Been going to Grady's for years now since my mechanic husband passed away. They are honest and do a…read moregreat job and are very caring to all of their customers. Out of fear of being without my husband I took out a auto repair insurance plan and it forced me to go elsewhere for a while and even with that insurance I wound up overspending on my repairs without getting the benefit of the great work that Grady's does. You really won't be disappointed.

This was my first visit and came for an oil change. They're over priced and take two hours to…read morechange your oil. No inspection report. Will add "fees" to your bill.

Shop completely destroyed my powder coat on my wheels with their outdated machines then tried to…read moreblame me for curb rash. Any smart person knows the difference from chipped paint and curb rash. It's just them not wanting to take accountability for their mess up. Also had to complain because they didn't roadforce balance my tires like they should. Manager had to make them redo it again. Very poor customer service and lack of proper care for customer property . Will never visit a discount tire again for anything after this nonsense.

Buyer Beware! Never had I ever experienced a place that couldn't set the camber right on tires…read morewhich completely wore out within 6 months. Paid for an alignment but they couldn't align them. They gave me a print out of how off the camber was which just shows they don't know what they're doing. Took it to the dealership and we had a good laugh. I wasn't happy about having to replace tires again but at least my family and I are now SAFE on the road!

5/17/24 picked up my daughters Jeep…read more Can't say enough good things about Harold and his team here at Auburn Tire Service. Great communication and very knowledgeable of what needed to be done. Honest and professional. Thank you for getting my daughter back on the road!

Auburn Tire helped me with patching my tire and then when that didn't fix the leak (because a cut…read moreon the side of the tire), they replaced my tire in less than an hour! But, after they replaced my tire they told me I should also replace all my break pads and my rotors... not a cheap fix. I decided to wait and ended up taking it to a place in Phenix City near where I work instead. He told me my rotors are COMPLETELY FINE and do NOT need to be replaced. He told me all I needed was new break pads on the front and an oil change... which cost less than half of what Auburn Tire had tried to charge me. Suggest getting a second opinion after looking into Auburn Tire.

I had a nail in one of my 4 tires that were less than 6 months old (80,000 mile tires). I was told…read morethe tire was irreparable. So that at least two tires matched decided to replace two. My tire pressure light never turned off. I told the owner before I left and he told me to give it a day or two and it will turn off. It never turned off. I was not able to return within the same week due to Thanksgiving so I'm back now- only to be told that the two remaining original tires both had Nails in them and were irreparable. DO NOT COME HERE!!! I HAVE BEEN RIPPED OFF AND SCAMMED! As I stand here now, there are TWO pissed-off customers that have experienced similar stories as mine. am going to dispute the charges with my credit card company for the remaining two tires. UPDATE: 2 of my 4 tire sensors were broken by these guys according to the mechanic at the Toyota dealership.

Customer service is AMAZING! Got 3 tires replaced at a great price. I was coming from out of town…read moreand they made it super convenient for me. I definitely recommend them!!!

I came here after going to pepboys to get a noise in my car checked out. I just wanted to confirm…read morewhat Pepboys told me about my air compressor needing to be replaced. They lifted my car and brought me into the workshop and showed me and explained that the air compressor was find and what the problem most likely was. I don't know anything about cars and I was glad they tried to explain everything and help me understand. They also filled up my coolant and send me on my way free of charge after spending time helping me. 10/10 dentists would recommend.

I sat for over 15 min in my car in the hot sun with zero acknowledgement. Wile cars were being…read moreushered in and oil changes finished in the 2 Other bays. I understand the car in front of me took longer than usual... but they should have at LEAST acknowledged I was there.

After Wesley gave my 2000 Toyota Echo an alignment, I feel like I have a new car. The handling is…read moresuperb and the tendency to drift to the right is gone. It is much more fun to drive and the tires should last longer.

Screw in my tire that concerned me. They checked it all out for me and found it was only in the…read moretread not the tire itself. Checked all four tires and put air where needed. All this great service and they said there was no charge. It made my not-so-good week so much better. Thanks from this grey haired lady.

Call Rod earlier today and he came through with no problem, he fixed my truck in no time. Would…read moregive him more than 5 stars if I could.

On December 15th I fell and broke my hip. Since I lived alone my car just sat there until this week…read moreFebruary 24th. I knew the battery would be a problem. I called Rob and he came out this afternoon and worked on my car. It's a Kia Forte and at the least little thing the alarm goes off. It did but Rob quickly got it off. He installed a new battery and went to get something to go in the gas tank because I had a full tank of gas that had just been sitting there. I was very impress with his work and how polite he was. Try him when you cannot get your car to have it serviced. His prices were very reasonable for all the time he spend getting the problem solved. Thank You Rod!!

This store is run the way a tire store should be run! I won a gift certificate for a free oil…read morechange. They did a great job. were friendly quick and efficient. They just got a new customer! Thank you!

Great service & value. Folks were so friendly and nice. Had a blow out tire on 85S and they took…read morecare of me fairly quickly.