The job went fairly well. I am quite satisfied with the work done…read more The only really disappointing thing was that the boss/plumber didn't seem to have read the messages & updates through Yelp.

Fantastic to work with. So responsive and great communication throughout the process. The project…read morewas more extensive than expected but we found a way to keep it within budget. Highly recommend the Hilltop team!!!

I would recommend Lakeview Plumbing. On time, very friendly well job done, explains what has to be…read moredone and what he did to fix it. Very fair price on his work.

Brandon provided fast communication, reasonable charge, excellent service, and efficient work…read moreprogress. Lakeview plumbing is highly recommended!

I needed an outside hose valve loosened up, but waited weeks with no result. I wasn't in a hurry,…read morebut repeated calls yielded no service. Very disappointing as they were recommended as a reliable local plumber and I prefer to support local small businesses.

I contacted Mishka plumbing about a leak under my toilet. Despite being very busy, Tyler and Jack…read moreshowed up early the next day, did the repair in record time, cleaned up, and were most pleasant! Thank-you very much! I will be happy to use you again!!

Possibly the worst phone etiquette I've ever experienced. Called with a simple problem with the…read morefaucets in my shower and looking for help. Was transferred to the service department who answered with "Hello?!", as if they were angry at me. I'm thinking, "Is this the service desk? Who is this? Did I do something wrong, why's he mad?" I explained my issue quickly to absolute deafening silence. The man said "Yeah....You have to get it fixed.", as though I was an idiot. That's why I'm calling you. I said, "right," thinking maybe I hadn't explained the issue correctly. I described the three-handle setup, what was occurring, that I was aware of the stems and that maybe the O-rings or boot were just worn, but I had butted my head against it for a week and needed a professional. More. Silence. Long stretches of nothing. Then a dry and bothered tone said, "Yeah, you need to replace the parts. You can't just 'clean' them. You'd have to call up and order and replace the parts, sometimes the whole assembly........." I said, ".......Right. Soooo...." I mean am I supposed to order this?? If I knew the right part and could fix it, what am I calling you for? I said calmly but confused, "Is it something I can just go to the store for? I looked at the stem, but don't see a model number or brand or anything to get the right size and make. I'm also not sure if it is just that or if the whole assembly is having a problem." The half-asleep, half-bothered sounding gentleman replied with, "You have to have a tech come check it out for you.......Gerber's common........" Okay, are you training me to do your job or are you supposed to help me? So send a tech!! How about, "A tech will have to come out to help you, I can set that up now for you if you'd like!" No, he was halfway through another explanation of, I think, why this is my problem and not his when I just hung up. The entire call had the air of, "Okay, and what do you want me to do about it? I'm just a plumber." I didn't even get to the experience of working with these people because of this awful, patronizing phone etiquette. If this is your business, please get someone half alive to answer your phones in the future so I can even get to the part where I give you my money, which is all I wanted to do.

Great company with professional integrity & experience. After another local company left us hanging…read morewithout showing up for a scheduled appointment on our boiler, I contacted this business in person. John, the owner, not only took the time to explain the options to me, he also advised the specific material he would recommend & why, he also gave me an estimate and idea when he could squeeze us in as we are not customers. Work completed today by Art (a real pro) and all is good. Thank you RJ Energy!

Winter in Maine can be hard. Sometimes it snows too much, sometimes too little, and sometimes you…read morego out for beers on a Friday night with your best baby pals and return home to find some stupid little copper pipe doing a water dance in your laundry room. What to do?! Don't be like me. I called a bunch of other so-called "emergency" plumbers and played voicemail roulette. Even the big guys that can afford a phone system that says "this call will be recorded for quality assurance", did not assure me of their quality. So, we let her rip all night. Next morning, I finally listened to the wife and called Keith. He came over really quick, fixed 'er up good shape too. Now I owe the wife a "you were right, I was wrong." I don't like paying out, but in this case, it was worth it.

I have been lucky to be a long time customer with Augusta Natural Gas. The expertise and service…read morefrom each and every specialist in the company is exceptional. It is so great to talk with Dody whenever I call as she gets all set-up and knows the business inside and out! This year the Annual Heating System Tune-up was completed by Dan R and Anoy G. They had a great partnership in sharing the necessary tasks and getting the system serviced. It is so great to have Augusta Natural Gas experts keep the system serviced and our home safe! Thank-You All!

Formal Complaint for Unlawful Business Practices and Endangerment + ZERO response over months…read more The typical cost to replace a sump pump in Maine is $524, but it can vary between $308 and $749. The Company charged over the highest cost on the spectrum and never completed the job. Augusta Natural Gas, "The Company," used multiple dubious business practices by charging to replace a simple sump pump for MORE THAN THE HIGHEST PRICE IN THE STATE, while: 1. Neglecting to first notify the Client, or get authorization from the Client, for the unconventional and egregious hidden fees including: A) Issuing a secretive debit card use penalty for paying the (unfinished) job in full using a debit card. B) Fuel charges. By a local fuel company. To travel 10 minutes. Amounting to $1/minute. 2. Leaving the job undone; rendering the pump useless without having been put into a standard level in the ground, for the pump to work at all: without communicating that the Company's plan has been to try charging the same Client as though the completion of the job is another separate job. This is an unlawful and unacceptable attempt at stealing yet more money from Client. 3. Using extremely cheaply-built parts, kits of which the exact parts that are found at retail box stores and online for far less, and which kits were separated by the company and then charged the parts individually at inflated prices. There is a clear pattern of deception here across the board. Company's worker also left behind the trashed parts that they were here to replace and did nothing to properly clean behind themselves before leaving the job site. 4. For more than 2 months, this Client has left emails and called multiple times only to be lied to directly by the receptionist. Each time she guarantees verbally that "Todd is out of the office..." but that he will call back. No callback has happened for months now; while this Client has lost yet more money from all of the billable time taken from MY business - to get someone here to finalize the job -what should be a simple matter. 5. Severe damage can happen any day to this house and inhabitants if this Company continues to refuse to simply do the right thing and finish the FAR-OVERPRICED job and put the pump into the ground. Otherwise, it's completely useless. 6. False advertising, another serious offense, appears on the front page of the company's website, misleadingly claiming they "provide exceptional service to our clients needs based upon their individualized situations and needs." The evidence above proves the exact opposite is true. 7. This Client and family has been put in harm's way due to blatant greed and negligence by the Company, Augusta Natural Gas. This final request has been emailed on 9.25.24. No reply as of 10.18.24. FORWARD THIS TO ALL Entities which protect consumers from sloppy, predatory, lazy, dangerous business practices like these.

Buyer beware. These folks padded the bill on an annual furnace service that required a minor…read morerepair. The technician spent 1.5 hours (by his own admission), but billed for 2.25 hours because (the fine print on the invoice revealed) we were charged for his travel time from his previous job to our location. We were also charged a dispatch fee. Neither the dispatch fee nor the travel charge were disclosed when we booked the appointment. This resulted in about $167.00 padding on an already hefty bill. The client, my mother, is a frail senior on a fixed income. Bilking seniors is not a good look, A-1. Oh, and showing up to a job drenched in cologne (I believe it was patchouli, to which both my mother and I are allergic) is decidedly unprofessional.

Matt is one of the most honest and reliable plumbers I've ever used. His rates are reasonable and…read morehe does what he says he's going to do. I highly recommend him for any project.

Excellent service. Very knowledgeable service techs. I've never had an issue with this company…read more Highly recommend

Been doling plumbing for me very very good, nice crew. Looking forward to using them again to put…read morein plumbing and sink install that a creep from Apex Construction ripped me off for.

Jim is fantastic. Very honest, dilligent, and easy to work with. He talked us off a ledge regarding…read morea worrysome sitaution and helped walk us through a better long-term solution on a timeline that was more appropriate - helping along the way with mid-term fixes as needed. I'd work with him again without reservation.

From the owner: We specialize in Heating Equipment ( boilers & furnaces ) for homes and business. Equipment that…read moreutilizes oil, propane, natural gas, wood pellets, waste oil, wood,... Master electrical services, residential and commercial wiring. Propane & natural gas equipment Water heaters, generators, Commercial cooking Underground and above ground petroleum storage tank installation & removals Petroleum bulk plant operations installation and repair. Air conditioning heat pumps mini split systems

A one star only because there is no option for zero. This company is totally non-responsive. Three…read morephones messages with no call back. An email on their own website received no response. Don't bother trying to give them business. Apparently they aren't interested in any sort of customer service.

From the owner: Stewart Plumbing and Heating is your full service contractor that can do remodels, new construction…read moreor your repair jobs. Call Stewart Plumbing and Heating to have your home installed with radiant heat by an expert and feel warm and comfortable in the winter time. We install and repair your water heaters and pumps. Don't forget us when it comes time for your winterizations for your camps or seasonal homes.