My Ariens snowblower decided to start making loud noises in the driving mechanism during the final…read morecleanup of the latest big snowstorm (22"), with another potential large storm looming within five days....yikes!! I called Rotti's and talked to Trinity who who was very personable and helpful. She told me to drop it off and they would look at it. I expected it to take awhile as they were swamped because of the past and looming snowstorm. To my surprise, Tiffany called the next day and said it was ready, plus the repair bill was very reasonable. Do not hesitate to use Rotti's for all your yard machines sales and service. They stand behind their products. Roland from Shrewsbury

The Rotti's are incredible people and do amazing work! My snow blower broke last week. I had little…read morehope I could get it repaired before the recent record breaking snow in New England. I emailed Rotti's Wednesday night and they responded soon after! Not only that, one of the owners, Megan, said she could have it picked up the next morning. I wasn't expecting service this fast. Even then, the storm was hitting Sunday and still had little hope of have it back by then. No matter, could use the exercise and mentally prepared the kids for the Monday morning task. No word from them Friday. Sent an email late just asking for an update because they were open Saturday but closed Sunday. No reply. I prepared the kids for the worst and laid out the plan for the storm with intermittent shoveling throughout before bedtime. But! Sunday morning as I'm making pancakes for the family I get an email from Megan saying (paraphrasing) "Hey! Snowblower is done. Want us to drop it off?" Hell yeah!!! Mere hours before the storm. I know they were busy with the impending storm, they didn't have to stay open on Sunday for me, and I bet a few others, to help us manage the biggest snowfall in like a decade, but they did. These are incredible people and you should totally give them your business. Oh! And the work was very reasonably priced. I was expecting at least double what I was charged. And a good chunk of that was becasue I had them pick up and deliver. Which they do, BTW. Use this company, you won't be sorry!

Great service!! That's it plain and simple. Called D up and he responded in a couple days like his…read morevoice message said. Came out to the house at the exact scheduled time! I needed a tune up & deck leveling. D has done the best job I've ever had done since buying the mower 5 years ago! If you don't use this guy you're missing out

Nice people treated me good. My mower died and they sold me a new one. The engine blew and they…read moretold me it wasn't worth fixing

Very friendly, courteous and knowledgeable staff. Outstanding service and is the #1 place to…read morepurchase lawn equipment and service.

not sure my first review posted. Do not buy or deal with True on any level. This is not an honest…read morebusiness man. Bought a tractor he delivered it and told me he went through it oil, plugs, filters etc. I told him I needed it for snow he told me it runs great and in great condition any problems let him know. I called the local mower shop to have them check it out on 4/24/26 the day after I bought it. He couldn't fit me until 2 weeks later, 2 weeks ( so just about 4 weeks now not quite) the local guy calls me to tell me the tractor was in a fire, the engine swapped out and there is water in the engine oil.Not good so I called True who had several responses, I must have left it out in the rain, he doesn't know anything about it, it is an As is sale. He proceeded to send me a text and wanted to talk to my local guy.my local guy wants nothing to do with him feels he gives small engine repair guys a bad reputation. i wanted him to work with me but he just did want to be accountable and play the blame game.

We looked up small engine repair in our area when our snowblower stopped working suddenly. We found…read moreTrue Repair through Yelp and reached out. We had a reply back within an hour and had arranged for them to come pick it up that afternoon. Keep in mind this is just before a snowstorm and they also a plowing service so they were busy. They had it repaired and brought back to us in less than 48 hours and just before another snowstorm coming this weekend. We would highly recommend them and we will be contacting them just before spring to have our lawnmower service.

Stay away. He needs more sales help that deliver what the customer ordered. Not customer friendly…read more Ordered a 1126 tractor, got call to pick up, third trip, wrong tires wrong bucket. STAY AWAY!!!!! NO make it right.

Great customer service from Gary and Roy! They are never too busy to answer a few questions…read more Thanks!

I stoped by to see if they had a bolt for my mower. When I told them it was for a craftsman zero…read moreturn with a Koehler engine. The sales person seemed like they no longer wanted to help. It seems like unless you have a commercial mower they do not want your business. Little did he know I also have two Scag turf tigers and a Toro mower. I will take my business elsewhere. So should you. They also said they don't have mowers with Koehler engines. Yet, they advertise they do on their website. Poor poor customer service. And they lie.

After hearing their radio add for fertilizer I couldn't wait to stop in and check this place out. I…read morehad a hunch they carried commercial grade lawn fertilizers that professional landscape services use. I was damn right, and found out the lawn service I used to use bought their exact fertilizer and pesticides from Preco. I walked in and was greeted by a guy named Chris. He was awesome, and answered every question I had, and gave me a bunch of tips. I bought a 50lb bag of commercial grade slow release fertilizer for $29. An amazing price, compared to the Scott's crap everyone sells. They do sales, service, and parts for lawn equipment. Seriously, if you take pride in your lawn, check this place out, instead of using Scott's or paying for a service.

Had my snow blower completely serviced a little over 2 months ago. I called to let him know that…read morethe forward gear kept slipping out of gear when using the machine, and he said that he couldn't look at for several weeks. In the meantime, I have to push the machine most of the time. I'm an elderly person, and I paid over $300 for this service.

Paul is the best in the area for small engine repair. Would highly recommend, will pick up and…read moredrop off. Great service.

This guy is a rip off dont bring anything to him to fix. We paid him cash to fix our weed trimmer…read morepicked it up, brought ot home it ran for 3 minutes and died out again. I purchased a new carberator but he said it was the fuel lines which I had already changed. When we asked for our money back for the repair he wouldn't stand behind his work and refused to give a refund. Guy is a scammer don't trust him and get an invoice if you do or he'll rip you off!

Excellent service, fixed my riding mower. Good turn around…read moretime and awesome rates. Highly recommended.