I have used this company for over 20yrs They are excellent…read morein every way - honest about repair or replace, prompt and reliable Highly recommend

The belief system of company forbids technician mask wearing and prides itself on going to nursing…read morehomes unmasked despite risks of spreading disease (flu and COVID) to residents. This company refuses to send a masked tech to my home prior to major surgery despite clear medical justification for protection. They may be technically good but they do not respect human life nor respect clients with greater medical knowledge. This in the midst of a super flu outbreak that has yet to peak, sent thousands to inpatient hospital beds and has killed thousands of Americans. Sad.

I love this company. They understand that people work hard for their money. We needed a new…read moredishwasher but werent sure about the install. Our flooring was raised kinda like they built the kitchen around the dishwasher and we didnt want to take any chances. We called day and evening, they came out and looked at our current dishwasher and advised us on what to get....no charge. We go get the dishwasher, the day of install comes and day and evening come back. Unfortunate for us I bought a closed bottom dishwasher which requires a plumber. Instead of charging us for the 30 or so minutes they were here, they hooked us up with their plumber who will be here in the next day to install and didnt charge us for the trip out here. This is how you do business. They could of charged us for both trips out and with gas being $4 right now I would of understood that, but instead they said no worries and shook our hand. We have used this company a few times and they know they are our go to when SHTF and things like this is the reason WHY i'd never call anyone else to fix any of our appliances. They aren't out to get over on their customers or make a quick buck. They are there to do a job, do it right and do it fair and in 2026 that is often overlooked. So thank you Day and Evening crew, you will always have business from us as long as you're around.

Was advised by technician and scheduler that visit would be made from 1-3 at 320 I called office…read moreinquiring about visit and was told he should have been there by now.I received a phone call at 330 that he was on his way not sure from where.Technician stated he sees 11 people a day and sometimes he gets busy.A heads up phone call would have sufficedToo busy to do that means they really don't care about your time At 150.00 to walk through the door the customer service just isn't there

We were scammed by B&B Appliance. We called them to view our fridge which had been collecting…read morecondensation over the course of several months. When they arrived, they quickly opened the fridge doors, saw the condensation, and without any further evaluation or listening to my description of how long the condensation had been an issue, told me that I hadn't been closing the fridge doors fully, and it was my fault. I have had this fridge for 12 years and have not had this problem, yet they insisted that I was wrong and just wasn't closing the doors properly. After they left, I wiped down all the condensation and left the fridge securely closed for 15 hours and guess what-- when I opened it the next morning, all the condensation was back. To add to the situation, both repairmen kept insisting I was too anxious, and one even gave me an unsolicited hug. To say I was shocked is an understatement. They were pushy for their $140 service fee, and my husband and I paid them cash but immediately regretted it. Since then we had a real repairman come by who diagnosed the problem after quite a bit of investigation. I have called them several times and left messages, but my calls have never been returned. I have requested my money back, also no response. I would avoid them completely.

The ice maker in our Whirlpool fridge stopped working. We tried all of the manufacterer's restart…read moresuggestions and nothing worked. So we called B+B amd now we have ice! Bob did all kinds of trouble shooting and solved the problem. He was on time. He was fund to tak to. And he solved the problem. What more van you ask?

I dropped my front seats off Thursday afternoon and told Mr. Seang I needed them by the following…read moreWednesday so I could install them for a car show. He had them done the next day. Great job, reasonable price. I have told multiple people about this great business.

Was a pleasure to meet Seang! Finished seat on my pickup the…read moresame day! Job was professional and results were better than expected! Price was also lower than anticipated! Seang and his Mother were about the friendliest people I've ever met!

I called him this morning and he was able to come out same day! He fixed both my dryer and gas oven…read morevery quickly. Super friendly guy and was able to answer other questions I had about my fridge and washer. About $650 for everything, money well spent!

Achilles was extremely helpful and friendly with servicing us with our washing machine. He was very…read morepatient in explaining the diagnosis and the best alternative. I hope he'll service our home again!

Let me give 5 stars !!! to Dan for his recent repair on my 18 yr. old…read morewasher. He is incredibly knowledgeable with over 50 yrs. repair experience. Plus he is a great & honest guy. He and his wonderful wife, Jen, provide good old-fashioned customer service too. I recommend Dan's Appliance 150% !!! Patty in Hadley

If you need appliance repair call Dan, fast and friendly service with very reasonable prices .read more

These people are amazing! I came in years ago and I just had to describe what was going wrong and…read morethey knew what part I needed. Less than $30 later, my gas dryer was humming like a dream. Called again recently, they didn't have the part I needed for a hot water heater, but they took the time to give me the name, address, and phone number of two local places that may be able to help. Call here first for whatever appliance help you man need.

Family owned small business with the best people running it. They were knowledgeable and helpful as…read moreI looked a fool trying to describe my washer problem and model and they figured it out through my blabbering and blundering. Prices were competitive with anywhere else I checked and they got them next day so I was only out laundry for one day it was so nice.

We had an excellent experience with Tim advising us and installing a generator. He was very clear…read moreabout what type he recommended and why, and the maintenance and service plan is reliable and reasonably priced. The generator works perfectly with only routine maintenance. Anyone who has come out from his business when we have had an issue or a question has been very efficient and extremely nice. We highly recommend this business.

Very quickly and kindly helped us resolve an issue. As new homeowners, we were unsure of what to do…read morewhen we encountered a problem, and we greatly appreciated the service we received. We'll definitely use Paciorek in the future!