Let me start by saying that I have waited to write this review not only for seeing how well the install went, but the longevity of the work. I was NOT disappointed. The summer of 25 our AC unit completely failed after changing out various parts by myself over the years. I had 2 other companies come out and look at it, and both came back relatively close in price, but timeline for repair was totally unacceptable for my situation. With a pregnant wife, and temps hitting 90+ inside the house, a fan could only do so much. I reached out to Dilling, on a recommendation from a neighbor that had owned a HVAC company but sold to another vendor. Seemed a bit off, but when we called, and spoke with the lady on the phone, I completely understood why. Her ability to sense why I was calling on a 95* day was impeccable. They were out that same day, and I do believe that the man saw the desperation in my eyes as he panned over to my pregnant wife and placed his hand on my shoulder. He not only took interest in why i had continued to fix the old heap, but was more impressed that I genuinely had no clue what I was talking about, but kept it running. I called things by the wrong names, that I had made up and he sort-of knew what part i was talking about after some explaining of where and what it looked like. His diagnosis was the same as the other two companies. It is completely dead. Replace only. but then what happened next surprised me. the guy took a few phone calls, not from other jobs, but he put out a call to help find us some better pricing. were they wholesalers? Competitors? cousins who "find" things? couldnt tell you. but what i will say is that he not only got us a great deal for a FULL UNIT, upstairs and outside, he was able to get it done within a couple short days. When the install was happening, along side of all the techs, all the people who knew what they were doing, this guy was doing the install too. not just watching. Dennis was a hero for me that day, and I've only had to call them for minor questions, that were my own stupidity for not listening initially, which I heard from my wife first. I can' t say enough good things about this company. truly. they were there when we needed them most, they made real efforts to help us with price, and held their word with timelines, and had me up and chilly in 2 total days of work. outstanding. just outstanding. oh, and its now 7/2026. in the heatwave. and its still 71* inside. no issues to report with quality of units, price, timeline, customer service, or quality of work and install. 10/10. read more

Today I had a full maintenance check up on my heat pump system. The Technician Reichart showed up on time. He was very thorough and knowledgeable. One of things I like about Dilling Heating and Cooling is they take care of any issues with work done ASAP and very accommodating. read more

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From the first call i made to the Dilling office I was treated with respect and consideration. My Air conditioning was not functioning properly. In the middle of this heat wave I was advised that a service person would be at my home the same day between 4PM and 6PM. The service person, Mike Rieichart, arrived on time, corrected my issue and advised me to make an appointment for a "tune up" in the near future which I will do. Service pricing was fair and Mike did an outstanding job with respect and being polite and understanding! I HiGHLY recommend Dilling! Thank you! read more

Had a 20 yr old condenser unit go down in the midst of a heatwave which unfortunately also involved replacing the unico blower as well. After receiving a few absurdly high estimates with no calls back about justification of pricing on their estimates, got a fair middle ground one from John and dilling, who were great. John was a pleasure to deal with in communicating throughout the process making sure I was on the up and up not only with the details of the estimate, but status of work once it started too. Then Franko and crew came on a not so nice 90 degree sweltering day and got it all done that same day with a lil extra setup the next morning on Mikes part. Would def recommend and will continue using their services. read more

Dilling Heating & Cooling - Blower - Heating & Air Conditioning/HVAC Near Me - Bensalem, Pennsylvania

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This was my first time using Dilling Heating and Cooling and I highly recommend. With a broken hot water heater in winter, I needed help ASAP. Nicole was very helpful and scheduled my appointment right away. Pasha was friendly, knowledgeable and professional. He gave me an honest assessment and a very reasonable estimate. He was back the next day to install and we had hot water again. I was very impressed all around. I had previously been using KE Seifert for my HVAC and plumbing services but I will be calling Dilling in the future. read more

I am so happy we went to the mini splits. We've had it over just a year and could not be any happier. Had a technician out today just to do a service and he said everything great and I was impressed with this knowledge of the unit definitely a five . read more

When my thermostat failed, John--the very owner of the franchise--came to our house, almost an hour away, in Princeton--on a Saturday (!)--to make the replacement. Thereafter, Michael, the technician, performed the annual maintenance service with utmost professionalism and courtesy. They are a superb organization, ready to go out of the way to make sure your furnace and air conditioner are working as you want them to work! read more

Had new system installed. They were great from the first visit to assess my needs all the way through installation. I would recommend Dilling. read more

Consistently good work. Pleasant and very competent technician (Mike). Front office very nice to deal with. Overall, very happy with Dilling. read more

Ales rep came out , we had an estimate that evening, and they were ready for install in two days with a new air unit, blower, and thermostat! Crew was on time. Sales rep came for a little thing fixed it . All the techs are professional, communication is great. Nichole in the office is absolutely amazing answers all your questions, listens to what you're saying, and is very personable. Extremely flexible with scheduling. read more

John and his team are great! Had new heating & cooling installed and cannot be happier with the service we received. Prompt responses for any of our questions and concerns. Plus immediate appointments for all of our follow up requests. Highly recommend for anyone needing HVAC installation read more

Dilling Heating & Cooling is a very good company. I recommend them to anyone seeking HVAC repairs and installs. Mike, Pascha, and John Lodise, are timely with their diagnosis and repairs. They want to get the problem solved just as much as you do. You really can't ask for much more then that. read more

They did an install costing almost $20,000 and neither unit cools. Do not trust this company detailed review to follow. Feel free to message me if you are considering them. Do not be fooled by their slick, expensive social media presence. Note: I had removed my original review that went into detail based on their promises to correct-- read more

Dilling Heating & Cooling - Spent almost $20,000 with Dilling for a unit that their own tech admitted was "not nearly big enough". They did not keep promises to fix - Heating & Air Conditioning/HVAC Near Me - Bensalem, Pennsylvania

Dilling was recommended by my friend to replace my current HVAC failing system. After Chase and Ryan inspected my system, I was given a quote. I am more than pleased that I have chosen Dilling for the job. Charlie, and his helper, who installed the new system, was especially polite and worked so hard in extreme summer heat, and was very pleasant under these conditions. The techs were neat in the cleanup showing no signs they were here in my home. Thank you, Chase, Ryan and Charlie for a great job! You are the best! G. Kampf read more

If you have an older and need central air call these guys they will make it happen! We got heating and central air all at a very reasonable price! The consultation with Chase and John was like meeting with family. The installing team's including Charlie E.'s attention to detail and professionalism was evident throughout our entire experience. Very pleased so far, can't wait for summer to see how the central air works. There will be a follow review. We highly recommend you do yourself a favor and call these guys you'll have peace of mind with your decision. read more

Right aftrrth purchase of two new hvacs for my large condo, I ordered new parts for the gas powered fireplace in ordrr for the remote control would work. They did the job so well and quickly just in time for NYE! Thank you guys at Dilling! You are the best! read more

Mechanic was complete professional and found problem that was totally different from what we thought. Total professional very happy I chose this company. read more

Received my new Amana Heat Pump in February 2025. The installation went well with very talented installers. They explained how the system was designed to do and kept me informed during the installation. The crew was polite and respectful of my home at all times and cleaned up the entire property after the installation. Just can't say enough how pleased we are. I must add that three of my siblings also have had the Amana installed by these professionals. Had my first check up today by Mike and all is well. I highly recommend Dilling for your heating and air conditioning. Sincerely, Frank Setting read more

We have never had a more caring company than Dilling Heating and Cooling Company. It is company that cares about their customers. We called Dilling Heating & Cooling Company on a Sunday morning when the temperature outside was below freezing. Within an hour we had a supervisor and two technicians at our house. They diligently, efficiently and thoroughly worked professionally on our unit inside and outside until they fixed the problem. Chase the supervisor called a few hours later to make sure that everything was working correctly. Thanks Chase , we appreciate you! read more

Frank and Chase came out today for our oil burner is shot it's from 1952 I guess I can't be upset it lasted a long time. they were great . I called they were here within hours and so nice , they had done other work here before. I highly recommended there company read more

In the coldest week, my heater stopped working for good after decades. Chase came out the same day to help me figure out what I needed and by the next day, I had a new system. Chase was communicative and his team was efficient. Plus, I got a rebate which made it an even better value. Thanks Chase and the Dilling Heating and Cooling team. read more

HVAC rip-off -- Dilling /Munz HVAC My AC went down in July. I called Patriot because several years ago Joe was the to first to respond after I had head & neck cancer surgery. Joe and Jackie were very likeable, honest, and ethical. So, of course I called Patriot first. Dilling answered who bought Patriot. A Munz truck showed up. The service guy immediately told me my unit is old and should be replaced. He looked at both the outside/compressor unit and inside/coil. After removing screws, he peered inside the coil housing using a flashlight. He assured me that the coil was fine. He inspected the outside unit and said it had a leak. I asked what it would cost? He said I can talk about prices with the guy that will show up tomorrow. When Chase Lopez came, we talked for almost two hours, mostly about my mechanical abilities. He offered me a job. It made me feel good. I said I'm retired. I asked about prices. Chase said he will not sell me an outside unit without replacing the coil for a total of $6736. I said I'd let him know. He asked what's keeping me from moving forward? I said if the guy that's coming tomorrow beats your price he'll get the business. On his way out, Chase dropped $500 off the price. After thinking about it I realized Chase was the hard sell guy. He was a real smooth, super nice guy. The next day the local Rheem authorized dealer tested the outside unit and the coil with a sniffer. He found the leak in the coil. The price was $2250 for a new coil. Even more upsetting than the price difference was that Dilling charged my bank account twice for the same service call. $52.25 for a preauthorized withdrawal on July 9th then $52.25 for the check on July 12, 2024. I called Dilling. The customer service manager assured me that I would get refunded. After a couple of days. I called and asked to speak to Chase's boss. I complained to Dennis, the new Operations Manager, that his service guy lied when he told me my outside unit needs replacing and the coil is good without doing any testing. Then Chase bumped up the price to include the coil, followed by dropping his price by $500 to get the business. Dennis assured me I'd get my $52.25 back. He said he was only with the company a few months and was hired to bring this Dilling/Munz [thing] together. He said Chase was hired to increase sales. After about a week I told him I didn't get my money back. He said a check was sent and now he must stop payment on the check before he can send another. Now it's late September 2024. Dilling still hasn't returned my money! Doesn't this company have any scruples? They must be pretty hard up that they need to double charge customers and lie to them about their needs. I attempted to post my review on Google but the Dilling site did not allow me to post. When I typed Dilling HVAC Reviews their website does not show their stars rating. It shows 3 testimonials that rotate. When I typed Munz HVAC Reviews the same 3 testimonials appear but Dilling is replaced by Munz. read more

I had hired Dilling a couple of times in the last 3 months and paid around $1400. Couple of weeks ago, my heater was working just fine but had a nail or something in the blower assembly and was making noise. I called Dilling, who I had used in the last 3 months a couple of times and given them business of around $1500. Their repair guy Ryan came in. Said it's a matter of a minutes to fix it: tried it but couldn't reach the blower assembly. So he removed all the wires to the circuit board in order to pull out the blower assembly a little forward so his hand could reach it. He reconnected the wires and the system wouldn't start. After trying for almost an hour he said the board needed to be replaced because it had broken. I told him it was not broken before he took out all the wires and I wouldn't be paying for the board. I was told would cost me about $1000 (with installation). Spent the night without heat and next day spoke to John (the owner/manager) and he said they wouldn't pay for the broken board nor would they give me any discount. I ended up paying for the board and installation $980. Needless to say I would never hire them to do any work and would make sure my colleagues in BNI would know not to give Dilling any referrals. read more

Just has Pat at the house yesterday. He was absolutely fantastic. Personable, relatable, understanding and efficient! Everything seemed to be fine after replacing the contact on the outside unit from a mouse nest. Come to find out the best fried my nest (thermostat). It worked just enough for about an HR after. One quick call and Pat came back, replaced it with another and boom back up and rolling. Thanks Pat and the entire Dilling team! read more

Dilling Heatiibg and Cooling are a great company to use if you need HVAC service. From my initial meeting with Chase to the installation team of Franko and Tim the work was done efficiently and without a hitch . I recommend them highly . read more

Let me just start here!!! DILLING HEATING AND COOLING hands down amazing. I had the best experience with Dilling heating and Cooling. Great Install. The engineers took there time with accommodating my needs and carefully listening to what I had explained what I needed. My system was 22yrs old. On its way out and Dilling staff provided me with a couple options that best fits me and my families comfortability. Hands down amazing. I recommend everyone looking for services. CONTACT THEM. They will take great care of you with great prices and they also have finance options. Thank you for all you help! read more

Very disappointed in this compan. Called for AC repair 2:00 in afternoon an invoice was started they took my credit card information for $250 for FRONT OF THE LINE PASS! I was told someone would be out guessing around 4:00. I waited around all afternoon called again 5:30 and 6:30 got after hour Service. read more

HVAC Tech Pat Trampe was outstanding, explained everything in very simple terms. Provided an expert opinion that was easy to understand. I will definitely recommend. read more

Couldn't have asked for a better experience than with Dilling Heating & Cooling. Was time to replace my furnace and AC unit. Contacted Dilling and Chase came out the next day for an estimate. Two days later Franko and team showed up and replaced the units and hauled away the old ones. Everyone was very professional and did an awesome job. Highly recommend. read more

After a little back and forth, Dilling techs finally hooked us up with a great mini split ductless system at our business and we could not be happier. I think trying to get an install during the hottest part of the year wasn't the best timing wise, so I wouldn't recommend going that route, but I would definitely recommend this company if you need any heating or cooling needs. read more

I only have good things to say about my experience with Dilling. MaryKate in the office was prompt in response to text messages, Pat arrived early to check on our ac problems and carefully assessed them explained clearly what was wrong and the options available. Chase arrived promptly and went over the replacement systems and costs, scheduled the work for the following day, and responded to a question that came up after working hours. Franko and his partner did a great job with the installation and he came back the next morning to deal with a minor programming issue on the thermostat. Overall a very positive experience. read more

Heat pump failed on Sunday June 23. Dilling came out to investigate the next day and we agreed the 16 year-old unit was finished. Vince and John arrived on time on Tuesday and finished the 2.5 ton unit installation for a reasonable price in 6 hours at our condo in Heacock Meadows, Yardley. read more

Great customer service and my repair was handled properly and successfully! Dilling was timely and I would call them again - thanks so much! read more

Dilling Heating and Cooling did an excellent job replacing and installing a new central air conditioning system in my home. They were patient, courteous, and knowledgeable. They answered any questions I had regarding the new rating regulations, gave options for what system was best, and made sure everything was up and running, and installed accurately. The workers were very respectful of my home and attentive to what they were doing while working, cleaned up behind themselves and made sure everything was hauled away. read more

Outstanding service. Pat Trampe was professional and honest. Showed me what was wrong and fixed the problem quickly. If I ever have an issue again I will definitely call Dilling. read more

IF I COULD GIVE 0 STARS I WOULD WORST CUSTOMER SERVICE EVER!!!!! DO NOT HIRE THIS COMPANY THEYRE INHUMANE!!!! I had fire due to a fuzebox explosion in my last home. Lost absolutely everything. I left it up to the landlord to deal woth any issues in that home and it still blew up but I vowed to not touch another fuzebox in a home I rent. My landlord hired this team to install boilers or something. Nothing to do with the fuse box however, after they were finished doing their job, they came up to my apartment to ensure that I had heat. They then saw as well as I that I didn't have power in half of my house when I inquired to them about it they told me to go talk to my landlord in a very nonchalant manner in which that angered me simply, because I don't want to touch the fuse box, because my last house exploded because of it even after asking the employee to simply flip the switch, he did not and he expressed himself in a tone that was very inhumane, and I will never be contacting them for any type of work that I need ever again and I will ensure that I contact everybody that I know to ensure that they're not working with this company either this is a terrible company and nobody should use it. The company left with my house having half power, and I wasn't able to contact my Landlord until the end of the day simply because he was out of town for work so I was out of power simply because they wanted to change out the boilers or whatever, and I feel as though that is extremely inhumane to do to customers, especially since I asked in such a pleasant manner, I think you guys should recheck who you employ and ensure that employees that you do have are up to par with the customer service. read more

Very satisfied with the technician that came out to diagnosis and repair a leak from our upstairs bathtub. Got to the bottom of the issue quickly, repair was made on the spot and he fixed our leak. Turned out to be a worn gasket installed incorrectly from the original owners of our home on the bathtub overflow cover. A technician from another company came out earlier in the day and couldn't diagnosis the issue. Would recommend Dilling to others just off my experience and the professionalism of the technician. read more

Incident occurred July 12th 2024. Our niece Ashly Adams and her husband Sean Adams paid for a Services they did not receive. They pay a monthly fee, for years, to protect their investment, their A/C in their home. Dilling did not take care of them in a proper fashion! Dilling states the have Emergency Service. When Ashly & Sean needed Dilling to come and take care of their A/C, they blew them off, stalled them out, and left them their son, a special needs adult, and two heavy fur coated large breed dogs and us their elderly Aunt and Uncle that is in his 70's in 90* - 96* plus heat for three days. Dilling has been receiving a monthly fee every month for years. There was no reason other than incompetence and lack of Customer Care that Dilling did not come immediately. They took Ashly & Sean's money monthly for years, but did not provide the "Service" that they paid for. Dilling takes the money but does not train their employees to properly handle their job duty functions. Dilling should not guilt their customers by saying ... "we are struggling, we can not find any good technicians"! That is not a Customer Issue. Ashly & Sean have paid good money every month for years and then to have Dilling treat our Family in that manner is appauling, unprofessional, unethical and down right immoral. No Company should endanger a special needs adult, an elderly couple in their 70's and animals the way Dilling did. That's Abuse, Neglect and Endangerment in 90* - 96* Degrees for three days. Any one of us could have stroked out and or dehydrated and died! Dilling does not seem to struggle with taking their Clients money. However, they do struggle with properly training their employees that are supposed to be proving a Service to those paying Clients. Dilling should be ashamed, embarrassed and display humility for the way they treated Ashly & Sean and their Family. Dilling needs to do better by actually Servicing their Clients in a proper & professional manner immediately every day! read more

Dilling saved our lives! The heating system in our new/old house was completely unusable and we relied on space heaters to get us through the tail end of winter last year until we could find someone to install an electric boiler. We literally had 4 different companies come out and tell us they couldn't do anything with the old existing hot water baseboard system. We almost caved and had an ugly split system installed until we met with Greg from Dilling who from day 1 was nothing short of amazing! Greg never gave up on our hopes of using the beautiful old baseboards and searched high and low to locate a compatible electric boiler! He got us the financing and had it installed within a week at a very reasonable price and I'm sitting here in my toasty warm home writing this review! Thank you so much Greg and Dilling! read more

I needed a garbage disposal removed. I called a couple of places no response. I reached out to Dilling they responded within 45 minutes. Mike was professional, courteous and was done in half an hour. I would definitely recommend Dilling to family and friends. read more