Arrived when they were closing but they have decided to go above and beyond replacing two tiresread more

I came in with the intent to only replace one tire but with further inspection was recommended to…read morehave all 4 tires replaced on my 4 runner due to the inside of the 3 tires I was not planned on replacing going bald. I was baffled to be informed of this especially since we just had our car serviced 9 days ago at Titus Will Toyota for a full service, I informed them of my concerns about the car driving and if they recommend I replace all 4 tires or just the one with the spare; long story short Titus will said only the one tire not 4. 9 days later, I come to discount to get the one tire done just to be told it is highly recommended to change all 4 due to the baldness of the tires. At first, I'm not going to lie, I always feel like coming into repair places they're always trying to get the most of my money, so I heavily questioned Casey on his reasoning on why I needed to replace the tires and to my surprise, he was able to show me proof and had me get down on the tire level like he did so he could show me in person instead of just photo of how the tires look on the inside. The inside was getting near bald despite the rest of the tires looking fine so I'm glad he thoroughly had assessed my tire because this could've been very bad if those tires were to give out or fail while I'm driving, let alone breaking with my toddler in the car. Casey was able to get me a better deal on replacing all 4 of my tires and still ensured the tires I got were to the highest standards I need for everyday use. Overall very thankful and happy with my service here. Also side note: I believe his name is Kohl or Kolby(?) anyhow, a customer had come into the discount tire and kind of wasn't being the nicest with him, but despite that he remained calm and tried to explain everything to her. She still was pretty upset and told him that she didn't like the way he was talking to her (he never changed his tone, honestly if anything this dude was killing it with kindness) and even at the end when she was like "no I want you to look at my vehicle" he still said "okay, just please drop of your keys and we will take a look. Thank you". I commend his professional a lot.

We made an appointment through USAA & the BFGoodrich website on Thursday for Tuesday. When Tuesday…read morearrived, we hadn't heard anything so we called them at 145PM (appointment was supposed to be at 330pm) to ask if they were tracking our appointment. Joey said that the scheduler had been down since Monday and they had no record of our appointment. We made the appointment last week on Thursday so no idea why that would matter. He said bring the car in and they would do their best to get to it. We showed up at 330pm, Joey was out. We talked to the guy at the counter, he said we could bring it back Thursday or Friday to get it done. We told him Joey said to bring it in today. He called Joey, who told him that he called us at 1115am and left a voicemail (we never got a call or voicemail) and said it wouldn't be today. Nobody knew we had an appointment until we called them at 145pm, so no idea where that even came from. After some back and forth, we were told to come back Friday morning at 9am to get it done. We wanted to just take the tires and go somewhere else, but everything had already been paid for online so we agreed. Showed up at 9am, dropped the car off for the tires to be put on and got the call to come back a couple hours later. We noticed that the words "INSIDE" were on the outside of 3 of the 4 tires, and asked the tech if that was supposed to be like that, since these were asymmetrical tires with different tread patterns on the inner & outer edges. He said it was fine, and the inside/outside words didn't matter. We also pointed out that they had put both 255 tires on one side of the car, and both 235 tires on the other side. They were supposed to be 235s in the front and 255s in the back. He took the car back in and swapped the tires to the correct position and we left. When we took the car on the highway, we felt some vibration. Suspecting the tires were either mounted/balanced incorrectly, or the inside/outside words mattered (like we brought up to the tech), we had the VW dealership take a look at our service appointment a week later. They told us flat out it was wrong and we should take it back for them to fix. We were already done with this shop at this point, so we just paid for VW to remove the tires from the rims and flip them so the orientation words were displayed correctly and rebalance them. Vibration gone, ride is way smoother.

Multiple customer sitting out front, who all had scheduled appointments. Doors locked, no…read moreinformation on the door, or on the website, indicating why. A lot of time and money wasted.

Went in to get a leaky tire fixed and they patched it quickly while I walked down to Electric…read moreCoffee. I got back and they didn't charge me. Everyone was friendly and there to help from the first call to drop off and pickup. I'll be back when I need new tires.

We were able to easily order the tires we needed for our fifth-wheel. We had to bring the old…read moretires in two at a time to get the new tires put on our wheels because our mechanic couldn't safely remove all four at once. After some initial confusion, they agreed to stay late on Saturday in order to give us time to bring the second set of tires in. They apologized for the initial confusion. Surprisingly, they did not even ask for payment until we were getting the second set of tires.

TL/DR: Curtis and his team are awesome…read more My 44' RV blew a wheel bearing and grenaded the tire, hub, and rim a couple miles from this location. I limped it in 30 minutes prior to closing and Liam came out right away to find out what I needed. After overcoming his shock at the sheer amount of damage he was facing, he went and got the resident expert, Curtis. And expert he was, as he assessed the damage, discussed options and even checked the opposite end of the axle to see if it would make it back to the RV shop. He then told me I could park it under the overhang and either stay in it or leave it overnight. As I was unhooking he researched tires for me and found me a great price on a great set of tires. He gave me his card and the weekend manager, Nick's card and said the tires will be here tomorrow, call us and let us know when you need them installed. The entire time, the shop is prepping to close. I noticed that he had a very young crew working and he treated them like a fatherly coach, answering questions on the radio and coordinating coverage in the shop while he dealt with me in the other building. Being new to the PNW, I've never dealt with Les Schwab before, but Curtis' calm, expert demeanor and absolute professionalism made me an instant fan. Give this man a raise!

Very seamless experience , Brought my car in to have two new rear tires mounted and balanced , and…read moreI had a few special extra requests . I have nice amg wheels and I can tell they were treated with care, no scuffs or scratches , and everything was done perfectly as I asked , wheel lock key back in cup holder , air set to factory spec perfect , special valve caps back in place, etc , nothing forgotten , everything was done perfect. Great service and attention to detail here , thank you guys! Good turn around time for not having an appointment The pricing is fine for quality work

Absolutely the best! Very honest and service is fast and super quality. While other shops were just…read moretrying to sell me tires they fixed my tire in 5 mins! I'm really happy that I stoped by. Thank you for being the awesome people you are!

Fast, friendly and affordable with lots of inventory. Will be back with my other trucks/carsread more

Great guys, came out and helped a veteran with a bum tire. They charged ~$30. I will use them for…read moreall vehicle related maintenance, etc. Thank you Gentleman!! JP

I've bought tires from S&S for well over 3 decades now. Very solid people. Always professional and…read morepolite. Their prices are always competitive and will usually have what you're looking for in stock. And if they don't have the tire in stock, they can usually get them in very quickly.

Chris is by far the most friendly, honest, and skilled mechanic in the area. I was referred to him…read morethrough a friend and I have no need to take my car anywhere else. On our 2006 Subaru, was estimated a 1100.00 dollar repair and drove away paying under $600. Fantastic experience.

Very honest people car was making a noise on Sunday drive into Firestone being it was the only shop…read moreopen they came back at me all these things you need fixed the main thing was to replace both my front axles for 703 using autozone parts that cost 65 Firestone wanted 157 so I called up advanced auto and tire Chris looked at it and said your axles are fine all you need to replace it your right rear hub wheel bearing will be going to them soon

Mark was fabulous! This place is honest and respectful. They explained things in words I could…read moreunderstand and I never felt like they were trying to take advantage of me. I've had a lot of bad experiences with repair shops and I think I've finally found a good one! Thank you for your help this weekend! I greatly appreciate it.

They were quick to reply & with a quote, very friendly, & amazing service. The cost for repair was…read morefair & fast. I will be going g back.

My GF was out of town and I was using her car (cause it's way nicer than mine). She had a slow leak…read moreon one of her tires and when I looked at them they were definitely due. Tired of putting air in every day, I decided to get her a set of tires. Being that it's close to Xmas, I thought "maybe I'll just find her a serviceable set of used tires to get through the winter". I looked online at new and used tires. Stumbled across this shop which isn't too far from my house and had great reviews. I've had good experiences with chain tire shops but I like to keep my money local of possible; absolute plus that it's not just family owned but Latino owned. Went in and they didn't have anything in stock for the car. He warned me that anything in that size was gonna be new tires. The owner immediately got on the computer to look for tires. Ended up with a great brand new set within the price range I asked him to find (tiny bit over but that's fine) I paid in advance. Got a text the next day that the tires were in earlier than expected which was great cause I had to pick up my GF and her mom from the airport. Went to the shop and was in and out in about 30 minutes. The BEST part about this shop is Romeo. He looks like he is likely a pug/chihuahua. I asked and he is about 9 years old. He is absolutely a sweet little guy and kept me company both times I was there. He chilled with me the entire time. I will definitely come back in the future. Gotta love these little home town gems...and I'll get to hang with Romeo again.

After calling around to get all my tires swapped out, this place had the best prices. I came in and…read morethey got to me right away and were done less in less than 30 minutes. They were friendly and nice, but not too talkative, which I really appreciated because I just worked a 12 hr shift and just wanted to get home. The ambience was good, a little dog named Romeo kept me company while I waited. I'll be going back and recommended the place to my friends.

So I'm sitting on the side of the freeway again with one of his tires that blew out. If you think…read moreyou're going to save money or get a good value, you will not the quality is horrible. It will cost you more money in the long run. +++ research his tires they come from Walmart+++

No matter where you are located, this is The Place to go for rims and tires!…read more The service is excellent, Garland and his staff, are Super professional, super friendly, super punctual, and very very efficient! And the price, compared to the value received! Well worth my drive from Kirkland to Puyallup! There are So many options to choose from, and everything is Top Quality! If you own a dealership, or you just need a few tires or rims on your vehicle. This is the place to go!!