Quick response and flexible timing. Needed flatbed service and all went as planned…read more Recommended

Best towing company I have used, ever!…read more Carlos was very -Responsive to our initial request. -Very good at communicating and updating with Estimated time, requirements, etc. -Very modest, professional, well spoken and genuinely caring. -Very meticulous in securing my vehicle. -Best value for the entire transaction. Hopefully I would not need an emergency tow again, but if I am unfortunately in need of one, Carillos towing is who I am calling, without any doubt.

It's a bad morning when you hit something on the freeway that stops you in your tracks. Armstrong…read moreTowing was dispatched to me through my roadside assistance. Danny "Lima" called me and asked what happened. He suggested I call the highway patrol to take a report. I was so grateful he told me to do that. When he got there, he was kind and professional. He even offered me water. He was so helpful even in suggesting where to take my car. He made a rough morning not so rough.

Lies after lies after lies after lies after lies. Told us to…read morewait 30-35 min for towing. Called after 40 minutes and they told us to wait another 40 minutes. After 40 minutes, they told us to wait for another hour for the towing. What a complete fucking waste of time.

Yelpers... do yourself a favor and call Nathan if you ever need tow services. The service and…read moreattention to detail was superb. I was stuck at Sam's Club Fountain Valley with a dead battery along with other vehicle issues that required a tow instead a jump start. Nathan responded to the Yelp project immediately and was able to be at my location within 15-20 minutes? Maybe? It wasn't long because I barely finished my pizza and he was already there. He hooked my car up, got me to the shop and even gave me a ride home since I lived closed by. Provided a written receipt for insurance reimbursement and overall such a friendly person. Excellent service/value and definitely will use him again.

I've used and meet a few tow truck operators and it can be a hit and miss. But when a company is…read moreowned and operated by with a detailed mindset, you can rest assured that your car will be taken care of. Clean, professional, on time, high quality equipment to do the job is what 1st Responders focuses on. So happy to have met Nathan and he took care of my dad's car with excellent service. We will definitely be supporting them again. Value and quality you cannot find elsewhere. Go with and save yourself a headache.

Needed a late night tow and we were met with a very friendly driver named David. He was very nice…read moreand helpful through the towing process and asked clarifying questions. We had a good experience with him as he expressed professionalism and empathy.

We were helped out by Gilbert tonight after our car broke down. He was so efficient, kind, and…read moreunderstanding. You can tell that he loves his job and is there to truly help out the community. What was a horrible day turned into such a great experience. I never could have imagined such great customer service and smooth experience. It seems like there have been shared love for Gilbert based off of prior yelp reviews. I hope he is recognized for going above and beyond his job. Please share our message to Gilbert! -Anlynette and Thomas

GRIFTERS - These people need oversight. One day it is $700 to get the car out 2 days later it is…read moreover $900 - after they told me it was $40 a day storage. They would not tell me if it was drivable, in case I needed a tow truck of my own. The guy on the phone was about as cold and heartless as any so called Human could be. My family member used my car got a dui and they treated me like i was some kind of bottom feeding dreg of society, when in actuality the guy on the phone was the Dreg of Society. A pathetic excuse for a Business and a Human. I would say avoid at all costs but you may not have a choice. These people are Evil.

My truck broke down on the 405. Called AAA and they showed up. Very professional and friendly…read moredriver! (Forgot the name, probably Josh) Thanks for your helping!

Anytime you need to call tow truck, whatever you're going through is never enjoyable and usually…read moresome what stressful. So we called not having any idea what we would get. Joe showed up within the 30 minutes that he promised. He was very kind and very professional. Ended up making a friend. I would not be reluctant to refer him to any of my friends, or use him again.

Joe is so friendly and reliable. A total life saver when I was in a desperate bind. Thanks, Joe!read more

So easy to work with, and professional. The whole team communicates well and is responsive. Used…read more2x now, and will continue to do so!

Good service with exceptional customer service as well. Thoughtful guy and you can forsure count on…read morehim if you give him a call.