I've been coming here for years, each time they are friendly and deliver a quality pedicure for the price!

Asked for gel x nails, the owner talked me into gel builder, but unfortunately had no idea how to apply it. After 2 hours, my nails looked horrible by the time she was done. I had to leave, but came back and told them I wanted them redone. So for the next 2 hours a different manicurist took off and applied Gel x nails. Just as terrible read more

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Went for a pedicure and had a good experience. Everyone there was super friendly and kind. I went with the signature pedicure (I don't care for hot stones so with the signature I could choose the stones or paraffin) and was not disappointed. Relaxing atmosphere and a great mini self-pamper after helping my mom move this week read more

Roanoke Nails & Spa - Love this color! - Nail Salons Near Me - Roanoke, Texas

Tom is incredible! He does a fantastic job every time I get a fill and a pedicure! Everyone at the salon are very friendly and they make a point of making you feel at home. read more

My original lady that does my nails seemed to be in a big hurry this evening. It took her about 25 minutes to do my pedi that I upgraded. It was too fast & my ties don't look very good. Then she did my nails quickly and there were two crooked ones and she filed them like coffin's her self. Didn't ask me. She kept looking at her watch obviously she had plans. I told her to stop, she did. I have an appointment in the morning and I cannot go withy nails looking like this. She does my nails the same way every time I don't know why she wanted to do it different this time? So, I have to go back in the morning to get them taken off and redone! They charged me for it all tonight. They shouldn't have charged me until tomorrow after she fixed them! I may go to a different salon? $102.00. read more

The BEST pedicures ever! Thanks to Tony and Angie! Beautiful Salon, very nice people, and terrific pedicures. read more

Roanoke Nails & Spa - Luxury pedicure - Nail Salons Near Me - Roanoke, Texas

Horrible experience today. I have been a long time customer of Kate's. I called Friday to make an appointment for 1pm for Sunday. The owner either didn't hear that I said Sunday or misunderstood. So my tech had someone there already and someone else waiting. The owner was downright nasty and screeched at me and showed me where I was supposedly a no show on Friday. Forget about the customer is always right; she would not even think it was her error. She showed me where she had crossed out my name and huffed off. And my tech was complaining about me no showing to her customer. I had gone there for 3 years steadily. If they treat a loyal, long term customer like that, imagine how they will treat new customers if there is a miscommunication. Too many good nail places to go to instead of Roanoke nails! read more

Oh My God. None of these Asian nail techs are apparently legit . Not only did they give mail fungus to three of my colleagues but , they really caused me much damage. And what's worse, They speak in Vietnamese and gossip poorly about every ethnic ( blacks and Mexican descendants ). I speak over 12 languages and over 10 dialects, so I was fully aware as an American Greek female , who works for the USA government , what these shady incompetent and unlicensed little tools were spewing with one another. Apparently, in the past, they've been found grossly negligent and severely fined for hiring undocumented girls how to do nails and provide a pedicure. But lied and practiced as though each tech was Liscensed. But they weren't. Regardless, they continue to provide disgusting and inept services. I was booked with this individual named," "Linda" who after 3 hours of needing to only fill my nails , delivered the most grotesque , crooked and misshaped set of nails I had ever witnessed. I refused to pay & called my husband, whose not only an attorney but the DA himself , to assess their entire illegitimate operation . Folks beware you are having your nails done with an inexperienced & unlicensed NAIL TECHNICIAN so it's whatever goes there - do , don't be surprised when you find out ," they practice like yes the wild Wild West!" read more

I give them 0 stars. They have terrible customer service. They refused to give me a refund (even after they told me they would). The 2 ladies "in charge" said they didn't know how to give a refund but refused to call the owner to ask him how to process the refund. How does a reputable business leave 2 people in charge who can't even give a refund? Or is it that they just don't want to give the refund? read more

Nina is great lovely person who does not judge beautiful nails will come back soon read more

Roanoke Nails & Spa - French pedicure - Nail Salons Near Me - Roanoke, Texas

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The service was amazing! I felt so welcome and it was very clean. I got a complimentary beverage. Kate was very kind and asked me throughout my service if I was comfortable and if I liked how it was turning out! I brought a picture to go with a different look for my nails. It looks so awesome and it's a new style for me! I would highly recommend coming here and I even got to watch the game! read more

Roanoke Nails & Spa - Manicure-dip with black French tip and art - Nail Salons Near Me - Roanoke, Texas

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I actually visited Roanoke Nails & Spa two years ago when I was in the area for a wedding (I forgot to do my review then, whoops). Anyway, I'm so thankful they accept walk-ins since I needed to have my nails done for the wedding I was attending the following day. The customer service here was amazing. I was greeted upon arriving and asked what service I wanted to be done. They were very friendly and easy to talk to. Compared to California, their prices are pretty reasonable for the service you receive. I nails came out beautiful! I normally have my nails fairly short, so I wanted something a bit different for the wedding. Mission accomplish. My ombre manicure was done just the way I wanted it. Four out of five stars. read more

We came in 1 hour before closing, desperate for a pedicure before a trip. They never acted inconvenienced. They were kind and did a good job. Oh, and they have a full bar which is fun for a girls night. read more

This may have been the best pedicure I have ever gotten. I got the jelly one- well worth it!!! They really pamper you. A drink of your choice is included. Tom really took his time and did a fantastic job!! The hot stone foot rub felt amazing! Place was very clean, lots of locals seem to have great relationships here (I'm from out of town). Glad I dropped in! I walked in and was seated right away. read more

This was a mistake! Had high hopes but the girls that did our nails were horrible. They were rough and not personable and we felt they were talking about us. We paid $47 each for deluxe and I have received better pedicures for $20. Avoid! read more

I like this place they get me in every time for my Pedicure no wait. Great atmosphere, the beverages are great, massage chair amazing. If getting a pedicure, ask for Nikki she is amazing!! read more

I love this place.. they are always quick and the work is good. I got to anyone who's available and everyone has done a good job. I usually do an acrylic fill and gel pedicure, which I love that they will do both at once and save time. I live out of town part time and I'll always wait until I'm back to get my nails done here. read more

Got a pedicure and dip nails today. 'Manager' seemed ok. I told her it was my first time. Didn't seem to care to say welcome or explain their procedures (fill out the form, etc). 'Manager' started the message chair and filled the water. Message feature stopped soon after it started. Struggled to restart it myself, but gave up. Therefore, can't say they were super comfortable chairs. Possibly due to no message and having to lean over to have finger nails done at the same time as pedicure. Pedicure person came over. Never introduced herself. Just started in. Found out later when a regular customer came in and said her name. "Crystal". Got the upgrade with hot stones. Wouldn't recommend these. The stones were barely warm. Overall a very standard pedicure. No real effort put into the pedicure, especially for an upgrade. When I got home, I didn't realize how poorly the nail polish was applied. Uneven and sloppy. I think once Crystal saw her regular, she rushed the rest. Meanwhile, had the manicure at the same time. Did the dip with Vivian. She was pleasant, but had to ask her name too. Dip was good. I did bleed in one of my cuticles, she tried to cover up with dip powder. Disinfected when I got home. I'm hoping it doesn't cause me problems. Don't think it was her fault either. I probably won't be back tho. Too many other nail salons to try in the area. read more

I've gone here for years and always have had a great experience. Very good pedicures and manicures, friendly staff, cold beverages and I've never had to wait. read more

I have never been more disgusted with any business establishment (if you can even call this place that). The man who gave my mother a pedicure should immediately be fired. While he was removing her calluses he shamed my mother: gave dirty looks, shook his head, made a comparison between my feet and hers, and said "oh my god." GET A NEW PROFESSION IF YOU CAN'T BE MAN ENOUGH TO SEE SOME SKIN FALL OFF WHEN YOU'RE LITERALLY REMOVING DEAD SKIN We came in at 12:30pm on July 3rd. I do not know his name. read more

Love love love Jillina! She makes my French dip experience even better. I'm here to stay! read more

Overall a good experience. I'm new to this place but so far so good. Efficient and skilled.

honestly the worst nail solan i've ever been to, i went here just to get my acrylics soaked off and i was in there for over an hour and a half! none of their nail files or buffers or anything were clean or sanitized, the nail techs were leaving other clients in order to help me for a few minutes then going back to their other clients without washing their hands in between. by the time i left i still had layers of acrylic in my nails. TERRIBLE service!! DONT go here!! read more

I got the signature pedicure and it was wonderful. They really took their time and did a great job. Didn't have to wait at all and everything was very sanitary. Also the price was definitely reasonable. read more

I have been going to this salon for a few years and finally had to stop going. They lose their best techs regularly. The last one I went to was very rude, abrasive and downright insulting. I had enough and moved to a place that treats their customers nice and are welcoming and accommodating. Do not ever go to Crystal. She does not treat her customers well at all. She was extremely rude to me, and I had been a customer for awhile. And yes, like one other reviewer said, you always feel that the techs are talking about you in their own language, very rude. They do not seem to care if they lose customers. read more

I was looking for a new place to get my nails done since I just moved here and so I checked them out. What can I say......well EVERYONE is so nice the owner/ manager is wonderful. Tom who did my nails is a magician!! I love my nails, never had a better job done. They even serve beverages from water to soda to wine! Who doesn't love that!! This is my new spot!! Go check it out!! Make an appointment! They get busy and it's easier for the staff to accommodate you!! I was a walk in and asked. Appointments are better. And get the dip for your nails!! It's awesome!! read more

Roanoke Nails & Spa - Nail Salons Near Me - Roanoke, Texas

My grandma and I went and got pedicures and massages! She also got her eyebrows waxed. They did a wonderful job on everything. We had Kate and Lee and they were so kind and patient. We walked out feeling brand new and so relaxed!! read more

This was my second time here, love the spa pedicure itself, but when it comes to polishing your toenails it's horrific. The first visit when I had my toenails polished I thought it was just the pink color I choose. So my second visit, I received the same results. I returned the next morning, and they changed my color for me. I was thankful for that, but I hate to say I will not be returning. Wish I could post a picture of my toes. read more

Meh... I came here twice, the first time was OK. The second time was really disappointing so I won't be back. The only good thing I can think of is they do serve wine, I didn't have any because I was driving but it's nice to have the option. read more

This place is great! I called and this very pleasant lady named Kim answered and I was able to make an appointment with Tom. He was very friendly and professional. He also does incredible work. All of the staff wore masks and there was a tall shield placed in between all clients and employees. I've been looking for a new place for quite a while. Well, I've found it! read more

--- solid NEGATIVE 5 stars. Boo! The customer service was horrible, never have I felt so incredibly mistreated by the owner and staff! They had these slips that you fill out - similar to when you order a sandwich at a grocery store deli just to give you some context. I checked the box "manicure for gel polish" & pedicure. One girl did my pedicure (she was pleasant btw) and one girl did my manicure (the $hit starter, maybe her name was Nina). The manicurist asked me in broken English "gel polish only"? I said "yes", thinking I want a manicure gel polish only = nails cut, cuticles cleaned, gel polish. She proceeded to cut my nails/file and then painted my nails with clear coat gel polish b4 curing it under the UV light. I thought it was odd that she did this before I got my fingers soaked in water to get my cuticles cut and cleaned, I didn't think much of it - maybe this comes after the gel color (visiting from CA and not familiar with how things are done in TX - heck i'm not a nail tech, I wouldn't know what's typical). Fast forward, she was done. I'm like okay, I guess maybe they don't cut cuticles here. The pedicurist (the other girl) noticed that only my nails were painted without having my cuticles cleaned and she asked me didn't you want a "manicure"? Yes, I did but since (apparently) service was completed, I didn't want to make a big deal - at this point I just wanted to pay and be done. However, the pedicurist confronted the manicurist that she did not provide the service that I requested and the owner got involved. He rudely reprimanded me that I "confused" his staff (when it clearly lays out what I wanted on that stupid slip they have you fill out) and the staff came over and scolded me that I had gotten her in trouble! In what universe do you treat a customer in such distasteful manner - I'm so confused, I was in complete shock and disbelief of the level of unprofessionalism from not only the owner but the staff. WOW! WOW! Triple WOW! To the owner and staff: your customer service is beyond unprofessional. I don't know how business is run in Vietnam, but there is no place for that kind of BS here.You are running a business and your customers are your livelihood - behavior like this will deter customer's support & loyalty i.e., money in your pocket! "No Money, No Honey!" Get that straight. Staffs: I understand your Vietnamese, stop gossiping and bad-mouthing your customers. If you got nothing nice to say whether in English or Vietnamese, than STFU. I won't be coming back, especially after the uncomfortable and hostile situation that I was cornered into today. read more

Not a good experience. I wanted a mani and pedi, when the tech was done with the pedi she started working on someone else. Then when someone asked me what I was waiting on, she told me I should have told her I wanted both... I checked both off on the paper she read before starting on the pedi, plus I told the person that greeted me at the door I wanted a mani and pedi. I just paid for the pedi and left. The pedi wasn't even that great. read more

I absolutly love this place!!! Mani, pedi, a eyebrow wax.... sign me up!! I walk out happy every time

100/10 this place is so considerate, nice And they overall did the best job on my nails I will be coming here from now on. read more

Called ahead to let them know i was in rush. Vincent did my polish on my feet and he did a great job! I get acrylic overlay on my big toes and he did them well, which other people can struggle with! read more

Nice spa chairs; relaxing pedicure. Ask for Tracy and the best day is to go on Monday. Walked right in no waiting.

Walked in on a Saturday afternoon, no appointment, and got in quite quickly. That part was nice, but the rest of my experience was awful. I got a white dip manicure and it turned out so thick, bulky, and very uneven. 1. The lady was texting other customers during my appointment. 2. I broke my pinky nail before coming in, and I told her and she glued the tip and cut it too short and had to rip it off. This hurt more than I could've ever imagined and she was way to rough and cut me, and burned me with the filing machine and should've been way neater and smoother. 3. At the end of my appointment she told me that she accidentally glued different size tips for the same nails and that is why they looked uneven and she found it funny and she said keep it a secret. Need to improve customer service, make employees be more careful without making the customers bleed every time they come in. Do not get your nails done here, it may be cheap but it's awful... read more

This is my favorite place to get my nails done. I've gone to every salon in southlake thinking they would be better then other but I was so mistaken. Roanoke nails, nail techs are all amazing I love crystal. The owner is so amazing and accommodating. Everyone that works here are so great and welcoming. Their work is also good every time I come. read more

Roanoke Nails & Spa - Nail Salons Near Me - Roanoke, Texas

Such a great pedicure. The man I had did such great trigger point work I feel amazing. And my feet look great too!!!!

Best place ever!!! Not only do I love my dip nails and pedicures, but their customer service is the best! It was pouring rain when I finished my nails today, and I had left my umbrella in my truck that was parked WAY out in the flooded parking lot. One of the sweet girls that works there took an umbrella from behind the counter and walked me out to my truck. Above and beyond the expected customer service. Love this place!!!! read more