I would never recommend this company to anyone. My first experience with Verminators was positive, I moved into a new house that had a prior squirrel problem in the attic. Katy and Kevin came out, had very positive attitudes and talked a good game. I paid $800 for them to take out the soiled insulation, refresh the area and put down new material. About a year later I had another squirrel problem after a woodpecker made two holes in my wood siding and squirrels moved into my back porch overhang and took over a hole on the side of my chimney. After getting estimates from other companies I went with Verminators again because of the first experience and the warranty they offered. This time the bill was $1295. Kevin and Katy came out, performed a whole house exclusion, installed exit tunnels for the squirrels and installed woodpecker deterrent mobiles. They said the tunnels should stay up for about 2 weeks so the squirrels had a chance to vacate the area they were inhabiting. It is now almost a full year later and the exit tunnels are STILL up on my house. They NEVER returned to take them down. I've called and texted many times, first I was told they were on vacation and would contact me when they were back in town, I never heard anything. Then I was told via text that the service was only complete once the squirrels were completely out of the hole but how would they know if they never came back to check/complete their work!???! On top of that I now have another hole that a woodpecker caused and the warranty Verminators offered is worth nothing because I can't even get a call back. Now I have to start from 0, get estimates and spend even more money. My advice to anyone considering this company is to PROCEED WITH CAUTUON. I guess it depends on the mood Kevin and Katy are in on any given day that determines your result...for me, I will NEVER use them again and will never suggest them to anyone. read more