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    City Vacuum

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - City Vacuum

    Appliance repair

    Vacuum repair

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    1 year ago

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    Salemi Appliance

    Salemi Appliance

    2.5
    (33 reviews)
    $$

    I've been doing business with VIN for over 25 years I have purchased many many items with great…read morecustomer service and white glove service for warranty repairs. I highly recommend this business!

    Zero stars. Scary, abusive installation process. This store has no business selling Miele or any…read moreother high end appliances. During the process of installing a $2K dishwasher, the installer complained about one thing after another - first, he couldn't get one of the hoses out; then he wasn't sure he'd be able to install the cabinet panel. He became agitated when I tried to wipe off residual styrofoam pieces from the side of the dishwasher before he installed it, and he ordered me to, "get out of [his] work area." When I explained that I was just wiping off the styrofoam pieces, he said, "I have kids to pick up, get out of my work area or I'll leave; this isn't my main job anyway." When finished, he left me with a leaking pipe and told me to call a plumber. He denied damaging the pipe and claimed it was old and ready to crack. When met with skepticism, he told me, "f*** you" and "go F*** yourself." When I contacted the owner of Salemi Appliances, a man who identified himself as "Vincent," he defended the installer by stating that he had never had any complaints about him, and therefore I must have provoked him into being abusive. Two days later, a licensed plumber came to look at the leak and said that it was clearly from the work that the dishwasher installer did, which he said was not consistent with MA plumbing code. So either the installer is incompetent or he intentionally did an incompetent job. Women should be extremely cautious about buying anything at this store or allowing them to send someone into their homes. Spend your money elsewhere. And always look at the "lowest" reviews - you can't really verify who's giving the high reviews - relatives, friends, employees, who knows.

    Manny's Appliances

    Manny's Appliances

    1.8
    (39 reviews)

    It's unfortunate that zero stars is not an option. If you want the absolutely worst customer…read moreservice, poorest communication, zero quality control and longest delays, this may actually be the appliance store for you. I did purchase originally from a different location which came with it's own challenges, however once you have a problem you're funneled to this store and for the holy love of Christ, what a fucking trainwreck. My issue was that a part needed to be replaced because it was damaged on delivery. Literally 4 months later and a dozen emails, the part finally arrived... damaged. Damaged part was taken away and there was zero communication for weeks, despite numerous emails from me. Only after I emailed like 4 other managers did I get a response. I finally agreed to take a measly 10% refund instead of dealing with the absolute clusterfuck that is Manny's. They didn't ask how I wanted the money returned, and the card they refunded to was decommissioned months ago due to fraud. The billing department called me to try to fix the issue (honestly, the only competent person I dealt with). Unfortunately he told me his money was gone and that I should call my bank and find out where his money went. After I made it clear that was not my responsibility, he quickly agreed to just cut me a check. Problem started in early July and was "resolved" this week (December 8). PLEASE save yourself - there are so many more competent appliance companies.

    Quick and easy sales experience. Knowledgeable clerk, found us the right replacement range. Price…read morewas fair, the same as other appliance stores. Delivery was fast and there were no issues.

    City Vacuum - homeappliancerepair - Updated July 2026

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