Wanted to say how much I appreciated the professionalism and concern Herman exhibited when he…read morepicked up my car after an accident. He understood how important the car was to me and made sure we discussed where I wanted it delivered. He was prompt, quick, thorough, and helped make sure my trunk lid was secure. He also sent photos of the car and late night drop off envelope after it was delivered. I just appreciate the peace of mind that comes with good service, especially after a stressful insurance claims process.

Scott was great towing my SUV. He was very knowledgeable with the mechanics in the area as well…read more Highly recommended!!

Greg was amazing. I wasn't very close by, but he was willing to come help with a tire that had…read morebeen flattened by a nail. Quickly fixed it right in the driveway, and at a price that was beyond reasonable. Highly recommending this guy! Thanks again, Greg!

Service was professional and fast…read more I needed a flat tire repaired on my Honda Accord and called Speedy, which went to voicemail. Greg (the owner) called me back right away, took a few details, and was on his way. He arrived about 20 minutes later, quickly found the puncture, repaired the tire, and provided a receipt. From my initial call to completion, the entire process took about 45 minutes. I was very pleased. Compared to the hassle of using a spare and then going to a tire shop, waiting, and paying for the fix (btw, their prices have gone up) this was zero stress, quick, and very convenient. I was back on the road in no time.

I was on my way to Disney with the family and my tire blew out. I called L.i Roadside Care who I…read moreused almost a year or so now, to see if they knew anyone in the area. Luis actually was in in the area and was able to take care of my issue. On top of that the last tire shop I went to, kept my lug nut key so I didn't have it to take off the rim. Luis had all the right tools to get me back up and running.

Luis was so nice and got my car back to me very quickly. I cannot recommend them enough!!read more

I have been down and out looking for a rim for my car and couldn't find this specific type that I…read moreneeded. I wanted my car back that day and this company MADE SURE OF IT. Not only did they take care of the problem that I originally needed. They helped me see that another one of my tires was in need of a repair too. The technician I had came all the way from downtown Orlando and back just to help me get my car back on the road. Shout out to them. It was a little pricy but this is one of the companies where the value of the service and work match the price and I would pay over again if I had to.

A very disappointing consumer experience. The service did not actually solve my problem and instead…read moreput me under pressure to spend more money. My car got a flat tire on the road, so I found this roadside tire service online and arranged for a technician to come out and help me. When the technician arrived, he removed the tire and inspected it. Because the puncture was somewhat large, he initially used a basic plug-strip repair method. However, the tire continued to lose air afterward, so the problem was clearly not resolved. The technician then repeatedly told me that the puncture was too large to repair and strongly recommended that I replace the tire with a new one, which would have required me to pay significantly more money. I have some knowledge of cars and tires, and based on the location and condition of the damage, I believed the tire could still be properly repaired. Therefore, I declined to replace the tire. In the end, at my request, the technician only temporarily filled the tire with air so that I could drive somewhere else to have it checked. I then took the vehicle to another professional tire shop. They inspected the tire and repaired it using a single mushroom plug. After the repair, the tire held air properly and did not continue leaking. This left me with a very simple question: If another tire shop was able to properly repair the tire, why couldn't this company provide the same solution instead of repeatedly telling me that I needed to buy a new tire? What made the experience even more frustrating was my communication with their customer service afterward. I requested a refund because the service I paid for did not actually resolve the problem. Their response was essentially that they had already provided a service and therefore I was responsible for the full charge. But my point was very clear: Yes, someone came out and performed a service--but did that service actually fix my tire? No. The tire was still leaking afterward, and I ultimately had to pay another shop to properly resolve the problem. The customer service representative kept repeating that they had "provided the service," but that does not address the actual issue. Providing a service and successfully resolving the customer's problem are not necessarily the same thing. I also told them that I understand there are labor costs involved with sending someone out, and I was willing to pay a reasonable portion of the labor cost. I was not asking them to provide the service for free. However, they refused and insisted that I pay the entire amount. Instead of taking responsibility for the fact that the original repair did not work, the conversation became a frustrating cycle of excuses and responsibility being pushed back onto the customer. If a roadside repair service cannot properly repair a tire, I understand that there may be situations where a replacement is genuinely necessary. But in my case, another tire shop was able to repair the exact same tire successfully with a mushroom plug, without replacing it. For me, this was an extremely disappointing experience from start to finish. The initial repair did not solve the problem, I was repeatedly encouraged to spend more money on a replacement tire, and the customer service team refused to offer any reasonable resolution afterward. I have saved screenshots of my entire conversation with their customer service and will be sharing them along with this review so that people can see the interaction for themselves and make their own judgment. If you are dealing with a tire emergency on the road, I strongly recommend doing your research before choosing a roadside tire service. Make sure you understand what repair options they actually provide and what happens if their repair does not solve the problem. In my experience, this service did not solve my problem. I ultimately had to find another tire shop and pay again to get the issue properly resolved. That is why I am leaving this review.

I'd recommend this company. We needed a jumpstart on our car battery. The technician, Eddy,…read morearrived within the scheduled time frame and was very professional. Would use them again.

Pulled in the drive way last night and the low tire light came on, within hours it was beyond low…read more Thank God I was home safely , though upset my plans had to be cancelled . Went on and called my insurance for roadside assistance . Brittney called within 40 minutes to say she was 10 minutes away. Great personality, and YES a girl is doing the service (Go Girl Power!) . She is a mobile locksmith, jump starts, does tire changes, and can deliver fuel. She also does towing, but today was in a van (nice - clean - new one ) . Young girl, professional . Keep up the good work Brittney! Not looking forward to another flat, but if I have one - I will keep you in mind !

The service was great. They came as promised and had not problem taking my car to the mechanic I…read morewould recommend. I will use their services again. Prices are fair.

After 2 other companies left me hanging for hours, Monster showed up within 20 mins of when my…read moreroadside assistance contacted them. They were also the only company who reached out to me and told me what was going on and when they would arrive. Owner showed up exactly when he said he would, was fast, efficient, and personable. I hope not to need any towing in the future, but if I do I will use them again. Very thankful for Monster coming through when other companies didn't come close.

I had an amazing experience today with Derrick and his company…read more arrived quickly, professional and friendly. made a stressful situation so much easier. I really appreciated how carefully he handled my car and how he explained everything along the way. Highly recommend Derrick and his company if you ever need help.

I can not say enough about Derrick. While on vacation with the family we lost the keys to our…read moreRental car. After searching the entire Airbnb we concluded that they must be locked inside the car. AVIS was no help. Said they would tow the car back and charge me for it. Took and chance and called D1- Roadside Assistance, Derrick returned my call quickly and came out with in 15 mins. He expertly opened the doors to our Minivan where we found the keys. He price was incredibly far. I would recommend him to anyone in the Orlando area needing help.

This mechanic is honest and does a great job. I was a mechanic for twenty years and know a good…read moremechanic when I see one. He is very fast and had my car's A/C repaired and working in under one hour on my BMW, something the dealer couldn't even do. Highly recommended.

This place is amazing!!!! I had been looking for a mechanic to do an inspection and nobody wanted…read moreto do it. Its very easy however I had been going door to door and no mechanic wanted to spend the time on it. While I am away in Las Vegas I want to use Turo to rent my car out and a simple inspection checklist had to be filled out for it by a mechanic. I walked in and was welcomed by very friendly staff and helped on the spot!!! Just the best customer service!! Highly recommend this place!!

Great service! Dispatcher was really sweet…read more Driver showed up sooner than expected which was amazing!! Price was also affordable. I will definitely call Orlando Towing Specialist in the future if I breakdown again. They really made this stressful situation easier to deal with. THANK YOU AGAIN!!!

Horrible company! Scam artist! Don't call will try and trick you into going 150 to tow even if you…read morecancel service scam artist again do not call! JOSE is the same one replying to these messages as the owner is the one providing horrible service!

Thank you Benjamin! Great communication…read more Super fast service Made me feel completely safe and taken care of!!! I will keep your number and always recommend you

I used B-Safe over a month ago to get my battery replaced. A month later my car wouldn't start. The…read moreguy came back and put it on some mini monitor on it and said battery is fully charged it's your SUV. Lol he went on to say I have to start my car every other day in order for it to start. I looked at him and said I'm from the north, and had cars sir for over a week and started right up, what are you talking about. I called my mechanic and he went on to stand behind the story. Anyway my mechanic had it towed to his shop, placed it on the proper monitor and the battery he sole me was Dead!! He said ok go to O'Reillys where I purchased the battery with the receipt I sent you and they'll give you your money back. That didn't work, O'Reillys needs his purchase receipt for the battery, not the installation receipt. Needless to say he stop replying to me when I explained that to him. I'm $160 less. Bottom line push your car before you have to call this Road Side Assistance service. You'd be better off!