I stoped by to see if they had a bolt for my mower. When I told them it was for a craftsman zero…read moreturn with a Koehler engine. The sales person seemed like they no longer wanted to help. It seems like unless you have a commercial mower they do not want your business. Little did he know I also have two Scag turf tigers and a Toro mower. I will take my business elsewhere. So should you. They also said they don't have mowers with Koehler engines. Yet, they advertise they do on their website. Poor poor customer service. And they lie.

After hearing their radio add for fertilizer I couldn't wait to stop in and check this place out. I…read morehad a hunch they carried commercial grade lawn fertilizers that professional landscape services use. I was damn right, and found out the lawn service I used to use bought their exact fertilizer and pesticides from Preco. I walked in and was greeted by a guy named Chris. He was awesome, and answered every question I had, and gave me a bunch of tips. I bought a 50lb bag of commercial grade slow release fertilizer for $29. An amazing price, compared to the Scott's crap everyone sells. They do sales, service, and parts for lawn equipment. Seriously, if you take pride in your lawn, check this place out, instead of using Scott's or paying for a service.

Jay has repaired both of our lawn tractors, our snowthrower and is currently working on our…read moregenerator. He is professional, friendly, priced right, works quickly and provides a complete explanation of what was wrong and what he did to fix it. He is an excellent troubleshooter and has helped us out of multiple situations. We'd be lost without him. If you're in the Sturbridge / Brimfield / Palmer area, you really need to talk with him if you're having problems with any small engine equipment.

From the owner: Specialize in Lawn Mower repair, Snow blower repair, Golf cart repair, Generator repair, Lawn…read moretractor repair, Small engine repair.

My ride on lawn mower deck was so low I was hitting dirt when I mowed. I brought it to 2 other…read moreplaces. They didn't fix it and they charged me a hefty price for picking it up. Mark and Scott from Scooters in Eastlongmeadow fixed the problem , charged a very reasonable price and delivered it when it was done at no charge ... Thank you Scooters !!!!

From the owner: Scott and his son are the hands on team to repair all of your out door home equipment. Lawnmowers,…read moresnowblowers, trimmers, and small engine tools are their specialty. With years of experience Scooters will keep your equipment in tip top running condition. Locally owned and operated.

Efficient and pleasant service. I appreciate that my inspection stickers are applied after cleaning…read morethe window of adhesive from the old sticker.

I'm not one to write negative reviews for several reasons, but this one is well earned. Their…read moreservice is unreliable and they seem to underestimate the value of potential new customers. They over-promise and under-deliver. I am new to the area, so it was my first time dealing with this company. Since my riding mower is in need of maintenance, and they are in the same town as myself, I called them two days ago and scheduled for them to pick it up today at 2:00 pm. By 2:30 I called and was reassured that the driver may be running late. So I waited. Patiently.... By 5:30 I called and was told that the driver had gone for the day and that he had told them that the mower was not out by 11 am so it (the mower) was therefore not collected. OK. First of all the voice message from the driver the previous day confirmed to me that the pick up would occur at 2 pm today. Second, no one told me that the mower had to be out waiting for it to be picked up. Moreover, I would not leave it out to be picked up: it is a riding mower and they will need the key, therefore I am not as naive to assume there is no risk of it being stolen with the ignition key in the switch. Let us assume that is the case, that I would leave the mower outside. Is it that difficult to ring the door bell? But that is besides the point since 11 am was not the agreed time. At any rate, the lady at the other end of the line, admittedly courteous, proposed during my second call at 5:30 pm proposed that my mower be picked up next week. Talk about taking responsibility for their own mistakes! It will take me less time to find someone else with a more reliable time management skill set, and who are more considerate towards their customers' own time. In fact it will take me less time to do the maintenance work myself. Oh but wait, this company ought to have the time management skill set and infrastructure since they claim to have been in this line of business for as long as they have. Hmmm. Time to consider personnel change, one that communicates between themselves. Or perhaps a change in their line of business. As far as I'm concerned I do not want to do business with a firm that underestimates the value of their future clients' time, and overestimates their management skills. Over-promising and under-delivering some people call it.

They put a new motor on my ZTR for me. There was very little down time and the pick up and delivery…read moreservice was terrific.

From the owner: All small engine repair at a affordable price read more