I recently purchased an electric bike there Every Staff member was patient kind and courtesy. they took there time answering questions I had. I would highly recommend Robby's Bicycle Shop to anyone, any age any time. High Five Robby's bike shop! read more

They seriously over charge for simple things and hold bikes way longer then they should. I had a bike brought in for a brake bleed and got it back the same. I even brought it back twice thinking maybe they would fix it for free but they charged and I still got it back the same. I'm not sure it's because they're hiring people that don't know what they're doing or if it's just something they do there. I will not completely bash on this business because there has been some times where I've brought my bike in and got it back the next day but that isn't consistent. read more

I would like to rate the company based on their services or products, but on their web site there is no way to contact them via email so you can let the know of problems or ask questions, especially since when you click "Shop Bikes", or when you do any product searches, you always get "no items found". Is this a reflection of their company or services, absolutely. I'm hoping that posting this review will communicate to them their problems. BTW, I tried this on multiple electronic devices, browsers and operating systems always getting the same result. I'm gonna go somewhere else until they fix their problems read more

Robby's Bicycle Shop - Evidence that the company is either out of business or do not carry any products any longer - Bikes Near Me - Stockton, California

Friendly! They helped me get sized for a trek bike and were very informative as well!

Yeah, this is definitely not a family friendly place to bring your bicycle or purchase a bicycle. They're not watching out for the customer. They're taking advantage of people. read more

wow very nice se bike i got se bike it sooo cool, i get 20 inch big ripper and it's chrome! so nice, i wheelie with my besties and swerve on cars! matter of fact, i crashed it and it got destroyed, very good service, good value ig bc i lwk payed 1000 bucks fr. read more

Just the perfect customer service. Promptly greeted by Tyler who offered his help right away if we had any questions. We had a lot of questions! First time getting a bike for our first child, so needed an expert's advice on what to look for. Tyler was patient, genuine, knowledgeable, and kind explaining our options thoroughly and then gave us the space to try things out and look on our own. Stayed around for our further questions, assisted with our helmet questions, and we took everything home within 30 minutes!! Woohoo! Tyler, you rock! Thanks for setting our little guy up with his first ever big boy bike. read more

Robby's Bicycle Shop - First ever bike! Thanks Tyler!! - Bikes Near Me - Stockton, California

This place is the best ! These guys go above and beyond from repair to purchase... I would highly recommend this place as they really know their stuff and can help fix or point you in the right direction. They helped me fix a bike and buy some supplies .. thank you!!! read more

Robby's Bicycle Shop - The front - Bikes Near Me - Stockton, California

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As a stockton native, its slim pickings as far as bike shops go if I want to stay local. That said, I'm lucky that Robby's is centrally located and has solid hours. The crew is always ready to answer any needs and concerns and they're all incredibly knowledgable in their craft. read more

Been here twice in the last 2 months to buy new parts to upgrade my SE bikes. Helped both times by tommy who was able to answer any questions we had and also made recommendations. I live in Tracy and we have a bike shop out here but they are not professional and I would rather take the 30 minute drive to bring my business to Robby's rather than right around the corner from my house. Great service! read more

Mountain bike shift gear problem Brought my bike to their shop Ask them questions regarding gear shift cable. The staff wouldn't give me an answer. They kept the bike overnight and when I picked the bike up he next day, again, I asked them questions about the repair and the gear shift cable. I mentioned I watch a YouTube video regarding the cable and the employee answered " I guess you watched the wrong video" Well I left and went home. Guess what the bike still doesn't shift correctly. My opinion "rude and non friendly staff, and not to eager to answer my questions. Now I have to bring the bike back to Robby's bicycle shop. Do they check their repair work? Guess not!!! Only shop in town so I guess they do what they please read more

Excellent pricing, very knowledgeable and friendly staff. Sore is very clean and easy to locate and lots of parking.

They don't open till 11AM weekdays, and *NOON* on weekends. They are the ONLY show in town for Stockton. I was in there today to get a flat fixed, and they wanted me to leave my bike with them for a WEEK. Can someone please provide some friendly competition here? The next closest shop is in Lodi. Stockton needs another bike store. The guy behind the counter couldn't have cared less. read more

Good workers and service. Friendly workers. Thank you Tyler and Zack. Helped me and my friend put the heavy bike into our truck.

Break fix and tube replacement were top notch. Price was very fair based on my needs. Would definitely recommend. Super helpful and friendly employees! Go to Robby's! read more

Took my bike in to have disc brakes adjusted or tightened I was told the bike would have to stay at least 2 weeks for service. I was called the next day that the bike was ready. After picking up the bike it had the same problem not stopping on a dime. I sent a text to them online.They said no problem bring it back . So I did and again I was told probably be about a week and a half and again the next day I was left a voicemail that it was ready but after applying the brakes after 2 visits the bike still feels the same. I also wanted to make sure the derailerer was adjusted since I bought the bike online.Each time I picked up the bike no explanation or a review of what was done just collect 80.00 for the repair and no feedback Customer service is lacking and repair is a blow over ..Not recommend for repairs or adjustments read more

I needed a tune up and new chain and cassette. I was going out of town for the weekend and brought my bike in on Thursday. They called me on Friday and said my bike was ready to pick up. Rides like new, couldn't be happier! The price was fair. Local shop 5 minutes from my house. Will recommend to all family and friends! read more

There once was a time when this was a very nice friendly bicycle shop. Where they cared about the customers and weren't out to just empty their wallets. Now they didn't want to answer any questions at all pretty much just snubbed me. Said they would fix the brakes for $80 but now they still squeak when I got it back. Not even going to bother to try again they just have such a bad attitudes read more

I brought my bike in after the rear tire popped and the first question I was asked when I walked in was whether I had tried to put air in my tire before bringing it in to get a new one. Seriously? Right off the cuff terrible customer service. They did take my bike in immediately and put on a new tire within thirty minutes but I was very underwhelmed with the communication, the guy really only seemed content to take my money. Not service with a smile, unless you count the other employee he was laughing around with in the back. I won't be returning. read more

What a wonderful experience we had at Robby's. We decided to buy some new mountain bikes and did some online shopping, went by another local dealer and found that Robby's selection was much better and their customer service was excellent. They made sure to understand our needs, how often we will be using them, where/how we will use them and last but not least they made sure we got the right size bike. We went with the highly recommended Trex mountain bikes and so far couldn't be any happier, the stock seats had to be changed though. They were not comfortable and after a 5 mile ride, had us both pretty sore. When I went back to get our new seats they were so helpful once again, once I found the ones we wanted they put them on for us, which was great!!! I couldn't be happier, I look forward to all of our future adventures and I'm thankful we went with Robby'a for our bike purchase, we definitely will be back for our tune ups and any future purchases we make! read more

Second stop on trying to perform some routine maintenance on my newly donated bike from my son.... If you have followed my journey from Performance Bicycle on Pacific Avenue... I still haven't performed any research on what the heck is out there on a bicycle close to a decade old. There was also a couple of mechanics / salesmen on duty at Robby's today. They were working on a BMX bicycle, preparing it I guess for racing. Since they were actually working on a bicycle versus Performance, whose mechanics were just BS'ing, I thought I might have a better chance of finding derailleur parts. I explained to them the situation of replacing both twist type derailleur shifters on a mountain bike with a 7-speed rear sprocket and a 3-speed front sprocket... WHEW! (I will only have to explain this one more time!) One of the mechanics went to the parts bin and rummaged around... doing who-knows-what for about 5-10 minutes. He came back and said I would have to bring my bike in for them to inspect first. I have to ask Yelpers out there... Would bringing my bike in help in "finding" the shifter that I need? You either have the parts or you don't. read more

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Took my bike to put a back new breaks I was told it's done within a week it's been two weeks now and every time I check in for status. Guy just straight told me " have we called you?" "Then it's not ready" read more

If you want to get a tune-up for your bike, it is a month and a half out. Problem is that, you have to leave your bike there since they don't make appointments. It doesn't make sense for the bike to sit in the shop until they have time to work on it, when one can be riding it. It makes me think that if purchases were made here, that it will be difficult to get help when needed. This policy is not customer friendly. read more

Since Christmas, I've been searching for a nice Trek to replace my son's stolen bicycle. He's struggling to stay fit in a covid world but I've patiently contacted this shop every couple of weeks. First in person, then by phone and lastly by fb messenger. No matter how polite, or succinct I tried to be, and no matter which method I contacted them by; I was met with with a terse response that bordered on rude. My contact info isn't collected and I'm not offered a chance to put down a deposit on the next bike available. High demand shouldn't drive down customer service, in my opinion. read more

Trash overpriced me. They said 60$ to change my hub and put it back together and then when I got my part they charged me 100$

Their customer service just isn't there and more than likely won't be back. I called them today at 425pm asking them if they could replace a tube which takes them less than a minute to replace and he said nope not enough time before we close. Probably be Monday at the earliest. I was like really ?. Anyway there are plenty of shops that are there for customers. Another reason I went all the way to Elk Grove for a purchase and I live in Stockton. Sad read more

Walked in yesterday with my daughter. We walked around for 10 minutes and no one helped us... So we walked out. Buncha guys standing around BSing. I guess they thought I couldn't afford anything there. I guess I'll take my Tax refund elsewhere. read more

Had to get a tire repaired and had no issues! Appreciated the quick turn around and I say that because they are the only repair shop servicing Stockton and other cities! read more

I am so happy that I found Robby's Bicycle shop. Our bicycle shop in Lodi closed, so I looked up Robby's on Yelp. They fixed my flat tire while I waited. They were fast, efficient and very friendly. I ask some questions about the bicycles they had in stock. They took the time to answer my questions with expert advice. read more

Helped me as soon as i walked in and had exactly what i wanted , they look great on the bike i will be back for more parts . read more

Robby's Bicycle Shop - Bikes Near Me - Stockton, California

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This is what an $80 tune-up looks like after telling me they did everything from checking breaks, chain, etc..and on top of that cleaning it spotlessly. I'm all about supporting local businesses but do not waste your money here. read more

Robby's Bicycle Shop - Bikes Near Me - Stockton, California

Great bike shop! I am so glad Robby's exists. I took my Scott in a couple of weeks ago - after a bad fall - & got a tune-up just in time to ride a metric century in Davis. My bike is several years old & is now riding better than ever. Quick getting in & out, minimum paperwork & obviously very skilled bike mechanics. read more

The best shop in town ! Great bike techs as well ...... Robby's pacific x Thornton rd. talk to Danny!

I have purchased a bike here in the past with a decent experience. Went back today to purchase a bike for my daughter for her birthday and salesman pointed at 3 toddler bikes. I explained she's 13 and was told sorry, that's all we have for sale. He was very short and to the point. There were plenty of bikes on display- why didn't I get a few more questions as to what exactly I had in mind? Did not even get a chance to walk in. Over it now, I will go to Sacramento Trek. read more

If it were possible, I would not give these jokers any stars. My first experience there a few weeks ago was laughable as some salesman named Zack informed me that the Trek I was looking at weighed between 25 and 30 pounds. Well, no duh! Most bikes weigh between 25 and 30 pounds you nimrod! This experience was validated further today. I brought a partially disassembled Intense cross-country bike in to get the handlebars, pedals and seat put back on (all cables were still attached and the bike had just been tuned before it shipped). I asked Zack to assemble the mentioned parts and I picked the bike up one and a half hours later. They billed me $80!!!!!!!!!!!!! I could have put those parts back on myself in about ten minutes. When questioned about it, Zack informed me that I had not specified NOT to tune the bike as it was their custom to tune every bike they assemble from the factory (which my bike wasn't). Spent twenty minutes offering to pay a reasonable rate for the assembly but he dug his heels in. Needless to say they lost a great customer. I don't buy mail order preferring instead to help out the local bike shops. And I buy only high-end pieces. Their loss. I called Performance Bicycles and asked what their rate was to assemble a bike and they told me it was between $25 and $30 but if there was a need to fix or tune something they would call me first. I guess I should have tried Performance first. read more

I walked in one afternoon looking for a specific product. I was quickly greeted by an employee who offered his assistance. I told the man what I was looking for and he informed me that they did not carry that particular item. The salesman was nice enough to inform me that I could find the product that I was looking for at a competing sports store or at a specific home repair store. I thought that it was nice that the gentleman offered the exact location where I could find the product, even though his store did not carry it. The man was more worried about taking care of me as a customer that he was about sending me packing without putting one of "his" products in my pocket. Very classy way of doing business. I plan to return to Robby's for my future biking needs. read more

Procrastination. It's my main foible. Procrastination is the mother of fuckups. I waited far too long to have my bike repaired and it nearly ruined my day off. My destination was to south Stockton for a chop and some tacos from El Grullense. The bike was screaming at me to fix it, but I ignored the warning. I visited Performance Bicycle and they didn't have the necessary parts so they sent me to Robby's. I found this odd because Performance is a chain of bicycle shops in NorCal and if anyone would have a part, it would be them. Weird. Robby fixed me right up in about 20 minutes. New axle and wheel ran about $80, but my bike is my sole transportation and it is very, very important. One visit, problem solved. read more

Such a helpful shop! I took in my bike in a few days ago because it was having issues with the breaks and wheels. They were able to fix it in 3 days and gave it back in amazing shape. Would definitely recommend! read more

I had a flat today. No biggie. I found a local owned bike & repair shop. They answered the phone quickly and were very pleasant! I get there and they charge me $12.00. I do not even have time to read the book I brought with me. They were friendly and did not treat me like the "Little old lady". I was at least twice the age of almost everyone else there. So, I will shop there from now on! read more

Dropped the red Trek off for some long awaited new parts, a seat, a handlebar trade off from another bike I have, some grips, a brake job, and derailleur adjustment. They're going to fix the seat post so it can adjust forward (saving money on a new one) and change out the rusty ancient chain. I'll be picking it up tomorrow night. I'll have one more way of burning calories and keeping my free time more active. I'll let you know the results of my repairs in a later review, can't wait to ride it! The really stupid thing I did? My son from FL was here last month and he could have done it all for me for free! :- ) read more