Two words. CUSTOMER SERVICE! These guys know what those two words mean and apply it…read more I had a backup camera installed in my truck almost three years ago, when I lived in El Paso. It stoped functioning recently. I attempted to identify the problem but was not successful. I call M & C on a day they were closed. They call me back a few days later. I let them know that I needed someone to troubleshoot my camera and figure out what the issue is. They quoted me a price just to troubleshoot. I thought the price was fair and I headed over. I fully expected them to tell me that a high cost repair or part was needed. I was very wrong. They not only identified the minor issue, they repaired it in less than 10 minutes, and charged me a little less than they quoted me. When I reminded them of the original quote, they dismissed it, letting me know that it was easy fix for them. To say I was impressed with their candor and work is an understatement. These guys earned a customer for life. Check them out.

All in all, they did a great job installing my daughter's stero and rear camera. We had some…read moreconfusion in the beginning regarding price but they were professional and quick on the install. I would definitely come back and refer them. The price is competitive as well. My daughter liked it.

I cannot recommend this shop based on my experience…read more I brought my vehicle in for a window tint installation, and within a day I noticed multiple issues. Several areas of the tint were already peeling, there were bubbles throughout the film, and there was hair and other debris trapped underneath the tint. This was not the quality of work I expected from a professional installer. Before leaving my car, I specifically explained that the rear hatch handle was brittle and demonstrated how to open it properly. When I picked up my vehicle, the handle had been broken. When I returned to discuss the damage and the failing tint, the owner refused to acknowledge either issue. Instead of addressing the poor workmanship or taking responsibility for the damaged handle, he offered only a refund if the tint was removed. After discussing it further, I was able to receive a refund while keeping the tint in place, but there was still no acknowledgment of the damage to my vehicle or the quality of the installation. I appreciate receiving my money back, but I would have preferred a professionally installed product and accountability for the damage done to my car. Based on my experience, I would not trust this shop with another vehicle.

This company is a scam! I got a loan for a car alarm which then I had to schedule and the owner was…read moreonly about to schedule days that were good for him. In the mean time im getting notifications about how I need to start paying on my alarm system that had not even been scheduled.

Unfortunately, I did not have a good experience here…read more Prior to scheduling the work, I sent the following email outlining exactly what I wanted installed on my 2014 four-door Jeep Wrangler: "I have a 2014 four-door Jeep Wrangler that I am looking to upgrade and wanted to see if you are able to support the following installations: * A rearview mirror with an integrated backup camera. We are interested in the Echomaster part number MRCHDDVRJW, which tilts downward when reversing to assist with parking. * Upgrading the headlights to LED units. * Replacing the factory radio with a modern flat-screen system that supports Bluetooth, USB connectivity, wireless music streaming, and phone-based navigation. If you are able to complete these upgrades, please let me know your availability and provide an estimated cost for the full scope of work and parts so we can move forward with scheduling a time to install." I received the following email response confirming they could provide an equivalent solution for the camera: "Hey Justin, The Rydeen works the same way as well. It gives you a different angle when in reverse. I would have to order a few parts, and get you scheduled the week after Christmas. Let me know if this will work for you." Based on that email confirmation, I dropped my Jeep off in the morning for installation. When I picked up the vehicle, I immediately noticed that the camera does not tilt or change angle at all. It is a stationary camera. In addition, the camera is not properly secured. Any bump in the road causes it to point downward, making it impossible to see behind the vehicle. As a result, the rearview mirror is essentially unusable, which creates a safety concern. They also installed a radio, but it does not support wireless phone connectivity for displaying maps or navigation. When I brought this up, I was told that upgrading to that capability would cost an additional $1,500. This was never discussed prior to installation. The radio has no front-facing USB ports. The only USB connection was routed into the glove box. The expectation appears to be running a cable out of the glove box door, which is not practical. The USB connection is also not secured and frequently falls behind the glove box, requiring me to retrieve it repeatedly. Jeep dashboards have designated locations for properly mounted USB ports, which would have been a much cleaner and more functional solution. I also had to bring the vehicle back a second day because they did not have all the required wiring components to connect the steering wheel controls. I was only informed of this when I picked up the vehicle on day one, which required me to miss work again. Overall, the final installation did not align with what was represented in the emails. Several features were misrepresented, communication around capabilities and costs was lacking, and the installation quality did not meet expectations. Based on this experience, I would not recommend their services. I have photos documenting the issues and will add them to the Google review.

These guys are great! Had my Viper alarm put in my jeep.. I took my doors off and accidentally…read morepulled my harness plug off..brought it back for repair and they guys reinstalled no charge.. they are getting all my business very honest and professional Great job thank you Roland Villanueva

This Is the REAL DEAL....Needed to Upgrade my 2016 Radio in my RAM. This Staff was very Upfront…read moreHonest & Knowledge !!!! Service was very Thougough & Fairly Quick. Very much like the look & function that kept will my original Factory Appearance. Highly Recommend !!!!

Great job team! Great sounds. Amazing support, service, and knowledgeable staff! Made my day…read moregetting my truck hooked up with the BEAT! Highly recommended.

good business. real recognizes real. he was transparent of his capabilities and was telling me…read moreeverything HE saw wrong. he did great work and didn't overcharge me.

Yesterday I got my car wiring done & sub installed in a little over a hour. He also tuned my sub…read more Very professional work at a reasonable price. I highly recommend.

Great experience, he was very kinda and thorough! The price was amazing as well! I would recommend…read moreBA Custom Installs, and I would definitely go back!

Excellent experience. Incredibly knowledgeable and professional. We wanted Apple CarPlay installed…read morein our daughter's car using her standard issued screen. Bill purchased the compatible unit and installed it while we went for dinner :) We came back and he ran through the details with our daughter and like he said, it would be easy to use every time the car started. She loves it!

Great service. Quality work. Timely and complete. Will be…read moreback. Will recommend. Thank you!!

I previously had a good experience with Elite Auto Sounds (New Braunfels), but my latest visit was…read moreone of the worst customer service experiences I've had. I brought in an aftermarket Android head-unit and HD backup camera for my daughter's car, which they said they could install in 3-4 hours with a lifetime labor warranty. After drop-off, the owner called saying the harness was wrong, despite me providing instructions, diagrams, and resources. Hours later, he complained about the unit, blamed it on being "from China," and said such installs were always a "nightmare." The car was returned late that day, with CarPlay not working (audio) and the next morning I discovered the backup camera was crooked, there was trim damage, and the head-unit wasn't receiving signal from the OEM system. When I returned for a warranty fix, staff claimed the unit was defective, refused to let me inspect the work, and threatened a $125 diagnostic fee when asked for a refund if I could fix the issue myself. They insisted the installation was fine. I took the car home, disassembled the dash, and found two improperly connected cables. Once corrected, the system worked perfectly. I provided proof and requested a refund since the work was not done properly, but the owner ignored my calls and texts, later having staff reiterate they wouldn't refund labor on a "Chinese unit." They failed to honor their stated lifetime labor warranty, refused accountability, and blamed the product rather than their poor installation. Bottom line: This was a deeply unprofessional experience, and I would strongly advise others to either do the work themselves or find a company that stands behind its work.

Excellent work and fast. Affordable price. Excellent customer service. There is wifi, tv and water…read moreon the waiting room.

Always a professional and clean install. This is my second front and back dashcam with the Install…read moreshop. They get you in and out with up upsells or fluff. Just great service and someone who knows what they are doing and has a passion for vehicles. The price is very reasonable and you get exactly what you want and need. I am very satisfied.