The customer service here is amazing! The quality of their products is top of the line. I was renovating 4 rooms in my home and found window treatments that were perfect and selected one color for the kitchen and den and another for the dining room and living room all on line. I purchased the den,kitchen and dining room window treatments as the rooms were finished. As happens it took much longer for the living room. Well almost a year later and I went to order the living room window treatments...the color was no longer there. I was devastated as all color and design worked around the window treatments. I sent an e mail to customer service asking if they would be getting more in they responded and Gene said they do not plan to restock that fabric but would check if there was some left and asked what I needed made. The response came back that they did not have enough to do all I needed. I said the valances are the most important,well they could make them! A day later Gene wrote that they called the Mill and found one remains roll and now could complete everything I needed!! I can't say enough about how good this company and its employees are. read more