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    Action Air Conditioning & Heating

    Action Air Conditioning & Heating

    1.2
    (24 reviews)

    So I cannot speak to the quality of their A/C service, but their level of social responsibility is…read morenon existent. Driving on PA-276 their driver was recklessly weaving in and out of traffic, speeding, and then threw his cigarette out and it landed on my hood. Disgusting

    Terrible Service, Terrible Ownership. Mislead me to believe something was going to be $3000 due to…read morethe expense of the part, and it was better to put a whole new furnace that would come with a fresh warranty an be more efficient. Offered same day service and seemed friendly enough. $4800 for the new furnace. They arrive installed it in abut 2 hours, and everything seemed to be working. Looked at the furnace and found that the sticker said it was highly inefficient, and when I looked up the unit I could order the Furnace online and it would cost me about $880 shipped to me door. Which means they charged me almost $4,000 in labor for 2 hours of work. the tech told me their rate was $75.00 per hour. I called home depot and got a quote for the same unit and it was $2,800.I called and asked to have the unit replaced with a better more efficient furnace, and they told me no. Since they installed if within 72 hours of my call, it's considered an emergency, and I was not eligible to have it removed or replaced. No that I felt taken advantage of I looked up my Old unit and the part they said would cost $3000. I found it online for $35, and directions showing about 20 minutes of work to swap out. I called several times and got a hold of the owner who told me tough luck, he didn't have the time to deal with it, and go ahead and get a lawyer if I didn't like it. hung up on me. About 6 months later I get a call about setting up a maintenance visit, which would cost me $150.00 for an air filter change and a look over. I told them I would take care of it myself, and they explained that if I didn't have them do the maintenance, they would not honor the warranty. Nowhere in the manual does it say I'm forced to let them work on my furnace to ensure my Westinghouse warranty. I've come to find they sell that product because they are the only place in a great distance approved to perform warranty repairs and installs. A year later the new unit failed. I called for assistance, they refused to honor the warranty as I didn't pay them to do it, and they wouldn't even look at it to let me know if the issue was related to a maintenance issue, or defect. I called Westinghouse and they agreed the unit should be under warranty and the repairs should be covered. Action refused to look or help. I found that the board was not seeing flame, bought the part online for $90. installed it myself, has been fine ever since. AVOID AT ALL COST!

    Robaire Company - hvac - Updated August 2026

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