Wife & I have had problems in the past with some of the local dental offices. We did lots of…read moreresearch before making our decision to choose Academy Dental. We were very happy with each phase of our first day with this company. They set us up with their 1st available appointment that was over a month out, but put us on a call earlier list if there is a cancellation. This was great for us, because as retirees we could be available at a days notice. Both of us got calls to come in earlier than our scheduled appointments. Front desk staff were very efficient at processing Maggie & I as 1st time patients. The dental team makes the 1st appointment 2hrs long to do a very thorough exam. They want your input to get your level of involvement in the dental care process. The equipment they have is top of the industry standard. It gives the patient a good view of dental issues, allowing a more knowledgeable choice by patient & Dentist. We never felt pressured to additional care that wasn't truly required at the present time. We were given a break down priority list of items needed & told they would work with us on payment steps based on the priority list. Even given discounts on how payments can be made. I see them on Monday for 1st step in fixing some of my issues. We highly recommend this Dental Care Family

Went here and the dentists and staff were really nice and ready to help. I liked Dr. Gonzalez…read more Staff nice as well. Also is Cosmetic Dentistry of New Mexico. Recommend!

Upfront pricing.... bonus. Customer service ... bonus. Timely appointment always appreciated. I…read moreenjoyed my first visit to this Dentist. Only thing that I viewed as a concern was that the actual dentist did not introduce herself to the patients before getting a look into their mouth... . But overall the environment was clean, welcoming and my dental hygienist was great. Not to rough with the tools and seemed to be concerned with overall comfort of the patient during the whole process.

As an adult woman I am not proud and not publicly announcing how long it has been since I've seen a…read moredentist. I have a bit of anxiety about dental visits, so when I finally got up the courage to make an appointment I searched Yelp! for the best in ABQ. Sandia Heights Dental Care showed up and so I trusted my fellow Yelpers and made an appointment. So glad to say everyone was right and this is a great facility! The first thing you should know is this dental office seems pretty busy and they are about a month out on scheduling appointments, so if you are considering going in call them now! The office was clean and professional and all of the staff were friendly and efficient. You can tell by the way they interact with each other that everyone works well together and they are a tight team. I told my technician I have a bit of anxiety and she was understanding and compassionate. She quickly took the edge off with a gentle touch and calming chit chat. She listened to my concerns and explained each step in great detail. The appointment went great and I booked not only my next cleaning for later this year, but also an appointment to discuss Invisalign, because this clinic does it all! I even grabbed a handful of business cards for my dental phobic friends. I highly recommend going here whether you are just looking for a new dentist or have some anxiety like myself.

Desert Ridge Dental is simply wonderful. I have gum issues and require more frequent cleanings and…read morecare. So, for the most part, my interactions revolve around dental hygienist visits/cleanings. Most of my dentist visits with the Dentist are super quick and basic. Over the years, I have felt like it can be very challenging to locate a great dental hygienist. Don't get me wrong, the reception staff are wonderful, and the Dentists are top notch, but what keeps me coming back is my hygienist. If your story is the same, boy have I got good news for you. Dillon is simply outstanding. I actually prefer him to most of my family members. He is thorough, gentle, and also has a smile on his face. I literally drive 30 mins just for their services, they are just plain excellent.

I've been a customer of Desert Ridge Dental for almost 2 years now I am very satisfied with the…read moreexquisite dental care that I received there. I would like to call special attention to my dental hygienist Jolene. We have developed a fantastic plan to get me all the dental care I really need. I'm almost 60 years old and want to keep my teeth for the rest of my life, thank you Desert Ridge Dental be well.

I went in for a replacement filling on a molar. I arrived early, so they treated me before my…read moreappointment time. AMAZING. Dr. Jason is a BOSS! He built the new molar snd made sure thst there were absolutely no interferences when I bite down. Perfect, top notch quality. He does great work, and he's a pleasant man. I made a corny joke by asking if the new filling came with a 10,000 meal warrantee. His reaction was priceless.

my experience at Ross Family dental is always amazing and I would recommend them to anyone that…read morewants to have a great dentist as they are amazing

ABQ Dentists consistently provides excellent care. The offices are clean. Staff are friendly and…read moreknowledgeable. I love the early appointment availability. My teeth look great.

Burned bad! I needed a new dentist, or so I thought…read more went to Tijeras location. Had X-rays and cleaning. Knew I needed a crown my last dentist had said. Yep, Gaylina Reachi found it did, then added two other back teeth needing crowns. She did not show me the X-rays which every dentist had always done. Very unprofessional I felt. I went back to my old dentist who had taken X-rays recently. He did the one crown he'd noticed. I ask about the other two crowns Gaylina Reachi said I needed. No crowns needed on those teeth he said. For dentists to prescribe unneeded dental work is a practice that is wrong, fraud dentistry and harms patients oral health and essentially steals their money. It is morally wrong in every way. Office policy is that it is the patients responsibilty to know their dental coverge, not the dentist. I feel All parties must work together to reach a satisfactory outcome. I will never cross the threshold of their doorway and happily spread my experience.

We checked in and waited for over 45 minutes without being acknowledged Or spoken to , to let us…read moreknow there is a delay ! My wife finally asked them to see how much longer it would be as my apt , by the way my very 1st apt trying to go there off a referral recommendation was scheduled at 10:40am and here we are at 11:15 never even acknowledged . Then a lady most likely the office manager said yeah sorry there is a delay it's going to be another 20 maybe 30 minutes before we may get called in Although there were several patients that got there after us that were pulled in , so not sure what the problem is but what a waste of time We won't be going back there, to not even be acknowledged until 40 minutes after our appt was probably the worst professional customer service I have ever had and it's really unfortunate as I am in a lot of pain. If you are a new patient and your in pain I would not recommend going there as you will not even be acknowledged even when they are overstaffed in the office there was over 4 ladies sitting upfront and not 1 had the decency to inform us . Usually you would thing around the 15 minute mark you would be acknowledged For sure by the 20 minute mark after a past due appt time then to go into the 45 minute mark and finally asking about how much longer it will be to have another lady with 0 care for patients time and 0 empathy about the fact you schedule us in at 10 :40 and then don't even say anything is incredible rude and totally unacceptable as a place that is suppose to care about a patient and thier health and feelings ! Anyways I'm out and I dont recommend this place to anyone

They ruined my dental needs. I am now having to redo the horrid job they did just two and a half…read moreyears ago. It's costing me a lot but it is necessary. I cannot warn people enough to AVOID Riverpoint Dental !

What can I say??? I lucked out when I finally found this dentist office. Dr Lafferty has the…read morepersonal Gentle Touch I was looking for. I also got my teeth cleaned and X-ray by a very good oral hygienist Alliya. They are in the middle of a remodel but still able to function well. It's going to look great when it's all complete. I'm looking forward to seeing it all finished by my next appt. in 6 months.

My boyfriend and I stayed with Abq dentistry the whole time we lived in Albuquerque. Everyone (all…read morethe staff) was really pleasant, nice and helpful. Facility feels clean and organized. I felt like the quality of care of all the dental hygienist was very good, maybe one lacked a little bit of care but I only had her one time. Parking lot seems a bit tight, but I never had an issue parking quickly. Morning or afternoon. I would recommend :)

I received exceptional care and had a great experience at this office with Dr. NORBY and staff!read more

I Implant and new…read morecrown The care quality is exceptional. Team is very professional and very friendly. Go for a consult to get an estimate of the cost. There are afterwords no surprises . You can get a payment plan. Happy customer

I was with them for over 5 years but recently the office looks dirty and old. Things aren't being…read morecleaned and replaced. I pay too much to go to a dump. Last time I was here I had a tooth ache but they couldn't tell me why. They did explain my bill in great detail and offered me an appointment a month away with a specialist, which I laughed at. I came back the following Monday to see the specialist, still in pain and I still wasn't given a direct answer. I was given another bill and they told me they didn't know what was causing the pain but I may need another crown for $1200. Weeks later and the pain has resolved and I save $1200. This seemed like a scam and I won't be back. No answers but sure provided me with bills and billed my insurance.

This place is a scam! They are in my network and billed my insurance. I paid them my share of the…read morebill and a year later they billed me again. They didn't send any documentation to the insurance and only contacted me after the dispute window has closed with my insurance. Now they are sending me to collections for not paying. They also will defer responsibility by saying the original charge was just an estimate. Do go to this place unless you want to be put through the wringer.

I called this weekend for an emergency dental. I was in so much pain I ended up in the ER because…read morethe dentist said " he had to leave office " I couldn't hardly understand him but he said he could get me in tomorrow. He was not friendly or compassionate. My thing is if you have a dental office that states " walk ins, emergency care" and it shows on website you are open. Don't feed your customers false info. I seen the reviews and if I would have seen them earlier I wouldn't have wasted my time. Albuquerque we had to numb me and give me meds until I can get an emergency dental care.

Everything can be done to fix issues, first off the office is open just like their other branches…read morethat they have but I guess they got tired of the negative reviews, secondly they only care about upselling and not dealing with the main issues, also it's odd that it's OK for a client to wait the long waiting hours but you cancel an appointment and they want to throw a fit, thirdly no wonder they have a huge turnover rate, always do you're due diligence and you will find a dentist who will work with you not the other way around, fourth, all they do was upsell from a cleaning, cavities, dentures there's a ton of things that aren't needed but they sure do push for the procedures to be done