1. Scooters Small Engine Repair

0

East Longmeadow, MA

Scooters Small Engine Repair

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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1 month ago

Great local business with friendly, helpful people and quality work. Definitely a place I'd recommend!

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Noonan Energy - Plumbing Division

Noonan Energy

(29 reviews)

We had Noonan out for a furnace tune up. The technician was pleasant, and very professional. He…read moreanswered all of our questions and was very knowledgeable. We have been doing business with Noonan for many years. Solid and reliable company; from our perspective as homeowners. My son has also been very happy with them... at his past two homes. (And he's fussy) Keep up the good work Noonan, we appreciate it. Peter & Karen

We have been aware of Noonan Energy and thought we'd give them a try at servicing our Mini-Splits…read more First woman I talked to was very helpful and advised we'd hear from the service department within a day or so and they would make an appointment. She was very clear in her explanations. After a week we had not heard back, I contacted Noonan and got a different woman, who was very rude and gruff right from the get go, "we don't normally do service calls in the fall" was her first response. I tried to explain my conversation with the first woman but she was clearly not interested. Said someone will contact you, "SOMEONE". Yesterday I was fishing and got a call from service, I did not answer for obvious reasons. Message was "were calling and will move you to the bottom of the list and get back?" I was called this morning at 7:30 am by the second RUDE woman, who said "are you still interested in our guys coming out to service you mini splits as it is not clear from the work order." I advised her we were when would this happen? She in a "pissy" voice said I will have them there in 30 min. I asked her about scheduding a later time as we were not prepared to have service inside our home at 7:30 without prior notice. She then said she was trying to figure out the work order that our mini splits were not working? I told her that was not the case, we just were looking for annual tune up. I feel she was extreamly unprofessional, rude and her tone to a new customer was very inconsiderate. I was trying to explain to her and she continued to speak over me. Once I did get a word in I told her we would just cancel. Sorry for the long review but she is a reflection of Noonan Energy, I will not be using going forward. Customer service even from the beginning is very important. Just shows me that they may not be the right company for us.

Scooters Small Engine Repair - outdoorpowerequipmentservices - Updated October 2026

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