Went there today, ordered two drinks, waited for a long time for my drinks they gave 3 people there drinks and I'm way ahead of them, when I followed up my drinks they can't find my order, and had to ask me again what's my order, very BAD customer service , they should be train well on being aware in their customers. Won't go back AGAIN! read more

Roasting Water is addictive! I love that there are no artificial ingredients and the free bottles are so cute. Slight design flaw- you can't put the lid back on w/ the straw on. Favorites: Jackfruit chill blended w/ jackfruit and strawberry Guava chill blended w/ guava and strawberry Lychee smoothie w/ jackfruit and lychee Avocado w/ condensed milk (Rich) Not my favorite: Passionfruit w/ kumquat and basil seed (shoulda known better)... read more

I seriously love this place so much!!! I live in Nor-Cal and this place is a must visit for me every time I'm in the area. I always get the Tropical Storm with boba and it's a wonderful mixture of strawberry, pineapple and coconut. It's sooooo good! It's magical! I recommend the Tropical Storm and Frozen Sunrise! Two of my faves :) I can't wait to visit again! read more

Cool that's it's located at the Long Beach Town Center. All the locations seems to serve good drinks... I haven't tried all but I suggest my main ones.... all the iced coffees.. açaí is ehh ok.. the avocado def was not a fav. The Thai ice teas made anyway is always good... and the one with mango bits with raspberry on the fruit drinks is not too bad either but super sweet. The only thing is the places never have any of the bottles on display available... either sold out or they don't sell it is what I keep getting from the workers. read more

Bad drinks, my oolong milk tea tasted sour and boba was cold and hard. Only came for the bottle design. Drink tasted a day old -- they dont make the milk teas fresh. Train staff properly or make better recipe bc it tasted like shit. Will not come to this location if possible. read more

First time here love it. Love the cups. There prices are so reasonable and the drinks are delicious. read more

Roasting Water - Bubble Tea Near Me - Long Beach, California

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We LOVE Roasting Waters! We have been to the Long Beach and Westminster stores. My husband, daughter and I have never been disappointed at either store! We have tried the Açaí smoothie, Royal Mango Tea, Pineapple Paradise and Iced Coffee, have loved them ALL! My favorite add in is the lychee jellies. We go here every time we in the area. $5.50 for a great drink and adorable keepsake bottle, you can't beat it. read more

Roasting Water - Bubble Tea Near Me - Long Beach, California

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This place straight up sucks. I feel like the crew here is lost in the twilight zone. Every time I'm here they don't know how to see the customers, take orders, or just greet people. I hate coming here. If there was another milk tea place I would be there. Can't wait for that moment. read more

First things first there bottles are super cute but best of all there drinks are like no other boba place I've ever been to. I'm not a big fan of anything sweet but the milk green tea here is the best I've ever tasted, you can actually taste the tea and they add just enough sweetener to where it's not too sweet. Might I add the strawberry lemonade is to die for :-) it's a bit of a pine in the butt that it's in the Long Beach town center and parking is such a pain but it well worth it. I love this place !! read more

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It's taken me long enough right? Talk about Queen of Procrastination haha. Anyhow, many of my yelp friends know that i've been coming to Roasting Water almost daily, if not 2-3 times a week(sorry guys!), so this review is looooonnnnnggggg overdue. With this location opening on 5/27, is far closer to home then their other 3 locations, which i have frequented as well. But this is their first foray out of the OC area, and it has been a hit! Located in the Long Beach Towne Center, in the small plaza between Ben & Jerry's and Charo's Peruvian, it's actually a pretty prime spot because you can't miss it! With nothing but glass windows, the colorful mugs & the line out the door are sure to draw your attention in. It's become super popular since they opened up on 5/27. If you're still unsure, park by Starbucks and you can't miss it. The layout inside kinda sucks, as you order, move down and then go back to pick up your drinks. Oh, then weave through everyone in line to get back out the door. It's a bit weird, but some how it still works out, even on their busiest days. They host cute, reusable bottles with adorable designs that change every so often. They have glass bottles with cork tops, beware they can leak if not sealed tightly and they're a bit heavy. The koi fish and cityscape were super popular for a bit. The plastic bottles are my favorite because they have a cap that twists on and off, so you can reuse it more often than the glass one. But yes, the designed bottles are the gimmick to get you coming back to see what's new! Ugh, and i'm a sucker for the freaking cuteness. The mugs lining the shelves inside may or may not be available depending on their in store stock. If you're set on a certain mug they'll refer you to their website, where you can have it shipped directly to you. I scored a pretty sweet Hello Kitty bento box that i use basically every day, and some cool new tea cups, and they're pretty inexpensive. or get one for $5 with a hot drink purchase. On to the DRINKAAAGGGEEE!!! Their menu ranges from teas to coffees, smoothies which have a dairy base, lemonades, fruit teas, chill me's (smoothies with a non-dairy base!) and yummy chocolate options! I was pretty thorough with their menu, trying a bit of everything a few times each just to make sure it wasn't a fluke and that the consistency was there. And for the most part it was, out of 70+ trips they only messed up a handful(under 8) of times. Not bad, at all especially when i'd make decently sized orders at busy times just to test the theory of consistency. My go to's are: RW Coffee (with or without boba), Caramel Macchiato, Guilty Pleasure, Heavenly Kiss, Thai Tea, Black Milk Tea(w/ or w/out boba) Jack and Jill, Peach Raspberry, Just Mango, Pure Strawberry, Strawberry Kiss, Cool Raspberry, #SWAG, White Peach Tea and Joker's Tea. I've also had the genius idea to add the sea salt cream(the topping for the RW Coffee) to the thai and milk teas, caramel macchiato and the Guilty Pleasure. Holy crappola is it good! I know, it sounds soo freaking weird, but it's soo yummy! Their coffee drinks are strong, with just enough sweetness to avoid being black coffee, but perfect for waking you up in the AM! All of their fruit teas have the option of being made with herbal or green tea, and for the most part i've found that the green tea goes well with everything. Anyhow, the mistakes that were made with my orders were messed up add-ons, missing sea salt cream or boba, or using the wrong tea base. All things that aren't noticed until you're already gone if you tell them it's to go, because they bag it for you. Not a big deal, but ya know...when you want something..and you're expecting it..ugh. The drinks are bomb, and again consistent in flavor! I took off one star for the icky layout, and the messed up orders. Layout bothers me because they should make it so one part of the door is an entrance, and the other side is an exit. The messed up orders comes down to customer service and listening. The music is pretty dang loud sometimes, so i can see why they probably misunderstood what i said, and singing along while taking an order doesn't help either. The employees are high school and college kids, but they're all super friendly, and upbeat. Most know me by name, or know what i'm planning on ordering, depending on the time of day, or day of the week(I'm dead serious). But the rest of my feelings towards Roasting Water are all love and good vibes. It's a chill place to grab a tasty drink and hang out before a movie, or walk around the bookstore with something other than Starbucks haha. If you haven't checked out Roasting Water yet, stop in, grab a trendy bottle with a delicious drink it, and try to tell yourself you won't be back. Don't worry, i'll understand if you become addicted too haha. read more

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Waited outside for over an hour and a half. When I got to the front of the line I was told they weren't serving frappes or lemonade, which were the drinks I had originally come for. They should really put out signs of what is not currently being served. And then when I picked up my drinks, the worker was not able to tell me which bottle contained the green milk tea and which other one contained the black milk tea; when I asked, he looked confused, then the cashier just winged it and didn't even know either! Drinks tasted horribly watered down. Very bad and slow service!! I will stick to the garden grove location from now on. read more

The drinks are great, but they give you these "reusable" but not RECYCLABLE plastic bottles. The plastic bottles pile up and they DO NOT allow you to reuse your bottle with THEM. SO they give you NEW plastic, non recyclable bottles EVERY time. The worst part is that their website gives some BS about have a culture of sustainability when you don't know if their bottles are BPA free and they aren't recyclable. They will, at times, carry glass bottles. Which is great!!! Though, they don't carry them all of the time. Why aren't the glass bottles permanent? If they were always served in glass bottles, I'd give this place 5 stars. read more

By far the BEST LOCATION I've been to! I've been to both Westminster and Fountain Valley location and they are not friendly at all. I get the RBF from the girls at the OC locations. The Long Beach location are super friendly and the drinks are still great. I live in the San Gabriel Valley, so it's a 45 min plus drive for me to go to the OC locations just to get the drinks and the cute promotions they have going on. So getting there and ordering my drinks with RBF and unfriendly demeanor is not cool at all! They're just there doing a job, a job they don't love or enjoy, such a shame. I'm so glad the opened up a Long Beach location which shaves off good 20 - 30 mins depending on traffic. FIVE STARS for the great attitude, service with a smile and awesome drinks at the LONG BEACH LOCATION!!!! read more

This is my favorite milk tea shop to drop by when I'm in SoCal! I love collecting their bottles with the beautiful artwork, which they change frequently. The cashier was friendly and answered any questions I had. The store is adorable with panda murals on the wall and displays of previous bottles and mugs on shelves. The space is small, but there are tables available outside. I ordered the oolong fresh cream. It was so sweet I got a headache. My boyfriend who has a major sweet tooth didn't even want to finish it after tasting it. It was my first visit to this Roasting Water location, but I only remember how painful my drink was. I will still return to try out more things on their menu and collect bottles lol. The pricing is reasonable since we get to keep the bottle, and their prices are comparable to milk tea places in the Bay. Seriously check this place out! It is so freaking cute. read more

Roasting Water - Bubble Tea Near Me - Long Beach, California

I've been sleeping...this place is awesome! I love the freshness of the of their drinks. The uber cute glass containers are collector worthy. I originally was going to purchase one drink, but then I saw the glass containers and decided to get another. I'm going bank today for two more! Oh, and the taste is simply divine. Roasting Water will now be on my weekend to do list read more

Roasting Water - Bubble Tea Near Me - Long Beach, California

Main driver of why I come back is because of their cute containers! Mostly ordered a regular drink (tea or coffee) and nothing super fancy and they still look cute! This location is pretty fast as well. read more

I really do love Roasting Water, I have been going for a few years at different locations and they've never done me wrong but this time was just not good at all. We always get Chill Me and Super Fruit Smoothie drinks due to some lactose intolerance so I got the Tropical Storm for my gf and tried to add Dragon Fruit but it wasn't an option so I was okay with it. And then I got the Berry Fresh Açaí (honestly my mistake if it has dairy cause I didn't see any in ingredients) with no banana bits and Chia Seeds. I didn't exactly think too much of the drinks when I got them because it was extremely busy as it was a Friday night so I left. Once I got home we realized the chia seeds were in the tropical storm with no fruit bits and my Berry Fresh açaí didn't have any chia seeds at all and had banana bits. Then my gf started getting a stomach ache and a friend says they can taste dairy since it got warm at that point so we dumped it out. I really hate giving bad reviews but this is a really big mess up for me, I just hope others make sure they look at and check what they get before leaving on the really busy times. read more

Roasting Water - Bubble Tea Near Me - Long Beach, California

Drinks and prices are great.....drinks are not to sweet and very refreshing.....and what is cool is they put drinks in cool bottles with different pictures all the time...if your a collector of bottles I recommend coming here...and workers are very helpful and patient when you are new at looking at menu....recommended read more

Drinks r good but waaaay too long for service and delivery. Almost 1/2 hr. Need more people wrking!!

My fave here is the Ginger Lychee Green Tea! It's great if you want something less sweet and more "natural" (this tea uses real ginger and "real" canned lychee, and you can ask for no sweetness/syrup). I think the other fruit teas are sweetened with syrups. The smoothies here are also quite delicious and refreshing. They use a non-dairy base. Other tidbits: - They have 3 tea base options - sweetened green tea, unsweetened green tea, or sweetened herbal tea. - Add-ons are +$0.75 for up to 2-3 toppings! - Unfortunately, you can't choose the bottle designs. And also unfortunately, the plastic bottles are cheaply made. Mine had a crack on the bottom and was leaking by the time I got home. - They rotate bottle designs periodically, depending on season and/or trend (ie. Harry Potter for Fantastic Beasts!) This is how they keep ya coming back every couple weeks - No limits for credit card read more

This is one of the best places to go for creative fruity tea drinks. The blood orange one ("Red Dawn") is my go-to drink - it's super refreshing and I love the fruit bits they put into all their fruity teas (the Red Dawn has blueberries in them). I've recently tried the Mango one and it tastes just like real mangos instead of a syrupy mango flavor. It also has mango bits on the bottom of the drink, though I have to say they were very hard to slurp up through a straw. The mango bits were crunchy instead of the ideal slimy-ripe, but I still liked this extra texture. There's also a lot of ice - I'd say half the bottle might be filled with it. However, for milk teas I can't say the same. They don't have the choices that other standard Taiwanese drink shops have (i.e. egg pudding) and my sister's order of a regular black tea milk tea with boba seemed to have a hint of coffee taste to it. The boba also apparently didn't have the same chewy sticky texture that most boba balls tend to have. They are also famous for the cute bottles they serve their drinks in, which are amazing because they are reusable! Past bottles included a glass with hot air balloon designs plugged with a cork, wider mouthed plastic bottles that says "My bottle" or cute facial expressions, and a narrow mouthed plastic bottle with a cap that has a convenient loop you can hold onto. I can't believe with the price of the tea we get we get a good drink with a free bottle! What a value! I'd still love to try their other options, like smoothies (they look super pretty!) But I already feel like I made myself at home with their fruity teas and I don't mind going back to them! read more

It's cute and everything, but it's understaffed. Only one person working which creates a huge line. The server takes about six orders and then has to make people wait in line to work on the first orders and repeats the whole process. It's an excellent place to get drinks, but it's not worth the wait. I would wait for it to be staffed with more people actually to enjoy it. Felt bad for the worker it's not her fault. Also you can't buy all the cups most of them are for decor except the ones in the main cubby. read more

Very disappointed I usually love this place and never have issues. However today I walked in and nobody initially come to help me. Then finally a man shows up and he said that he can't serve us because they were closed even thought there was a sign in the window clearly stating that they have adjusted hours from 10-6pm. It was 5:20. I was very confused and the worker had no explanation that could help me. read more

First time here! Went here around 9pm and the line was out the door! But I'm sure that's normal considering the cheap price and good taste. You also get to keep their cute little bottles! Waited in line for around 40 minutes to order, then waited another 20 minutes to get our drinks made. It looked like they got everyone's drinks mixed up half way because there were a few times they called up my name and when I went up to get it, they promptly told me it wasn't ready yet. They then had to call over the whole crew to decipher whose drink was whose. Not very efficient but mistakes happen. Got the regular milk tea which was good and their black coffee which was nice as well. I asked the cashier what she recommended and she said the white peach tea drink they serve is extremely popular and her personal favorite. I'm not too sure if she just said that out of a whim to just get me to hurry up and order but the drink was horrendous so I couldn't finish it :( sorry! I also got their strawberry kiss drink but I wouldn't order it again. I'll just stick to their milk tea! read more

I'm a regular customer here, I buy lots and lots of drinks After maybe 10+ glass bottles they start becoming wasteful. I brought some clean used bottles hoping they would recycle, but I was told "we can't do that." I ordered 5 drinks and asked them to be in regular plastic cups. She completely ignored it and I got 5 more glasses bottles. They didn't have any cup holders, I had to buy bags for .15 each, only held 2 glass bottles each. FYI... you get more drinks when you get the regular plastic cups. When i bought multiple drinks, only 1 drink counts towards the telephone number. I had her ring up each drink individually. Poor management, poor system, and very wasteful concept read more

so my coworkers have been raving about this place so once used to give it a shot over the weekend. I came here mid morning around 10:30ish 1 person ordering checked out the menu and got the mocha frappe w/boba add-on Looked around while I was there and cuteness overload! All the bottles and cups they had were so cute!. Plus they had sailor moon mugs?!?!? Sold!! I think I stood there for max 2 minutes and my drink was out ...amazing!! And after the first sip I knew my coworkers did not overhype this place. Plus I get to keep the glass bottle?? amazing!! would def come back and its in a town center so I was able to find parking right away next to the roadhouse restaurant and just crossed the street. so if you are in the area defiantly check this place out! read more

Roasting Water - the colors the colors!!!! - Bubble Tea Near Me - Long Beach, California

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I love this place! It's my go-to for boba! I love there avocado smoothie! It taste like how my moms makes it at home. I would drive 25 mins just to get this! There other drinks are also yummy!!! Like their strawberry banana, Thai ice tea etc... read more

Roasting Water - My avocado smoothie... - Bubble Tea Near Me - Long Beach, California

They didn't put the orange slices and kumquats in my RW Lemonade...other than that, the location was nicely done, but I like the other spot better. At least this one is close to me. read more

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I love when I can actually taste the tea and not just milky sweetness. I've had the green milk tea as well as the strawberry kiss (green tea with strawberry purée). Both were excellent teas and the strawberry purée was made of freshly ground berries! Also, it is a great deal because you can take home their unique, reusable bottles! They change the art frequently and they're actually quite beautiful! RW is my current fave amongst the over abundance of boba places here in SoCal! read more

Roasting Water - Bubble Tea Near Me - Long Beach, California

Nifty, cute bottles and pleasant little sweet drinks shop with a kawaii-lite aesthetic. Great for those of you who have a sweet tooth, and good for post date drinks. But it's just not to my taste. The people who work here seem nice, and they remade my coffee no questions asked with less sweetness. But even the "just coffee" was a ton of milk in an amber hue. I ended up giving it away and heading to Starbucks two doors down for a black cold brew. read more

Cutest "cups" which are narrow plastic bottles with changing print designs. You cannot choose your design. And the glass and plastic bottles in the store are only for display. 4 round public tables outside. No seating indoors. Located near the entrance of the Edwards theater. Park near Party City/Starbucks. read more

Roasting Water is a very cute place to take pictures and just hang out with some friends. The bottles are so beautiful and creative and it's really fun to collect them whenever I do decide to pay this place a little visit. Roasting Water has so many options when it comes to teas and flavors. Every time I come here I try to order a new flavor and none of them have ever disappointed me. Not only are they flavorful, but they're also super refreshing. The drinks here would definitely hit the spot on a sunny day. The workers here are also very nice and sweet and willing to help answer any questions that you have. 10/10 would recommend! read more

RAISE YOUR PRICES This is an update, I love this place but they just don't charge enough and it is becoming the high school price-point hangout. There is something to be said about paying a little more to weed out the masses... stood in line forever and watched 7 people leave because it took too long. Previous review: Just wonderful Best Bubble/Boba tea ever and extremely well priced. Gotta go The best part are all of the Boba alternatives- coco and aloe jelly, Pom Pom, chia, and more. read more

This updated review is for the service I received after my online order didn't arrive. After visiting this particular location, I did like some of their merchandise on display. The cashier from my previous visit mentioned I could order some of their cups on their webpage. http://www.roastingwater.com. I definitely went on to double check on some items my cousin was looking for hence my last visit here was an errand for her. She wanted the baymax thermos but I had come by a few days late. Any who. I went on to order 2 Hello Kitty mugs and a Rilakkuma thermo which stated in the checkout it would be close to a month my items might be shipped out to me. No problem, at least I was warned a head of time. After almost a month, I got a confirmation email stating that my items were shipped. I think the only flaw about their online website is that no tracking number was provided so there was no way for me to keep track of when the package might or might not arrive. I waited for about 1 week or 1.5 weeks before I realized the package had still not arrived. I figured this is a local company so the package shouldn't have taken longer then a week to arrive. I made an attempt to email the company on their webpage but got no response back. I then reached out to this location and explained I was trying to reach whomever was in charge or whom I can get in contact with to speak to about my online order. This is where awesome customer service steps in. A woman then contacted me maybe about an hour or 2 later to assure me she would look into the matter. Although the post office confirmed my order was delivered, I actually did not receive anything. She went ahead to replace the items by reshipping me the order and sent me a gift. Although there were a few things they could do to improve their site, I thought that what this store did for me in this situation showed excellent customer service. I have been back to this location and will continue to support their business. Thanks so much again! read more

OMG THE WAIT HERE WAS HORRENDOUS. We came here on a sunday night at 5pm, and we didn't get our drink until almost 6pm. The line was sort of long (maybe 4 customers in front of me), but it seemed to take forever for each order, and by the time they got to me, the lady at the cashier told me I had to wait because she needed to "help in the back" to catch up with orders, so I had to wait at least 20 minutes before I even got to order. Once I ordered however, I got my drink relatively quick and it was pretty good (I ordered the jack and jill with boba). I love roasting water and the concept that they have (i.e. the super cute bottles!!) But I didn't expect it to take so long on a sunday!! I wish they had more staff or more help since they definitely seemed understaffed that day. I've never waited an hour to get boba to go. The place is also a little difficult to find since it's located inside a ginormous plaza in long beach, but it's near the movie theater! I probably would go to another roasting water before coming back to this one, but maybe I came on a off night. I do however, love their jack & jill drink!!! hehe read more

Great drinks and affordable price. I love the variety. Have a few of their drinks and hasn't disappointed yet. Only one thing I want to point out is they only have menu at cashier and NO menu elsewhere in the restaurant so you would only see menu online or at the cashier. It really terrible design in the way. when people doesn't know what to order and start look at menu at the cashier before they place order, it make their line very long. read more

I'M A SUCKER FOR THESE CUTE CUPS!! IT'S SO CUTE AND USEFUL! The GPS at first took me to the wrong area so I ended making random circles at the mall and then going to Sam's Club and then arriving. SO REMEMBER. ... Just look for the Starbuck! It's near that. Interior was super cute. Panda walls, cute cups everywhere, and flowers here and there. There is no indoor seating, only outdoor. The cashier girl was nice and gave eye contact. Very friendly. The drinks didn't take too long to come out either. I got the heavenly kiss and I found it pretty yummy. I though the lychee bits would be the small sweet cube shape lychee but they actually use real lychee bits. So that was interesting. Price is ok since you get the plastic cup too? Overall, I loved the drink and the place. Do recommend trying! read more

It's pretty good. Reminds me a little of Tea Brick in Monterey Park with the fruity drinks with fruity bits. The inside of the place is kind of cute but odd at the same time-- why are all the cups glued down? Weird. Also you can see the cans of pineapple in the back storage area. I kind of expected more from a place like Roasting Water with their fancy glassware, so I was a little surprised by that. The music also is quite loud. Luckily, there are plenty of tables with umbrellas outside. I shared the organic peach tea with peach bits drink with the hubby. We went with the green tea and weren't disappointed. It was good, but it wasn't anything different from what I have had before. The pom poms were new to me, that was interesting. They're like boba with water chestnut inside. O_O I wasn't sure how I felt about that. I like that you can get basil seeds too. Yum! Seriously though, don't kid yourself into thinking just because this has basil seeds it's a health drink. It's pretty sweet! Also, the drink LOOKS a lot larger than it actually is. We contemplated getting a second drink while we were in the middle of our first one :P Overall, drinks were good. I would be back if I was in the area, but I can't say it lived up to the hype. I would be okay just getting some tea drink at Cha. Maybe next time I should try something a little more unique. A little hard to find but just look behind the Starbucks. read more

Terrible, terrible!!!! For the last month I always have to argue with the shift lead to get the drink I order all the time since the shop opened. Mind you I'm a frequent customer. I ordered an advocate smoothie, I request for them to add extra avocado bc the way they make it is so watered down. I don't mind the extra charges, but hey every time I order do they have to make such a big deal and keep telling me "no" when I know they can!!! Infuriating. After the third time I'm done. I refuse to waste my time with bad service for a drink I can get anywhere else. very sad. read more

Prepare to be wooed in the cuteness of this establishment! Love love love the concept! For $4.95, I get to have my smoothie in a fine designed glass bottle -super cute and soo many flavors to choose from/-now I know why this establishment is busting out the seams!! read more