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    Roam-Stress Free Travel

    5.0 (2 reviews)
    Open 9:00 am - 5:00 pm

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    Ma Disney Magic

    Ma Disney Magic

    5.0(2 reviews)
    2.2 km

    I cannot recommend Janice enough! I found her on Instagram while planning our Disney trip, and from…read morethe moment I messaged her, she was incredibly helpful. Whether it was about food recommendations, park strategies, Genie+ tips, or where to find the best parade spots, she always responded right away with the most thoughtful advice. She truly made our Disney experience so much smoother and more magical. Thanks to her, we avoided long lines, discovered great places to eat , and made the most out of every day. Even though she wasn't physically with us, it felt like I had a personal Disney expert in my pocket the whole time. If you're planning a Disney trip, definitely reach out to her--you won't regret it!

    Janice is hands down the best Disney travel agent to work with. From day 1, she worked tirelessly…read moreto give me multiple quotes with various options so that I can compare apples to apples which itinerary best works for our family. I think we stayed up past 11 pm working out the details. And even though my trip is more than 4 months away, Janice still responds immediately to any questions and problems I have regarding my trip. She will even get on the phone with Disney customer service at 7:45 pm on a Saturday to resolve issues. I never once felt like my trip was the last thing on her agenda. She even responded to my inquiries while she was on her own vacation Throughout the days leading up to the trip, she sends valuable tips on what to expect at Disney World. I have benefited from these resources tremendously as it will be my first time visiting the park. My husband also has a disability and she's taking it upon herself to find out what it entails so that she can break it down for us to ensure our trip is truly a hassle free experience. I have worked with 2 other agents before Janice and did not go through making trips with them because it seemed very clear that they just wanted to give me quotes so I can book a trip and be done. But Janice from the start made the whole experience feel like a close friend wanting to help you get the best experience at Disney that works for your family. As I share about my trip with others, I'm sharing with everyone about Janice as their Disney planning expert.

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    Ma Disney Magic
    Ma Disney Magic
    Ma Disney Magic

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    Colesville Travel - Family Time

    Colesville Travel

    2.2(37 reviews)
    6.0 km

    I was introduced to colesville travel by a person that used them for a new york trip. Colesville…read moreoffered a trip to Africa. We were initially charged a rate to pay for the entire trip package. We were told several months later that the charge of the trip increased four hundred dollars, but they would give us a two hundred dollar deal due to africa's transportation expenses. When we arrived in ghana, inquiries were made, and it was indicated that since the trip was paid in u s dollars and not the country's currency, Cedes, there was no need for Colesville travel agency to request additional money from their customer. In addition, other inquiries were made by other travel agencies about the same practice. We were told that once the initial price and down payment have been quoted and made, there is no need for a travel.Agency to request months later, for more money for the trip. There were so many disappointing factors and dealing with Colesville, i.e., incomplete international travel information; itinerary updates when there were changes; impatient when asking questions; lack of concern when there were delays in travel and follow up to know if we were okay at our lodging. The trip was great, but it was due to the host company's in Africa. Their tour guide and driver was great professional and protective.Ensuring that lodging and everything that we did was timely and pleasant. Thanks Colesville for allowing me to learn that there's a better way to travel rather than going through the US' travel agencies, who are the middle man, and bamboozling its customers can be likely. ​

    If I could leave ZERO stars I would. Cindy is the most insensitive travel agent I have ever…read moreexperienced. Initially, all was going well during the planning of my trip until my 80 year old mother and 84 year old father arrived in Athens, Greece. I even thanked her via email for helping me plan the trip on the day they began travel. ....little did I know what was to come. First, their room on the ship had a huge boat on their balcony. Cindy and I specifically discussed a FULL view balcony. Cindy booked whatever she wanted. Be warned when booking hotels through her. She will give you an enormous bill with ZERO breakdown of how much room rates, taxes and fees are. Till this day I don't know if I paid for my room plus other guest or not. She REFUSED to give me an itemized bill showing room rates and when asked she said she doesn't know what the room rates are. The bill she charged me is almost double the rates listed for the room she reserved. At one hotel the room didn't even have a window. She said the room was $400-$600 per night. That is not accurate by hotel management nor every website associated with the hotel. There's more... my parent's flight was scheduled back home to leave Barcelona Spain at 9am. Cindy scheduled their transportation to pick them up at 9am. Thank God we caught that mistake early. Zero apologies from Cindy for the inconvenience. Finally, she booked my SENOR parents on a return trip from Spain to Kennedy airport in NYC and a CONNECTION from LaGuardia to their home in Ft. Lauderdale with a 2.5 hour time in between. Again, the panic when we realized she didn't have their connection flight from the same airport. I called her the day of travel to see if she could help fix this mistake...no response. I never heard a word from her until 3 days later when I wrote her an email to voice my disbelief in her lack of response. Again, not a single apology. Her response was, "they could have just taken a cab to the other airport!!" She INTENTIONALLY booked and expected my 80+ year old parents to land in Kennedy, get all 6 pieces of their luggage, go through customs, find a car service and travel to LGA (during rush hour), check back in, find wheel chair service, check their bags and get to the gate in 2.5 hours. Insane!!! I understand there is human error involved in any aspect of business. It was Cindy's lack of empathy, failure to even apologize and acknowledge her mistakes that was most disheartening. You hire a travel agent so you don't have to manage every detail of your trip. If you go against most of the reviews listed here and use her...TRIPLE check your trip. You can't depend on Cindy to do it for you or care if she screws it all up!

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    Colesville Travel - African Lions

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    Roam-Stress Free Travel - travelagents - Updated May 2026

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