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    Mike's Plumbing of Southwest Florida - A large install in Naples.

    Mike's Plumbing of Southwest Florida

    (112 reviews)

    Had an issue with the bathroom faucet and another plumber had told us the fix was going to be a…read moremajor repair. Ciaran M came out, assessed the problem quickly, and fixed it within 30 minutes. We have used Mike's Plumbing on a few occasions now and highly recommend their service. Ciaran was personable, easy going, and very professional.

    I needed a toilet tank flush valve replaced. I was given an on site quote of $462.28! That…read moreseemed exorbitant so I asked for detail. I was told the high cost was due to the inclusion of a "Gold Membership". That included various discounts on future dispatch fees, parts and labor, a 1 year additional warranty on installed parts, priority service, and an annual "comprehensive" plumbing inspection. I rarely need plumbing service, so I asked what would the cost be without the Gold Membership. That cost was about $20 higher and I would not get the additional 1 year warranty on the installed flush valve!! So I went with the original quote to get the job done. The next day I got an email to schedule my annual "comprehensive" plumbing inspection. The inspection would include (1) documenting all fixtures & equipment (2) documenting the age and condition of entire plumbing system (3) treating drains to prevent clogs (4) providing 3 lists for future maintenance. I scheduled the inspection for 9 a.m. I was told they like to schedule these as their first call of the day since it will take about 2 hours. No one shows at 9 a.m.! I don't receive any communication. Two very young, inexperienced plumbers finally arrive at 10:40! (Had another call). Here's what they did for my comprehensive inspection. They (1) turned on and off faucets and shower heads and (2) took pictures of showers, sinks, toilets, the water heater and the viewable plumbing to those fixtures. That's it!! The "inspection" took 15 minutes with no questions or commentary. They did not flush toilets nor did they turn off and on the valves to fixtures and dishwasher. As they were about to leave, I pointed out an issue with removing the kitchen sink faucet aerator. I had recently replaced all others but could not remove the kitchen aerator. One of the plumbers tried but, likewise, could not remove it. He said he would check with someone back at the shop and get back to me. They went to their vehicle and completed and emailed to me my Gold Inspection Form. That form included the pictures taken as well as a checklist of items they apparently "inspected" while taking the pictures. The form also included some further information about the 1 year additional warranty provided with Gold Membership. Get this....in order to get the 1 year additional warranty, the Gold Membership must be renewed in the SECOND year!!! (So the 1 year additional warranty that was supposedly included in the $462.28 for the toilet flush valve, that started this whole fiasco, was NOT really included!!) After all this, I'm sure what next happened will not surprise anyone. One of the plumbers returned and stated that I NEEDED TO PAY MY GOLD MEMBERSHIP!!!! Oh by the way, it's been over a week, and no one has gotten back to me regarding the kithcen aerator. I'm not holding my breath. Bottom line, in my opinion, Mike's Plumbing is DEFINITELY NOT who you want to turn to for quality, professional plumbing needs. From the above, you can prescribe whatever adjectives you deem appropriate to their service.

    Joe Water - Barely 12 months installed and the tank is leaking. plastic is brittle. poor quality.

    Joe Water

    (11 reviews)

    My pressure switch on the line into the pressure tank was busted off... bear attack? Unsure. But…read morewhatever it was, it left me with a geyser of water shooting into the sky. After turning off the well pump, I now had no water at all. Joe Water to the rescue! I called them at 8am and Brian was here by 9am ready to fix the broken stem connecting the switch to the water line. He quickly assessed the problem and proposed an easy fix and got the job done. Under an hour and we're back in business... err... water! Thanks Joe Water!

    This company is not the same company as that I hired 4 years ago. For the last 18 months I had…read moreconcerns I brought them up to them and they basically ignored me. Shame on me for being trusting. There tech does the monthly service never brings a ladder with him to check the tank as in and out in 4 minutes. When I hired them to install and service my system the original tech spent about 15 to 20 minutes at my house checking the float filter changes etc. never an issue. So obviously not the same service.. the straw that broke the camel's back was I was away and when I returned I found that I had no water.. pressure switch failed no big deal. I removed the filter to find it was completely dry. My question is how do you check the quality of water if you never ran the system so I decided to get someone else to check the water and paid for a water test and system overview and to my greatest concern they found bacteria in the water in the house as was as a super low PH in the tank and in the house that I can only assume caused damage to my fixture and water heater.. I spoke to them and of course they said everything was fine.. I hired a second company to do the same test two days after the first company came out and found the exact same issue. Unfortunately this company is all about taking your money and not doing the service you paid for. Good luck if you decide to use them.

    AIM Plumbing - This is the photo AIM sent me to justify a $3,400 repair. Can you see the damage? Neither can I.

    AIM Plumbing

    (6 reviews)

    Do not hire AIM Plumbing. I cannot stress this enough. They will quote you a cheap price to get in…read morethe door, then try to hit you with thousands of dollars in repairs they can't even prove you need. And when you push back and ask for evidence? They go silent. Here's what happened to me. I had a clogged pipe in my home. Another plumbing company had already inspected it, provided video evidence, and recommended a hydro jet. AIM Plumbing quoted a cheaper estimate, so I gave them the job. The hydro jet itself went fine. What happened next is the problem. After the job, they told me my pipe had collapsed and quoted me $3,400 to repair it. I asked for pictures or video to support this. They sent me the attached photo, which as you can see, shows absolutely nothing. A blurry image that tells you zero about the condition of the pipe or the scope of work needed. I followed up and asked for a video. Their response was that sending someone out with a camera would be a separate job with additional charges. In that same email, they admitted they never recorded anything when they ran the jetter down the line. So let me get this straight. You want me to pay for someone to come out again because you didn't do your job properly the first time? You want me to trust a $3,400 repair based on a photo that proves nothing? When I pressed them further, they refused to engage entirely. It's now been over a week since the hydro jet, and my pipes are working perfectly fine. Do yourself a favor and find a plumber who documents their work, stands behind their claims, and doesn't try to upsell you on repairs you don't need. One last thing. I tried posting this review on Google as well, but their page does not allow Google reviews. That should tell you everything you need to know about how this company does business.

    We used AIM Plumbing for work at our Condominium Association…read more Prompt and Professional service at a reasonable price. Highly recommend #AIM PLUMBING.

    AAA Eagle Plumbing - waterheaterinstallrepair - Updated September 2026

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