They are a horrible company, deceiving and sneaky snakes! I would give them zero STARS but
I can't.
I went to get my eyebrows done back in December 2015. There was another individual getting her eyebrows done, so I waited patiently. After she finished with the other customer, it was my turn. Once she was done, she wanted to fill them in with her makeup. Besides not cleaning the brush and using the same brush with the previous customer, I said no.
She went on by saying that they had an offer in which I could purchase their eyebrow kit for $29.99 and get the threading for free. She showed me the one on display, which was my eyebrow color and decided to buy it. I bought this with CASH! Paid...as I was walked away, I opened it and found it was a darker color and it was WET/Slimy!!! I went back to switch it to the color she had shown me, but they didn't have it. I told her I wanted a refund and to just charge me for the threading.
This is where it all started!!! She called her manager, he said they could not return my CASH back but needed my debit or credit card to give me my MONEY BACK!! Really?? All I had was my credit card, so I gave it to them thinking they would credit/return my money (I know, my mistake but I wanted my money).
They NEVER return my money, I've called them and they haven't return my call. Months pass and I still haven't received my money, but now December 2016 they charged my CREDIT CARD again without my CONSENT! They thought they would be sneaky!!! For those paying with credit cards/debit, watch your statements because you might get another charge in the future without your consent!!! read more