I've been using North Fulton Pest Solutions for more than 8 years, and they've consistently…read moreprovided outstanding service. Their technicians are always friendly, knowledgeable, professional, and respectful of both my family and our home. Communication is excellent. They send convenient SMS reminders, appointment confirmations, check-ins, and follow-ups, so you always know what to expect. On rare occasions when an issue needs additional attention, they're quick to come back for a no-cost retreatment, which shows they truly stand behind their work. Reliable service, great customer care, and a company that genuinely values its customers. I highly recommend North Fulton Pest Solutions to anyone looking for a dependable pest control provider. Five stars!

Prompt, good communication, got rid of my rodents even though it took multiple visits. Fair price…read morefor the amount of time they spent on my service.

This new business in North Georgia is wonderful. We were told that we had a mouse/rat problem in…read moreour cellar on the farm. I called Tim Reed with Jeepers Creepers and he came right out. It seems that a door to the crawl space is damaged and the critters are entering through there. Tim not only put out bait for the rats , but took the time to reinforce the door to keep them out. GREAT, QUICK SERVICE. FAIR PRICING.

I contacted A and A Critters who referred us to their pest division, Matt's, about an insect…read moreproblem. Matt himself responded right away and I was able to quickly get an appointment. We apparently tracked in fleas from outside where many dogs are walked close to our door, because our inside cat of several years suddenly had fleas, never seen before. Despite treating the cat directly with topical and oral meds, we kept finding them, along with what looked like eggs, when using a flea comb. I was horrified and after researching learned we needed to treat the environment. Matt explained the type of products they would use and what to expect, and the tech was great about communicating when on the way about his arrival time . We were still seeing a couple fleas and eggs a few days later and although I know the cycle can take a few weeks to break I was concerned, as some areas had not been treated. I contacted the office and they were responsive and courteous. Matt reached out with some info and they had the tech return to both retreat with another product and treat some new areas. I know that my stress was showing (having to wash every area rug, blanket, throw, pillow, sheet, anything fabric in hot water and dry it on high to kill the eggs and I was doing laundry round the clock) but the office, Matt and the tech remained patient and empathetic and never made me feel like I was a bother. After the second treatment we haven't seen any further evidence of fleas - but if we did, I know the service is guaranteed. Matt's Pest provided prompt, courteous, professional and effective service. I definitely recommend them!

This company is very professional on time and very knowledgeable and experienced. Matt, the owner…read moreensures you that he will get to the root of the problem! His education in this industry coupled with his experience, makes me feel confident that any pest or bug problem I have can be resolved with this company. I had him spray for carpenter bees, and also set some traps for the pesky squirrels that had gotten into my attic. He also sealed out my house a great service to have if you have a lot of squirrels and live in a wooded area. I highly recommend Matt and his company for any pest control problems. You may have!

Chris and Justine could not have been better. Chris was incredibly meticulous in looking for…read moreinsects and identified a critter I had no idea we had along with the things we did know about. He spent long hours making sure the treatments were thoroughly distributed through the foundation as well as around the exterior. When he was finished, I felt like no one else would have paid this much attention and done such a complete job. He treated my home as if it were his own. Excellent communication throughout the process and they have a web portal with descriptions of what was done with photos. This is a service that no one wants to have to call, but Chris and Justine made it easy and provided good value.

The absolute best and complete service i have ever had! Chris and his wife go out of their way to…read moreaccommodate you. I would never use anyone else! Very honest and trustworthy, with excellent service and results!

Ethan was a great help at our home. great communicator and problem solver…read more Had to take a star off because Orkin is very expensive.

Subject: Urgent Request to Cancel Orkin Service and Stop Improper Billing…read more To Whom It May Concern, I am writing to formally request the immediate cancellation of my Orkin service and to dispute the charges that have been repeatedly applied despite my attempts to cancel. For several months, I have tried in good faith to cancel my service through the Franklin, NC Orkin office located at 120 West Palmer St., Franklin, NC 28734 (phone: 828‑687‑3810). Each time I call, no one answers, and the call rolls over to the Anderson, SC office. Every month, I explain that I want to cancel. Each time, I am told that I will still be charged for the current month--even though no service has been provided--and that I must wait until after receiving service and then cancel before the 21st of the month. I have followed these instructions twice, yet my service has still not been canceled. Today, when I attempted again to cancel, I was told that canceling now would result in a $128 charge, but if I receive service, the billing will continue. In other words, I am being told I will be billed whether I receive service or not. This is unacceptable. I am requesting the following: - Immediate cancellation of my Orkin service. - No further billing of any kind. - Removal of charges for services that were never provided. At this point, the continued billing feels like a cancellation fee disguised as monthly service charges, and I do not consent to paying for services I did not receive. Please confirm in writing that my account is canceled and that no additional charges will be applied. Thank you for your prompt attention to this matter.

Not responsible or reliable. During the week they messaged me saying they were coming Saturday…read moreNovember 5th. I called out of work so they could come service my house and at 8am they send me a message saying they rescheduled me for Thursday November 10th. No phone call was made to me to apologize or make me aware of this change. Now I have missed a days worth of work and my house was not serviced. I have been trying to get in touch with them for the past hour and no one is picking up the phone. I have left a message and I have yet to receive a call back.

Terry is the best! He's thorough an we are so pleased he got rid of our unwanted guests so quickly!read more

We had an ant problem.. showed up on time, did the work, problem gone. Highly recommendread more

From the owner: For all your pest control needs in Western North Carolinaread more

Trying to get someone to come service my home, calling for over a week. Nobody picks up. House is…read morecovered by them.

They came highly recommended but I have been calling them for days and no one answers and there is…read moreno voice mail :-(