance and said he can definitely make one that's comparable. But even though it's slightly chipped in the front, it won't affect the functionality or comfort so it's not worth wasting my money on a new one. His advice was to continue using it until there's more serious wear. I felt relieved to find a dentist in my new city who's honest AND a highly experienced expert with TMJ.

After DECADES of going to this practice, I had cosmetic work on my moderate top tooth gap..after…read moreprocedure I could not floss the "gap", I forced the floss though the new gap/OCCLUSION and a piece of material broke from behind tooth and shredded the floss. I went back to address the issues, as Dr tended to correct errors, Dr. informed me "how" the 1st procedure should have allowed me to floss & flush saliva freely through the "new" ...start to end 2 pre visits: exam/mold+review mold; procedure, post adjustment procedure.

I called this weekend for an emergency dental. I was in so much pain I ended up in the ER because…read morethe dentist said " he had to leave office " I couldn't hardly understand him but he said he could get me in tomorrow. He was not friendly or compassionate. My thing is if you have a dental office that states " walk ins, emergency care" and it shows on website you are open. Don't feed your customers false info. I seen the reviews and if I would have seen them earlier I wouldn't have wasted my time. Albuquerque we had to numb me and give me meds until I can get an emergency dental care.

Everything can be done to fix issues, first off the office is open just like their other branches…read morethat they have but I guess they got tired of the negative reviews, secondly they only care about upselling and not dealing with the main issues, also it's odd that it's OK for a client to wait the long waiting hours but you cancel an appointment and they want to throw a fit, thirdly no wonder they have a huge turnover rate, always do you're due diligence and you will find a dentist who will work with you not the other way around, fourth, all they do was upsell from a cleaning, cavities, dentures there's a ton of things that aren't needed but they sure do push for the procedures to be done

ABQ Dentists consistently provides excellent care. The offices are clean. Staff are friendly and…read moreknowledgeable. I love the early appointment availability. My teeth look great.

Burned bad! I needed a new dentist, or so I thought…read more went to Tijeras location. Had X-rays and cleaning. Knew I needed a crown my last dentist had said. Yep, Gaylina Reachi found it did, then added two other back teeth needing crowns. She did not show me the X-rays which every dentist had always done. Very unprofessional I felt. I went back to my old dentist who had taken X-rays recently. He did the one crown he'd noticed. I ask about the other two crowns Gaylina Reachi said I needed. No crowns needed on those teeth he said. For dentists to prescribe unneeded dental work is a practice that is wrong, fraud dentistry and harms patients oral health and essentially steals their money. It is morally wrong in every way. Office policy is that it is the patients responsibilty to know their dental coverge, not the dentist. I feel All parties must work together to reach a satisfactory outcome. I will never cross the threshold of their doorway and happily spread my experience.

I went in for a replacement filling on a molar. I arrived early, so they treated me before my…read moreappointment time. AMAZING. Dr. Jason is a BOSS! He built the new molar snd made sure thst there were absolutely no interferences when I bite down. Perfect, top notch quality. He does great work, and he's a pleasant man. I made a corny joke by asking if the new filling came with a 10,000 meal warrantee. His reaction was priceless.

my experience at Ross Family dental is always amazing and I would recommend them to anyone that…read morewants to have a great dentist as they are amazing

I had a great visit. Everyone was in such a good mood and made me feel super comfortable…read more I was there for a routine cleaning and x-rays. After checking in, Alyssa took me to this upright machine to do X-rays. Then we went back for cleaning and more traditional x-rays. The view was really nice, a fountain running in the outdoor space you can see from the chair. Alyssa was great, I'm newer to Albuquerque so she was giving me tons of food recommendations, which I loved! The dentist came in for a few moments noted a tooth to watch and left. Given that I didn't have much going on, it was a super smooth appointment. Guardian insurance paid for everything. Definitely enjoyed my visit.

Watch your bill!! What you you sign at end of visit and what is on your credit card may be…read moredifferent. Ours was. When we called we were met with rudeness. We will not be going back. I started going when Dr Shepherd was there. He was great. In the 15 years going there since, it's gone down hill with changing staff some good and some not so good. Kelly looked after my cleaning and she was great. Not sure if she is still there but did not see her in December for my cleaning. My advice is try somewhere else.

I greatly recommend this dental office and Dr. Jeremy as a friendly, genuinely caring, and detail…read moreoriented Dentist ~ that compassionately accepts Medicaid! He and his assistant gave me an efficient cleaning that felt gentle yet also thorough without questionable pain (as some dentist visits in my past). They took their time to hear my concerns and addressed them with sincere care! I for once look forward to maintaining my teeth every 6 mths moving forward.

What could they do better? Make sure the company who makes their products gets it right and when…read morethey don't work diligently to remedy the problem not just for that customer but for others. I never should've had to go in 4-5 times just to have a cavity taken care of and three of those five were a complete waste of time where what they had was incorrect. At least I wasn't charged more and staff was nice except reception there was a young lady who was nasty to me over the phone when I was desperately trying to accommodate my schedule to theirs, just a nightmare. Won't be back to the Coronado location but I will give another location a shot become prices are so low!

Terry is one of the BEST dentist I have been to.She does excellent work.She is also attentive,…read moregentle,honest and kind.

Dr Gomez and her staff are the best combo I have found in ABQ. Great combination of skill, kindness…read moreand professionalism. I'm changing insurance plans so I can continue with Dr Gomez!

I was visiting Albuquerque, had some horrible dental work done that failed. The pain was horrific,…read moreno one in town could see me. Thankfully this place was open and available to take me in. Courtesy and empathy were outstanding, I was being taken care of before I had a chance to even show my insurance card. Outstanding service, will never go anywhere else

My problem is not one of the dental associates introduced themselves I j had to ask their names …read more Of course the dentist did ! In the area for work needed a check up & cleaning I knew there might a problem & it was evident . I think Dr Ku is very efficient & professional. Needed a crown & some other minor work . Would I return yes !!