I initially went into this place to see how much a set of bearings and a piston would cost for my trusty old Stihl 036 (they were too expensive, as I was expecting; Stihl parts are ridiculous).
I decided to see what they had for used Stihl chain saws, and instead the salesman (a big friendly guy, dressed head-to-toe in Echo swag) recommended that I look at a brand new Echo as opposed to a used Stihl. When I seemed disinterested in an Echo, he pointed me to the brand new Stihls and gave me a used option that wasn't really what I was looking for. He veered back into talking about how Echo was making a great chain saw these days and had the best warranty in the business, and showed me how their entire customer repair wall was covered with Stihls that were in for service, with some Huskies mixed in and only 1 or 2 Echos. With that, he made a good point, and told me to go home and do my own research, and come back if he'd been honest with me.
So I went home and studied all the chainsaws on the market, and it did turn out that Echo owners were raving about the new saws, and what a great deal they were. A few months passed by, and I just kept shopping for the perfect saw for my wants and needs. I came to settle on the Echo CS-590 Timberwolf.
I shopped online and found that Home Depot was selling the CS-590 for $399, but I felt I should stop in to see the people at Gary's before I spent money at Home Depot. Sure enough, the man behind the counter leapt at the chance to meet the box store's price, and the next day I returned with a wad of cash, and took home my new saw. As an added bonus (unlike Home Depot), they took the saw into the shop, gassed it up and tuned it, and filled the bar oil tank, and the lady behind the counter registered it for warranty for me. NONE of that would've even happened at Home Depot.
This is not the last time I will be shopping with Gary's. They're straight up and honest, totally on the level. Any place where the salesman talks me out of spending more money than I need to has my undying loyalty, and I'm certain that they'll keep it up. I couldn't be happier with my interaction and transaction with them. Solid folk.
My new CS-590 rips. It's an absolute beast. read more