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    RJ SW Home Services

    4.0 (1 review)
    Open • 8:00 am - 5:00 pm

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    Services - RJ SW Home Services

    Plumbing inspection

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    3 years ago

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    Mike's Plumbing of Southwest Florida - A large install in Naples.

    Mike's Plumbing of Southwest Florida

    (113 reviews)

    Had an issue with the bathroom faucet and another plumber had told us the fix was going to be a…read moremajor repair. Ciaran M came out, assessed the problem quickly, and fixed it within 30 minutes. We have used Mike's Plumbing on a few occasions now and highly recommend their service. Ciaran was personable, easy going, and very professional.

    I needed a toilet tank flush valve replaced. I was given an on site quote of $462.28! That…read moreseemed exorbitant so I asked for detail. I was told the high cost was due to the inclusion of a "Gold Membership". That included various discounts on future dispatch fees, parts and labor, a 1 year additional warranty on installed parts, priority service, and an annual "comprehensive" plumbing inspection. I rarely need plumbing service, so I asked what would the cost be without the Gold Membership. That cost was about $20 higher and I would not get the additional 1 year warranty on the installed flush valve!! So I went with the original quote to get the job done. The next day I got an email to schedule my annual "comprehensive" plumbing inspection. The inspection would include (1) documenting all fixtures & equipment (2) documenting the age and condition of entire plumbing system (3) treating drains to prevent clogs (4) providing 3 lists for future maintenance. I scheduled the inspection for 9 a.m. I was told they like to schedule these as their first call of the day since it will take about 2 hours. No one shows at 9 a.m.! I don't receive any communication. Two very young, inexperienced plumbers finally arrive at 10:40! (Had another call). Here's what they did for my comprehensive inspection. They (1) turned on and off faucets and shower heads and (2) took pictures of showers, sinks, toilets, the water heater and the viewable plumbing to those fixtures. That's it!! The "inspection" took 15 minutes with no questions or commentary. They did not flush toilets nor did they turn off and on the valves to fixtures and dishwasher. As they were about to leave, I pointed out an issue with removing the kitchen sink faucet aerator. I had recently replaced all others but could not remove the kitchen aerator. One of the plumbers tried but, likewise, could not remove it. He said he would check with someone back at the shop and get back to me. They went to their vehicle and completed and emailed to me my Gold Inspection Form. That form included the pictures taken as well as a checklist of items they apparently "inspected" while taking the pictures. The form also included some further information about the 1 year additional warranty provided with Gold Membership. Get this....in order to get the 1 year additional warranty, the Gold Membership must be renewed in the SECOND year!!! (So the 1 year additional warranty that was supposedly included in the $462.28 for the toilet flush valve, that started this whole fiasco, was NOT really included!!) After all this, I'm sure what next happened will not surprise anyone. One of the plumbers returned and stated that I NEEDED TO PAY MY GOLD MEMBERSHIP!!!! Oh by the way, it's been over a week, and no one has gotten back to me regarding the kithcen aerator. I'm not holding my breath. Bottom line, in my opinion, Mike's Plumbing is DEFINITELY NOT who you want to turn to for quality, professional plumbing needs. From the above, you can prescribe whatever adjectives you deem appropriate to their service.

    Pro-Tec Plumbing & Air

    Pro-Tec Plumbing & Air

    (31 reviews)

    I woke up this morning to find the hot water heater leaking. Fortunately, it's located in the…read moregarage, so there was no damage. I did a Google search and liked the reviews on Pro Tec. I also liked that I called at 8 am, and by 2:30 pm, I had a new hot water heater installed. I don't think I received the best "deal" I could get on the water heater. I could have saved some bucks. However, with this installation, I received a 10-year warranty from the company, and they will come out and service the water heater for a small extra amount. My installer was Jaime V., who had great knowledge and a friendly attitude. He caught a small leak in his work and fixed it. As we all know, some would have just left; however, Jaime wanted to leave with everything fixed. I have had this water heater for just a few hours. If something in the future causes me to change my opinion, I will update the review.

    I was having a constant issue with water pooling in the pan of my water heater, and it was not the…read morewater heater because it had already been replaced. I had a home maintenance agreement, including plumbing and electric, and they came out several times and we're never able to truly identify the issue. I ended up reaching out to Pro Tec and I'm so glad I did. They immediately responded on a weekend and sent a gentleman who was a master plumber. Not only were they courteous when I called to make the appointment they confirmed it immediately via email, texted me when the tech was on his way along with a copy of his bio and photo, and the young man also called me to confirm he was on his way. Jordan patiently listened to the experience that I had been having did a comprehensive overview of the situation both inside my unit and outside at the drain sites and was finally able to determine the root cause of my problem. All of this was done within one hour. My experience with this firm was flawless, and I will recommend them to anyone who needs assistance with an air-conditioning issue or any type of plumbing issue. It was well worth the weekend service call fee.

    RJ SW Home Services - plumbing - Updated October 2026

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