The gentleman t the house had my wife and the nanny confused and simply communicated to the wrong…read moreperson. It took me a few days to realize this. At the time it seemed like the person was driving off while I was waiting for an answer. This is because he thought he had already provided it to my wife. Anyone could make that mistake. They also handled my review very well and treated me with a lot of respect even though I didn't really deserve it.

Great local business with meticulous service. Just had our unit serviced for regular maintenance…read moreand the young man who came was very professional, very conscientious of the space he was working in and efficient. Highly recommend!

We recently purchased a 2 year old spa from a friend who was moving. They had originally purchased…read morethe spa from Sunwrights. Having never owned a spa nor a pool before the folks at Sunwrights have been super helpful! They updated the account information to reflect the change of ownership, they assisted with the water test and initial set up (and all my dumb newbie questions with complete professionalism). My spa is successfully up and running and being enjoyed and I'll be back to Sunwrights for my supplies.

If you are thinking about buying a hot tub, you must go see Joe at Sunwrights. They are the best…read more Service, knowledge of product, and staff are superb. We bought ours last month and have been very happy with the experience all around, including delivery and instructions.

I have only good things to say about Spa Keepers. Jeff and his gang have kept my 24-year-old…read moreSundance spa running far past its normal life span, and I have found their billing fair for the work they do. I feel lucky to have them when needed to keep my spa on "life support!"

I originally contacted Spa Keepers in late 2015 to repair a Sundance spa that had a burst pipe from…read morea previous winter. The tech was very pleasant and easy to work with. He diagnosed the issues and found a number of items that needed repair, including a heater and some piping (all damaged due to the freezing). The parts were ordered and although originally came in wrong (causing a re-schedule), they did finally come out and in late October and repaired the tub. The repairs went fine. The tech showed me all of the parts, made sure the water levels stayed up, etc. We had an old filter that he cleaned off and said would be OK to use as we were not going to be using the tub for the foreseeable future, we just wanted it repaired and running. The tech made no indication that the filter may cause future issues. (Note: The tub was never used during this entire time and the cover was kept on) I spot-checked the tub over the next few months --- the second time I checked about 2 months later -- I noticed the temperature was recording about 15 degrees below the set temperature. Everything else seemed fine. I checked the settings and left. The next time I came the temperature was back to the set temperature and all seemed well. About 2 months later I noticed the same problem again and so I called Spa Keepers and informed them of the issue and mentioned we just had the heater replaced. I also gave them full details of the situation in advance, in case this would trigger possible solutions ahead of time or in case they needed to bring a part, etc. I have them flexibility to choose whatever time was convenient for them, as the tub was outside. A new tech game and after some inspection determined that the filter was causing the heating issue -- he said that the fact that the filter was clogged or had reduced capacity, it was reducing the flow and so the tub could not properly heat. He indicated they could order me a replacement for approximately $95 + $10 shipping but did not have one on hand. A few days later I received a bill for a $90 service call + $115 for the first hour of service. I politely wrote in asking if they had any leeway to adjust the bill down as no service really needed to be done... and that I was never warned that the filter should be replaced or it could cause this issue -- and was never asked when I called for the follow up if I had tried changing the filter. Janessa wrote back: "Our previous service visit was on 10/27/15 so the filters are not in the same condition as they were on your 3/7/16 appointment. It is important to clean and replace your filters as needed." Our tub was not used at all during that time and we were told it would be OK to use the existing filter. We also never experienced this problem with the tub in 10 years of use. I also received a "non-apology" (basically apologizing that you feel a certain way): "We do appreciate your business and apologize if you feel that you were not given the information you needed regarding filter maintenance." While I did not expect them to eliminate the bill, considering I had just spent ~ $1500 in overhauling the tub and was not warned the filter would cause this issue, even a token gesture saying "you know, since we were only there a few minutes we will waive part the hourly fee" would probably have sufficed. Instead they doubled down on their charges -- "Our minimum charge to come out is $218.02 regardless of the result of your visit. " Now contrast this to a plumber that came out to repair a leaky drain cap on a shower -- the plumber arrived, looked at the drain cap and said "I'm not going to charge you for this -- take a screwdriver and a hammer and tighten the plate and your problem will be solved for free". In Summary: Spa Keepers original service tech was great and personable. Their customer service handling of situations is lacking and I avoid companies that don't make reasonable accommodations based on situations. As for whether replacing the filter will resolve the issue, I don't know -- I will update this in the future.

Jeff did a highly professional job with our pool renovation. He was very knowledgeable, thorough,…read moreand gave us a great deal of good advice. What we liked best was that he was there on site working hands on with his team everday. You can't get that kind of service from the bigger pool companies. Jeff delivered a great product on time and we were very pleased.

Jeff the owner is very rude and arrogant! Service guy wasn't much better! Extremely over priced!…read moreUse anyone BUT them!!

Jason came and installed a new liner for my in ground pool. Below are the key things you should…read moreknow: * Fair price * Quality work (he genuinely cares about doing a good job) * Good communication * Very nice and easy to deal with. I would highly recommended Jason if you are looking for help with your pool or spa.

Jason Walker is not only a great guy, but he goes above and beyond to help out. We have an Intex…read moreinflatable, hot tub that no one would fix, especially during the height of pool season, but Jason found time for us and fixed our hot tub. We highly recommend Walker Pool and Spa!!!

Great business to work with. We moved to a new home with a…read morepool and were absolutely lost and thank goodness for Mermaid Pool. They have saved the day many times over :)

They have been opening and closing my pool for several years. The experience has been very good and…read moreI go there for all my chemicals. Prices are very compatible.

Chris was in search of a new dart set, and a friend recommended Rizzo for their selection of…read morequality darts. So, we set off on a quest. I have never purchased darts, so I am not really sure what qualifies as a grand selection. Rizzo had about four or five sets for $30 or under displayed on the counter. There were also about twelve to fifteen sets total of sharp darts and soft tip darts in a display case. They ranged in price from around $50 to well over $100. I suppose that is a decent selection, but I am no dart connoisseur. What was great about Rizzo is that they allowed Chris to throw each set of darts that he was considering buying. They have an in-house board set up in the corner just for that purpose. It was very helpful for him to feel the weight of each dart set he threw, as he is a dart novice and would not have been able to make an informed decision based on internet specs alone. Dart enthusiasts probably hold a greater appreciation than I am capable of for the selection of dart components that Rizzo carries. They have an entire half wall dedicated to components and various spinners/flyers that you attach to the end of the dart to make it awesome (I am sure there is a much more technical purpose for them). All in all, we had a good experience, and Chris now owns darts that he loves. So, if you need darts, forget the fact that this is technically a pool place, and go get your mini javelin on. Just watch out for the Cheeto bandit behind the counter who finds it completely unnecessary to wipe the cheesy powder from his fingers before man-handling your new dart set.

Best around . Andy has a good amount of knowledge to help you in watch at ever situation.read more

They stock pool supplies and it's reasonably priced (for a brick and mortar store)…read more Water analysis is just a machine that supplies a printout.

Manager's great. I'm a new pool owner and brought a sample of my pool water to test for chemicals…read more The manager gave me a rundown of the exact list of chemicals needed and in which order. Some of the kids who work there are good people, but aren't as knowledgeable, but honestly we shouldn't expect them to be extremely knowledgeable either. That seems to be the norm around here for all pool supplies stores.

We've been dealing with Tanguay pools for 30 years, Dave just recently installed our 2nd liner,…read moregreat job working through issues with pool light leaks! They're the best!

Tanguay Pools is without a doubt one of the premier pool installation and service companies in…read moreConnecticut! We have been doing business with Tanguay for close to 20 years and have always been thrilled with their products and service. Recently, Dave and his team installed a new liner in our pool. The entire process was flawless from start to finish and our pool looks like it is brand new! The Tanguay team is always professional, polite, detailed and thorough in everything they do! Great company to do service with! Stan & Jackie St.John

"I'd gladly lose me to find you I'd gladly give up what I…read moregot To catch you, I'm gonna run and never stop I call that a bargain The best I ever had" (The Who) Man, oh man, do we love the bargains at Ollie's. This was our first visit to Newington's Ollie's, and we scored a fantastic deal. I am the Committee Chair for a convention next month, and one of the participation activities for the conventioneers will be assembling kits to donate to a Boston charity for children in need. We are set on the school supply side, but we are still a little short on the socks and underwear side for 50 boys and girls. So, when I saw a "15% off" email from Ollie's, it seemed like a divine sign to make a pilgrimage to the new Ollie's in Newington. And guess what we found? How about 5-packs of boy's underwear marked down to $2.99? BEFORE our 15% discount. Thank you, Lord Ollie. Ollie's was stocked to the gills and very neatly shelved. We bought this eclectic mix of goods: a big bag of Dot's pretzels, five boxes of K Cup coffees, a bottle of shampoo, a jar of pickled zucchini, a jar of salsa, and 20 of the aforementioned underwear 5-packs for just a shocking $88. Ollie's is a fun store to browse around in, and today we made out like bandits.

If you're a bargain hunter, this is a great place to check out! What surprised me was their book…read moresection. We were on a time crunch, so I will definitely be back to check it out, thoroughly. They had a great selection, and I was impressed with the children's section. We also found a great selection of old school candies, and brands I haven't heard of since the 70s, lol!