I got sold a Cadillac truck with a bent fra.e.so i left a review n was called back to back to be…read moretalked down to by an employee. Then he called my girlfriend telling her to take it down U can't try n intimidate someone to make them take their review down...TOTALLY UNPROFESSIONAL...U should check the background of the ownership...Brandon was the 1 to call me to inform n e that im a bad driver & how I shouldn't be leaving those reviews. Instead of asking what happened he just jumped all over me . Being aggressive over the phone ...no need for that...UNPROFESSIONAL!!!!

The sales team was excellent. Brandon was very knowledgeable and led us toward the right car in a…read morerespectful manner. We were able to test drive and make sure the car was the right fit. Then, Rich worked out the financial details and put together a warranty plan. The process was smooth and a great experience ending with the purchase of an amazing used car.

I purchased a brand new 2024 Honda Civic hatchback from this location and have had a couple issues…read morewith it since purchase. The first issue was a water leak when it rained. I took it there several times before they were able to discover the issue. The service representative I dealt with was Justin Brown. He absolutely agreed with me that there was a leak and was as determined as I was to find the issue and get it fixed. Turns out it was an issue that all Honda Civic hatchbacks had and Honda came out with a resolution. I had my car back for regular service and did not deal with Justin but another representative and the experience was not the same. I was sorely disappointed and called to speak with the Service Manager about my disappointing experience. The manager said that in the future I could deal directly with Justin Brown. Recently I had an issue with my air conditioning system not blowing really cold air. I called and spoke with Justin about the issue. He arranged an appointment for me to come in when it was convenient for me. Justin had the system checked and it was determined that the ac compressor was the issue. It was a $3,000.00 repair and it was no longer under warranty. Justin told me he would contact Honda about it and see if they would be willing to cover the cost, due to the car being a 2024 model and only having 49k on it. He said "I would expect it to last longer than that." The next day Justin contacted me and said Honda would cover all but $100.00 of the cost. He stated that if they didn't charge me anything, they couldn't give me a warranty. I was pleased with the outcome and Justin's experience and understanding in dealing with this situation. A $100.00 to me for a 3k repair was as though I was paying a deductible on an insurance policy. I also received a 4 year / 48k mile warranty on the new compressor. Unfortunately Justin is only one person and he cannot be everyone's Service Representative, but consider yourself lucky if you do get him as yours. Justin is by far the best employee I have ever dealt with in any department of any car dealership. East Coast Honda is blessed to have him.

This dealership has encouraged me to sell my honda and buy toyota again this time. Second review I…read moream making about poor service and inconsistency here. They really try to add things to repair even when the recent report from them shows there is nothing wrong. When I confront them on this, there is conveniently no real way to figure out which report is correct. At this point, so many issues it seems intentional and I think the BBB needs to look into this dealership. I am selling my car soon and will be going back to Toyota. Also, go online to see potential deals because they will never show you or be aware of them. Tried to charge me 90+$ for an oil change and I said no there is an afternoon special where it's cheaper.

Best day ever! Bryon was the best. He and the team made it…read morehappen. I am leaving today in a great minivan. Thank you Bryon​

They are very dishonest company. They spray paint all of their used cars, shocks, and underbody, so…read moreyou cannot see rust or any cracks or damage. They post pictures of a car's paint when they're wet, so you cannot tell the discoloration of the paint jobs. And that's just from their viewpoint. Now their customer service point definitely should be more of something from New Jersey or New York rather than something from the south. Their customer service was rude, disrespectful, unprofessional, and I would not recommend this place to anyone, whether they were a friend or an enemy. They do not do a 360 inspection. They get them in and they flip them the next day. The salesman thought, because I was a woman, I knew nothing about cars. Well, let me tell you what I can drop and rebuild any Tranny you bring to me. The moment he realized I knew what I was talking about on the car is the moment he got disrespectful. shut the hood and walked away right in the middle. ignored our objections and criticism of the price. thinking that I needed a $6000 vehicle when I was there to actually buy something nice for whatever price. I would avoid this place like it's hell itself.

Waited thirty minutes at parts desk, pressed service button twice, told two people I was not being…read morehelped, all a waste of time. Left and orders parts online. Very bad 1st and last experience with Sparks

Fortunately, I did not allow Sparks to repair car due to price gauging parts, duplicate parts…read moreordered on quote to inflate price, deceptive labor quotes with complete fraud as justification on a 73% inflated total cost. Sparks never attempted a diagnositc and requested all new parts without checking any elctrical as requested. Refused to produce video footage of any diagnostic. I asked for car back then wrote letter to all management of my customer concerns with all documentation verifying concerns only to be told by Patrick Sparks, "We will defend ourselves against any frivolous complaints you decide to make using signed repair orders as well as any recorded calls etc, we may have." Fortunately, no authoization was ever given an my countless voicemail will verify ineptness (1 week holding car and no return of calls by Sparks) The only one that will be filing a complaint will be me!

bought a 2007 mini cooper in march of 2025( still sitting unable to register as of October 27 2025)…read moreseemed like a decent car with a salvage title. turns out it is a Maryland salvage title never transferred to "quality time" from state Farm and then was never transferred to "coastal Carolina cars" from Quality time, so they could not legally transfer it to me. Then they got the VIN wrong on the sales paperwork and I have been waiting weeks for the correct paperwork so I can get a bond title just to get it inspected as required by the state of Georgia.

False advertising , didn't have the car that was posted online. Bad selection, bad marketingread more

Car was coated to perfection! Highly recommend! Will take my wife's car next and have no doubts…read moreit'll be done to perfection!

Our 24 Silverado was hit along the entire passenger side and when it was repainted;. while an…read moreexcellent job by the body shop was done; we were concerned that only half the truck now had ceramic coating remaining. We were recommended to Jay who absolutely did not disappoint. The entire truck looks perfect. Not only is Jay knowledgeable, he is personable and obviously takes pride in his work. Something that caused us great concern was taken care of in total by a really great guy. We would highly recommend Jay and the bonus is he is local and has been in this business for many years. Win win!!

Enjoyed working with Bill and Ryan. They made the process of purchasing my 2018 Lexus IS300 and…read moretrading my Infiniti 25x easy and effortless. I received a fair price for my trade in. Ryan was very friendly and efficient in completing all the paperwork. I love driving my new (to me) Lexus and will recommend Competition Cars to everyone. They have some beautiful cars to choose from.

Great place to purchase a used car. This is a friendly and no pressure used car dealership. They…read moremake is fun to buy a car. Had a small problem and they did the repairs fast and no haggle or questions. They are not only a great place to shop and buy but they do stand behind the cars they sell.