The gentleman t the house had my wife and the nanny confused and simply communicated to the wrong…read moreperson. It took me a few days to realize this. At the time it seemed like the person was driving off while I was waiting for an answer. This is because he thought he had already provided it to my wife. Anyone could make that mistake. They also handled my review very well and treated me with a lot of respect even though I didn't really deserve it.

Great local business with meticulous service. Just had our unit serviced for regular maintenance…read moreand the young man who came was very professional, very conscientious of the space he was working in and efficient. Highly recommend!

Everything!! I left feeling light, peaceful and heavenly. I had Korean body scrub that included -…read moresauna, steam room, body scrub and acupuncture massage. The feeling lasted days. It was well worth it!

Greeting: no warm welcome, no clear instructions just someone on their phone when you walk in that…read morehands you a key. No zen music or aromatics. Also no allergy or health form (red flag) The bath: looks like a butcher shop not aesthetically pleasing. No clear delineation of hygienic practices for all I know they're using the same washcloth on me that they use on the previous customer. The massage: i heard the machine from the wash area going off for 40 mins of my 60 min massage. The masseuse was pressing down on my spine it did not feel good at all. Also people kept popping in and talking while i was getting my massage. The place needs some fine tuning.

I had several people come to my house to look at my pool and Jeff was spot on in seeing exactely…read morewhat we needed done. He explained everything in detail, made some suggestions we were very happy with, very good price and his team came over repaired pool and replaced a new liner in one day. We found Jeff to be professional, honest and respectful. We have already recommended him to several friends who are in need of pool services. Thanks Jeff and his team for a great job!!!

Jeff, and his team from Blue Sea Pools and Spa, replaced the liner on our pool. Jeff is very…read morefriendly and really knowledgeable. The job was done in a day and Jeff returned the next day to do the final installation on our above ground pool. I would definitely recommend Blue Sea Pools and Spa.

Quite a terrible experience honestly. Gene had me all sold on a system. Went through all the…read moredetails on what i had purchased and planned to do. He explained why the hardware I had purchased wouldn't work and offered me hardware at twice the price. I figured he was the expert and gave him my credit card number. That was pretty much the end of service entirely. I contacted him again several months later as I was getting to the install. He claimed I had never told him about the original hardware and several other aspects we covered. When I provided him with the email that he sent back in response, he said "Computers are not perfect nor are programs, stuff happens.". Ultimately, he said that what he had sold me wouldn't work for my project. I will be filing a credit card chargeback.

From the owner: Custom Built Spas offers a complete highly detailed information package that includes a 2-1/2hr…read morevideo on how to build your own Spa, Hot tub, Swim Spa, Plunge Pool or Exercise Pool. We can supply complete packages of equipment, hand selected for your own project and shipped right to your door. And, Custom Built Spas provides our customers FREE personal coaching help by phone and email all during a spa or hot tub project until it's up and running.

Update I had a company come out and sweep the chimney and…read moreless than a baseball size amount of creosote was removed. No chemical cleaning needed. Deans was unable to tell the difference between a repair and buildup. I've also contacted Travis Industries the maker of the stove. To let them know about the experience I had with Dean's stove and spa. No customer should have to go through predatory selling tactics that deans uses. People are Travis Industries picked up the phone and at least took the time to listen. They asked for an e-mail and pictures and all of those have been sent off. Time will tell to see if anything happens. Lopi I did get back to me. So that's good. I've been not been waiting for over a week for my refund. I guess it's up to you whether or not you do business with them if you do good luck.

These guys are crooks. Worst customer service experience. We bought a wood stove through them and…read morepaid for them to install it. We found out a year later they never pulled the permit. We couldnt seem to control the burn rate in the stove and were going through wood very fast. Turns out they never attached the chimney pipe to the back of the stove. When we called them on it they just claimed it wasn't their fault. The stove ended up cracking due to being overfired because we couldnt control the air intake. They offered zero assistance and we are out thousands of dollars. Were honestly probably very fortunate our house didn't burn down. Stay away from this place.

Everything with EZ Aqua was exactly that... Easy!!! My first…read moreregret with EZ Aqua was not working with them sooner!!! They are FANTASTIC and HONEST!!! We had a stellar experience with this company. They were the first pool company I called when purchasing a new home. But then I thought I should check out and research more pool companies because this was the first pool I had ever had built. After interviewing everyone in the area and two years wasted I went back to the first guy I found and that was David at EZ Aqua. I just had a good feeling about him from the start and I should have trusted my gut because after working with him and having our pool for the fourth Summer I now know without a doubt I'd never use anyone else. David was so knowledgable and he doesn't do the hard sell. What I really appreciate about him is that he listened to what we wanted and was able to advise and educate us on what our best options were. He did not disappoint. In fact he delivered!!! He's honest and fair as well as working within our specific budget and got us the best bang for our buck. We LOVE it!!! David built us a beautiful pool that turned out exactly the way we envisioned. We had zero problems, no unwanted surprises, and nothing but great Summers ever since. He also built our pool ahead of schedule. I honestly can't thank him enough. I highly recommend him and his company. They truly are the best around with NO B.S. The EZ Aqua motto is, 'We make memories!" Boy do they!!! I have to say that is right in line with my experience! They make GREAT memories that will last a lifetime for my husband, myself, and our children!!! I should mention that I have a son with Autism and the pool has been wonderful for him and has helped him get outside and to socialize. I noticed another reviewer who left a negative review before I hired David and I'm so glad I didn't listen to what that person said. After the experience I had it sounds like absolute garbage to me. I can't speak for that person but I can say I had a totally opposite experience from start to finish and even beyond. Four years later and David is still totally accommodating even if we just have a question he's always been there for anything we need! I can only assume that some people are unable to please. I just have a hard to time picturing that he could be talking about the same company. That wasn't me experience at all and it's a shame that a good guy got such a bum rap. His work speaks for itself!!! Four years later -- results don't lie! I also have had hordes of guests and without a doubt every time people comment on our pristine pool that David built for us. My second regret is not leaving this review soon enough!!! He truly earned it. If I move and build another pool hands down without hesitation David will be my first and only call and he should be yours too!!! You can thank me later because this is the guy. When you speak with him you will realize what I'm saying is fact. Pool builders can be unscrupulous so go with a guy you can trust and that's David at EZ Aqua. I'm a musician with a strong social media presence online and am easy to find so feel free to reach out to me if you have any questions about my experience and recommendation. I also run a small bNb and the pool David built has been a big draw and much of the reason I have the five star reviews that I continue to receive Summer after beautiful Summer in this gorgeous pool!!! Everybody LOVES David's Pool... and I mean EVERYBODY! Don't wait - Don't hesitate just dive in, the water is warm!!!!!! Sincerely, Jena Kraus

We had a vinyl in-groung pool installed by Ernie and his Crew during the summer of 2011. His…read morecustomer service was above and beyond anything you usually get. We always got a phone call telling us what was going on whether it was to reschedule a date, follow up on a comment or to stop by. There was no point during the build where we were not in contact and did not have a good idea of what was going on. During the initial interview, he had great suggestions that made the outcome better and he wasn't pushing products we didn't need. They cost a little more than the the lowest guy that quoted us, but it was well worth it in the end. I would highly recommend talking with Ernie about your next pool.

Bought a pool pump and couldn't even take the time to show us how to use it, also didn't even open…read morethe pool properly. Last 3 evolutions with them have been terrible, will find a local company for now on.

I want to start with I do not like badmouthing people but I feel that people should know about good…read moreand bad experiences. Let's start from the beginning. I have called Caribbean clear Agawam Poolman and was surprised to get in so quickly because everybody was saying how they have difficulties setting up appointment open pools . We bought the house in January and our pool wasn't closed. Therefore I knew we're gonna have trouble cleaning out the pool however, I said professionals would help, they came on April 25. Look at the pool check pump filters. Everything was working conditions Jacob one of the crew guy said they seen pools in the worst condition. He did put significant amount of shock other chemicals and left saying that he's gonna be back in a couple days to check it out. Which he did, he had more chemicals said that my chlorinator need to be changed was leaking and I was OK with that. so they charge me $700 but my pool was green. I texted my pool picture to the company and said do you think after $700 your pool should be looking like this(green). Since my balance wasn't paid , Tim who is the owner of the company came in look at my pool ,cleaned my filter say that he's not going to charge me for the visit, but I need to clean my filter much more often. for next 3 days my husband was shocking and cleaning but pool was still green. I went Nanci and bought recommended chemicals Algeciras and Blue to Clear.. We clean our filter every two hours, but my pool still greenish blue with yellow sediment on the bottom and walls. By the way, Tim told me to do that and then he will come and vacuum the pool if this wouldn't work. he also mentioned that they have significant balance that should pay even though my due date was not in the week. came to be due date I went and paid $700. Then I went to the store and then end of the May, his wife told me that they just need to do phosphate treatment, which I paid another $50 for and she will let him know and he will get back to me about finishing cleaning the pool. When first time Jacob came my husband, and I said we wanted to pull Crystal clear with clear wall and the bottom and us that's gonna be after all this done . that evening, Tim's wife sent me a message ,saying that they don't have time to come in and vacuum, and I should contact Rick's pools to help me out to finish their job they got paid for. I feel that I paid them 600$ put chemicals in my pool. I think they have bad business practices. and I call Ricks place who charges 150 in hour to clean pool and 95$ to clean filer that take me 10 min to do. i'm not sure maybe just my experience, but I thought I should share.

First rate service- always Pleasure to deal with- makes…read moreowning a spa a pleasure Happy to reccomend them to anyone

Colby and the entire Scarritt company were fantastic. We were struggling for over a month trying to…read moreget our hot tub repaired by another pool and spa service company in the area. After three visits from the other service technician, we still did not have a working spa. Scarritt sent Colby to us within a day of our calling them. Colby came on the coldest day of the year and spent 2 hrs repairing our outdoor spa. He got it completely fixed and working in one visit. I cannot say enough good things about Scarritt or Colby.

Used the Facility this summer polite and efficient staff. Good canoes and a nice clean placeread more

My partner and I had a great time on the river thanks to Main Stream Canoes. We took the 6 mile…read moreupper river trip sharing a canoe. All of the equipment was functional and we were promptly dropped off at the starting point. The trip was a great mix of calm water and a little excitement in small rapids. This late in the season, the water level was a little low and I did have to do some walking but that's river canoeing for you. Arrived at the shop, pulled up the canoe, checked out and we were back on our way. We look forward to taking a longer trip with friends next season.

We purchased an older home and had a lock for the front door that looked like it was from the…read more1800s. I called a friend who suggested that we dismantle the innards of it and take it down to Builders hardware to see if they could change out the locking mechanism. That they did and rather quickly, even filing down some areas of the new one to ensure a perfect fit. These guys are awesome!!!