Basements love us waterproofed our basement. They were professional and courteous. Haven't had…read morewater since they did the work. I would recommend them.

Poor customer service from technician and office staff…read more Technician came to my home and seems drunk and beligerent. My husband was in the yard with him and he insisted I be there too. I came out onto our porch and I could see and hear him fine. He was very rude and said that I needed to stand next to him and listen. I then explained that I have a large dog that would not react well to that. He started to argue with me to the point that I had to kick him off my property. When I called to complain the office rep named Shannon would not let me speak before she started to argue with me also. Final comment here...this company needs some strong customer service training.

This company is a complete hoax. I was selling my house and during the inspection an "organic…read moregrowth" was described on one of the pieces of wood in my crawl space. I called "basements love us" and they insisted on an air test for $350 I went ahead with the air test with a specialist of theirs named Tom. He came out seemed very nice and took the "air test". 2 days later when the "results" came back I called him for him to help me understand the "Air test". It was a Friday at 5 and he was clearly in a TD bank drive thru and he said he thought through seeing the report I had $7500 dollars worth of mold in my basement that would need to be completely remediated but we could talk specific numbers when he wasn't driving. I was sick, how could I have that much mold. He said he could come back on Saturday to sign me up for the program. I spent the night up praying it was just a mistake. It was a few specs of mold on one beam downstairs. Saturday morning before Tom arrived I had another company give me a quote. They went down in the crawl space and couldn't believe how clean and dry it was. Although they did see a "spot" they said that on a scale of 1-10 this was a .5 and it would be about $600 to clean. No air test required. Tom then arrived from Basements Love Us and I asked him again how much it would cost, after all he just threw the number out in a bank drive thru. I thought he'd have more of specific break down. He said $7500 even and asked me to pay on the spot. Something just wasn't right. I told him I didn't have that money and he asked me how much money I had in my account. Like what?!?!?! He then proceeded to give me a 20 minute lecture on how my realtors are taking my money and how I could do financing with them weeks before I was buying another house. Then when I continued to decline, they called me FOR WEEKS harassing me. I had mold, but absolutely nothing near $7500. I am so glad I didn't pay it but I hope this is warning to other people to not go with this company. The specialists are just sales people, the air test is fake and the quote they give you they just pull out of thin air. And in these other reviews it looks like half the time they don't even do the job. Stay away!

From the owner: We specialize in Mold Remediation, Mold Testing, Crawlspace Encapsulation, Water Damage…read moreRestoration, Insulation, and Duct Cleaning.

We've been working with Ian for quite a while. He and his company always treat customers right and…read moreprioritizes the customers needs over all else Mike Geberth

Ian graciously offered to reimburse me for a couple items that apparently were swept up in the…read moreremediation. The ground floor of the townhouse that incurred the backup is small (400sf) so there was not much space to move the contents out of the way. Ian also explained the insurance limitations for a level 3 backup when the homeowner insurance as written neglects to reference the HOA master policy. Overall EC Restoration works better with homeowners than the big national water remediators, which is why our adjuster uses this business. We are lucky to have them for this (hopefully) once in a lifetime event.

Very knowledgeable pest control and wood framing repair company. Please ask for Ed for you…read moreinspection. Very knowledgeable on methods and on possible corrective action. Better than the mainstream companies and very reliable. Highly recommended.

From the owner: With over 40 years experience, AB-Con Construction exists to fully protect our customer's Real…read moreEstate investments & can handle even the most complex structural damage repairs. Our team of experienced trades' people can assess damage due to wood destroying insects, and perform the repairs in a timely, cost efficient manner. We remove and replace all damages caused by wood destroying insects and we specialize in hard to solve structural damage repair problems including: Sill plates, Box plates, Rim Joists,Framing, Wall Studs, Trim and Molding, Drywall, Main Beams/Girders and any type of Structural Construction Framing. Our workmanship meets all HUD Standards and Requirements of Structural Repairs and Building Codes. We are fully Licensed (NJ Contractor Lic#13VH03156200, Certified Renovator) & Insured.

My property recently experienced smoke damages and with the help of Ryan Restoration LLC and his…read moreteam, the property is now odor free. I would recommend them 100% to get rid of any unwanted odors. Their staffs is very nice and they really take their time answerings all my questions/concerns.

Hired Ryan Restoration for smoke damage after a fire and they were wonderful to work with. Everyone…read morewas so professional, friendly and extremely responsive throughout the whole process. I highly recommend this company.

I am writing to highly recommend the services of RMR(Reconstruction Mold Remediation). We recently…read morehired them(Wayne) to handle a significant mold remediation project at my home. His team demonstrated exceptional technical knowledge. They identified the source and gave us a detailed remediation plan with an excellent price. Throughout the process, they maintained strict containment protocols and used advanced HEPA filtration to ensure our safety. The project was completed on time. I have no reservations about recommending RMR. They are professional, thorough, and highly effective.

Wayne and his team are very knowledgeable in the mold remediation process and reasonable price. I…read moream very satisfied and strongly recommend his services

Do not conduct buisness with them. They overcharge for anything and everything and for things they…read moredidn't even do.

We had water damage in our basement due to a old hot water heater. They sent someone out right away…read moreand began working immediately. The Gentleman (Kevin) that came out was professional and FAST. They were very thorough finding all the damage done and took the time to show me and explain the damage. From the demo to the repairs, I have been nothing but impressed with the level of service provided. I would highly recommend these guys to anyone!

Great service when needed! My basement is now bone dry after my water meter sprung a major leak. I…read morewould highly recommend Doctor Fix-it to anyone.

The project was mold removal and master bathroom rebuild where we went through homeowners'…read moreinsurance. Project started on 11/8/24 and finished on 1/15/25. The project was originally supposed to be completed on 12/19/24 as communicated by the Dr. Fix-It team but the timeframe kept getting pushed back due to miscellaneous issues including but not limited to, scheduling, broken parts, wrong parts being ordered, work just generally taking longer than anticipated. The contractors consistently put in about 6 hours days (arrived around 9am and would leave by 4pm and take a lunch at 12pm). We went with Dr. Fix-It because of their positive reviews and they were responsive to our initial call. Unfortunately, with our home project, we had quite a few unexpected issues arise. One frustration I had with this team was their inability to set expectations properly. It was evident the project would not be completed by 12/19 but we had to call daily for updates where they would continue to tell us it would be finished by xx day and when xx day arrived, they'd say they need another xx hours to complete the job for xx reason. This was the cycle and it was frustrating. We worked with quite a few contractors for this project - Kevin did the mold removal and he was 10/10 great. He was professional, communicative, and kind. He also helped quite a bit when it came to working with the adjuster. It was a stressful time for us as this issue occurred spontaneously but Kevin really made us feel like he would take care of us, and he did. We did not really work well with Keith and his style of communicating. He is pretty reactive and gets frustrated easily. He does a lot of the behind the scenes work, so luckily you wouldn't have to communicate with him regularly. There was one instance where he was yelling over the phone when prompted for an updated timeframe. The contractors who did the rebuild of our bathroom did good work but they need a lot of direction and made mistakes they had to fix along the way. We felt that Keith should have allocated more resources to our project at times especially because we were weeks off target. For such a large project, and having one contractor on-site for ~6 hours a day, the progress was often disappointing. They gave us two contractors a day once the project was already severely over-due. Due to project delays, they had to lay the new carpet prior to finishing the rebuild of the bathroom. About halfway through, our project was assigned a Project Manager, Kim. No complaints about her, she did her job well and we were happy to be communicating with her over Keith. The project was taking so long that I touched up their paint job in the master, and painted most of the bathroom myself. We also had to do all of the cleaning. For example, they were cutting tile etc in the master bedroom and we cleaned every inch of that room ourselves. They ordered the wrong size shower doors twice and finally got it on their third try (and then ultimately put them on wrong). The shower door issue alone pushed out the project over a week. Overall, their attention to detail, cleanliness, communication and respect could be improved on. They left us with the following issues after we had (unfortunately) already signed and paid them in full on the last day - We have no hot water in our shower (the temperature control shower handle is only able to reach cold), the shower isn't sealed properly and water leaks outside of the shower, all of the shower doors need to be flipped 180 degrees (door handle is on right hand side vs left and it's difficult to get out of the shower +extremely impractical), they swapped hot and cold water supply on one of our faucets + water leaks inside the vanity, they dinged pretty much every surface in existence inside our house and in the newly renovated bathroom. Do not sign that the project is complete until you have tested everything. They will offer to fix their mistakes for a cost if you've already signed. We are hiring different contractors to fix Dr. Fix-Its mistakes.

I would recommend Douglas and his team. I hired him to…read morereplace old copper plumbing and a full bathroom remodel. He was extremely responsive during the entire week working at my rental property. This was very important considering I am military and currently living out of state, so constant communication was critical. His price was very reasonable and his customer service and communication was far beyond what I see in other companies lately, especially over the last few years. Also, his guys was extremely hard working. Overall good company.

Do not hire this man or his company. He did renovations on my house as an owner of Randall-Douglas…read morecompany and there were so many mistakes we can't count them. Had to re-do a whole floor because of a big hump left in the middle of it. Had to re-carpet a room because his painter dripped paint all over it. Removed part of a floor that was not to be touched. Botched the storage unit construction and left a leak causing thousands of dollars of damage and now won't fix it despite the fact that 4 months ago he said he would do it at no charge. His company Randall-Douglas dissolved, so he says he has no legal duty to fix the problem under his new Douglas and Company. He also has a temper and can get nasty.