I love this company. They understand that people work hard for their money. We needed a new…read moredishwasher but werent sure about the install. Our flooring was raised kinda like they built the kitchen around the dishwasher and we didnt want to take any chances. We called day and evening, they came out and looked at our current dishwasher and advised us on what to get....no charge. We go get the dishwasher, the day of install comes and day and evening come back. Unfortunate for us I bought a closed bottom dishwasher which requires a plumber. Instead of charging us for the 30 or so minutes they were here, they hooked us up with their plumber who will be here in the next day to install and didnt charge us for the trip out here. This is how you do business. They could of charged us for both trips out and with gas being $4 right now I would of understood that, but instead they said no worries and shook our hand. We have used this company a few times and they know they are our go to when SHTF and things like this is the reason WHY i'd never call anyone else to fix any of our appliances. They aren't out to get over on their customers or make a quick buck. They are there to do a job, do it right and do it fair and in 2026 that is often overlooked. So thank you Day and Evening crew, you will always have business from us as long as you're around.

Was advised by technician and scheduler that visit would be made from 1-3 at 320 I called office…read moreinquiring about visit and was told he should have been there by now.I received a phone call at 330 that he was on his way not sure from where.Technician stated he sees 11 people a day and sometimes he gets busy.A heads up phone call would have sufficedToo busy to do that means they really don't care about your time At 150.00 to walk through the door the customer service just isn't there

I called for a repair on a speed queen washer. Alan and coworker came out the next day and…read morerepaired it. while repairing the washer I was telling them about my kitchenaid refrigerator that I had called for repair the week before with a different company. (other company did not do repairs for speed queen). My kitchenaid refrigerator stop making ice. but every now & then would drop a few ice cubes. the 1st repair co. told me I needed a new ice maker & the cost would be $735. Alan stated if it was making ice then he didn't think I needed a new ice maker. I scheduled him to come out & diagnose the problem. His tech came out the following day. Long story short my problem was accumulated dust on the coils front & back. he cleaned them out & the next day my ice maker was working and still is. Alan and his workers are honest people and knowledgeable! He saved me $735 less service call fee which I was happy to pay! Also this was second time the ice maker stopped working. I replaced it the first time but now I'm wondering was it really broken or just dust on the coils. I would definitely recommend Allen's Appliance

Unfortunately, $343 later my 2 year old washing machine is not fixed and I had to go buy a brand…read morenew one. I would not recommend.

Highly recommended!! Igor diagnose the issue. He accurately found out that issue was not in the…read more got an electrician to come in and fix the outlet. The started working after that. Igor was very knowledgeable. He charged a very fair amount better than all of the quotes that I had received. I highly recommend Igor for any Appliance issues that you're experiencing.

Igor and Alex the "gas guru" came out to fix our oven. They responded very quickly to our request…read moreand were out the next day. They worked quickly and our oven is now working and safe. Then Igor checked in with me a couple of days later to see how things were working. I have his card in a prominant place now so we can find it whenever we need repairs!

I have used this company for over 20yrs They are excellent…read morein every way - honest about repair or replace, prompt and reliable Highly recommend

The belief system of company forbids technician mask wearing and prides itself on going to nursing…read morehomes unmasked despite risks of spreading disease (flu and COVID) to residents. This company refuses to send a masked tech to my home prior to major surgery despite clear medical justification for protection. They may be technically good but they do not respect human life nor respect clients with greater medical knowledge. This in the midst of a super flu outbreak that has yet to peak, sent thousands to inpatient hospital beds and has killed thousands of Americans. Sad.

Let me give 5 stars !!! to Dan for his recent repair on my 18 yr. old…read morewasher. He is incredibly knowledgeable with over 50 yrs. repair experience. Plus he is a great & honest guy. He and his wonderful wife, Jen, provide good old-fashioned customer service too. I recommend Dan's Appliance 150% !!! Patty in Hadley

If you need appliance repair call Dan, fast and friendly service with very reasonable prices .read more

Bought an Ariens platinum snowblower in October 2022, used only few times over the past winters,…read morethis year 2025 started it for the first snow, made 3-4 passes on the driveway and there was a loud noise and it stopped working, unable to start it back up. Called Taplin, they were able to pick it up the next day. Eric called after checking it out and the said the motor was blown. Of course was 2 months out of warranty, he said would call Ariens and see what he could do. Because of Eric's perseverance they replaced the motor, at no charge to us. Our heartfelt thanks to Eric, and to kudos to Taplin for having such a dedicated person on their staff.

Great experience On…read moretime, reasonable price and quick turn around Easy pick up and delivery

I would shop around before ever returning to Quimby's. The appliances I purchased were the same as…read moreI could have gotten anywhere else. At least one major appliance cost more than it's "big chain" competition, but I try to do business with smaller shops like Quimby's. The appliances so far are mostly satisfactory. When I had a problem with one, however, the owner did not follow up when requested and instead I was treated very poorly over a simple misunderstanding related to delivery. I do not deserve to be spoken to so rudely and disrespectfully for any reason - especially at these prices.

We live in the age of convenience. But, if you do not know how to fix it, you should pay for it…read more But the emergency fund is not always available, when you have experienced this kind of emergency, you need help from someone who knows better. I had two experiences which Whirlpool washer I purchased four years ago, First one is about the door lock, error code was E01 F03, I looked after the solution by googling and YouTube. That thing was not easy when you encounter first time, I called them the service, Bob came in same day, he fixed for me, I paid because, the time was just passed the warranty period. The second time was happened just couple of days ago. This time was not the door issue but about the drain pump which is not working. I called them, and they scheduled me next day, then they ordered the pump and fixed the next day, it costs me about two hundreds which include the cost of service and the pump. I called the other service center for the repair, when I was waiting. They said, they will charge me $99.00 even though there is no repair. Maybe, I try to show that what is the better option to choose when you have similar occasion. I suggest their Good service and better timing. Thanks Bob.

We have used Doug multiple times. He is always very prompt and professional. The condenser in our…read morerefrigerator went and rather than charge us a lot of money to fix it he suggested it might still be under warranty and we might be able to get it covered. That was the route we went and we didn't end up having to pay anything. His pricing is very fair and always does great work. I would highly recommend him to anyone who needs an appliance serviced

Unfortunately I would avoid as not an actual technician in the field. Opened the appliance and…read moreasked why I didn't just go buy a new one. Had the scam vibes from the start. Always trust your gut.