We needed to replace my car recently due to its age and figured given the cost for…read morerepairs/maintenance over time, we might as well just upgrade our vehicle. After going through 3 different dealerships, we came to Enterprise and they couldn't have made the process easier and simpler. On my first round with them, Jose helped me find a vehicle. He went above and beyond to work with me and my foot hadn't even hit the door yet. Over the course of a week, he scoured the inventory across several locations and worked with a very picky Yelper finding him vehicle after vehicle. We landed on a Chevy Spark that, while it seemed nice, I just wasn't sold on. At that point, I needed a break from car shopping, so I thanked him for his time and told him I'd let him know when I get back to it. Flash forward a month. I get to a decent point and hop back onto the hunt. Unfortunately, Jose wasn't available the day I walked in. John was the first rep to greet me and was just as helpful, friendly and professional. It's clear that Enterprise treats you like a genuine person and there's no pressure for anything. They make sure everything is clear from the beginning and will work with you on getting car payments as low as they can for you. I walked away with a 2019 Nissan Sentra with 60,000 miles and I couldn't recommend Enterprise more.

Needed a family car just about asap. We knew exactly what we needed and it was accomplished with…read moreease. Got the application, car, dp & everything resolved the same day. If you know the car, have your money ready this is the place to go. No time wasted. Thanks Mr. Car and Brett! No argument it's one of the easiest dealership experiences I've ever had.

I was looking around and it's cars, but the variety of used cars here is not offering or what I…read moreneed and I end up going to the other Toyota dealership where I end up purchasing a car

Another very unprofessional Toyota dealership. The service is free, but I'd rather pay another…read morecompany than risk these yahoos touching my car. While waiting for my service "advisor" I got to see 3 employees shooting dice instead of working. One of them was the "manager". Then there was a worker surfing Tinder right for everyone to see. The management here is derelict in their duties. Performance like this is an indication of their incompetence. Update: If this manager response was sincere it wouldn't be copy paste and the email address would be correct. There's your problem, folks.

I recently brought in my Sentra and had the pleasure of working with Jay as my advisor. He was…read moreincredibly humble and truly sincere in the way he treated me as a customer. Jay took the time to listen carefully, communicate clearly between me, his partner, and the mechanics, and made sure everything was handled with care. What impressed me most was his dedication-- even on his day off, he made himself available when I needed to come in. My car needed several major services, including an automatic key replacement, airbag, right front light, and fixing the alarm system. I knew it was going to be a big job, but Jay helped ease the stress by introducing me to a payment option, which made the process much easier. Thanks to Jay's support and professionalism, the whole experience was far less overwhelming than I expected.

My last 3 services the worst, even with appointment took them 2 hours to do a oil change, the…read moreservice guy didn't discuss nothing about the service, i left with a noise came back and they said didn't hear no noises, im done, no more! I was traveling from Apopka to the dealer because was good service, no more!!!! all my cars are Nissan since 2000. poor service and ignoring customer complaint, I won't comeback!

I was on the hunt for a 2022 Chevy Malibu. I had an idea of the features I wanted, as well as a…read moreprice point. I didn't need a car right at that moment, but was interested in better gas mileage (over my Explorer). I dealt with a few other dealerships, that were not exactly on the level. I'm assuming, that based on limited inventory, they were trying to force upon me options that I did not want (Redline model, all leather, spoiler, etc). They also had a tendency to try to offer me way less for my trade than it was worth. A dealership in Sanford actually offered me $13,500 for my Explorer, when I told them that I had a cash offer with no trade in for $19,500, almost directly across the street at the Acura dealership. They told me to sell it across the street and buy their car, which again, had way more nonsense than I needed/wanted. I passed on that option, and went to another dealership in Orlando. After making a deal on a car at that dealership, they indicated that they had sold it at a partner dealership in Tennessee, and offered me something else, even though I literally sat in that very car. Hard nope for me, especially considering they added a "dealer package" (some non-optional crap no one needs or wants, at the added cost of $3,500). I say all that to say this. On Chevy's website, I found my perfect car in transit to Starling in Orlando. It's about an hour drive from me, so I wasn't really interested in eight bucks in tolls each way, as well as the hour drive, so I called. I eventually began working with a sales guy, Miguel Roman. He was friendly, efficient, and didn't try to force anything on me. I had to provide my identification, and a $1,500 deposit (totally refundable, if the deal fell through), but was promised the car. I was told that it was probably around three weeks out. When the car hit the lot, they tinted the windows, and told me to come in around afternoon time. I was at the dealership for around two hours dealing with financing, and registration/titling. The finance guy wasn't pushy, and when I declined additional warranties, etc; he didn't push. In the meantime, Miguel got me a full tank of gas. I left with my new car, and drove home. The next day, Miguel called to ask about my second key. Apparently, I was given a key to another car (VIN was one digit off, honest mistake). I happened to be driving near the dealership the following weekend, so they gave me a second free tank of gas for my trouble. The loan for my previous vehicle took more than ten days for GM Financial to pay, so the account accrued additional interest ($16). I texted Miguel yesterday. He indicated that he was off that day, but would look into it when he got into work today. The account is already paid. The whole staff is friendly, professional, and efficient. The new trick would be for me to talk my wife into buying an Equinox or Trail Blazer from Starling. They are amazing! What a fantastic experience!

Christian was great! Very patient and knowledgeable!he helped us from beginning to end with the car…read morebuying process !

DO NOT WASTE YOU MONEY!!!!! this company is a scam. they sell you cars that is severely damage…read morewhich makes your insurance way higher because these cars are not fit for the road and this information is coming from the VIN (car fax done separately from what was given by this company), please check the VIN and get your own car fax because they bring it to their mechanic to make it look good on the outside however their vehicle is trash. they give you false car fax report. TRISH was very rude, her behavior was disrespectful and unprofessional. Her responses to my questions were dismissive and lacked basic customer service standards. Employees should recognize that customers ask questions because they need assistance and may not be fully informed. This interaction was not pleasant and reflects a clear need for immediate customer service training to ensure all customers are treated with respect and professionalism. I WOULD NOT RECOMMEND THIS PLACE UNLESS YOU WANT TO WASTE YOUR MONEY

excellent value, best in the state we purchased 2 cars from…read morethem before & now looking for a 3rd no haggle cash sales all vehicle are under 10k

I got a call yesterday from Tom to bring my car to repair the door. This is my 5th trip, to this…read morelocation. Each time i was told they found the problem. They r telling me it will be 2hrs for repair. I arrived at 1100 hrs. At 1200 hrs Tom came to lobby and said he had bad news. He said they sent the wrong part. It's obvious that no one checked to see if they had the right part. Being this is my 5th visit and i am missing school time, I don't have any idea who to complain to. This is not good. Im wondering if i should go to another dealer. Is there another acura dealer besides the auto fountain mall????

fountain auto mall sold me a lemon!! last week of jan 2025,…read morei bought a used car as is from juan at fountain auto mall. suspiciously the engine light came on the very next day after driving it home. the catalytic converter needed replacement etc etc. the manager was unresponsive and refused to pay a nickle or help in any way. i went to another dealer and a mechanic there said the car would cost more to repair than it was worth and that the car was inoperable !!! stay away from these guys. they have absolutely no integrity.

Great place to buy a vehicle if you don't have a great deal to spend. Most vehicles are purchased…read morefrom an auction and they don't buy garbage, check them out...

I purchased my Tesla through Paul without even seeing it and it was shipped from NY straight to my…read morehouse in Florida. Great experience all round, no dealership hassles and got exactly the car I wanted plus saved lots of money. I referred my girlfriend and a friend who both purchased cars using Paul. I won't buy a car another way ever again.

I always have an outstanding experience working with Josh in the service department at City Kia. He…read moreis consistently respectful, courteous, and extremely professional. Every time I bring my car in, he makes sure everything is handled quickly and efficiently, and he keeps me informed throughout the process. What really sets Josh apart is how he goes above and beyond for his customers. He makes sure that any issue or concern is addressed and lets me know I can reach out to him directly whenever I need assistance. It's rare to find someone who genuinely cares about providing that level of service. Because of Josh, bringing my car in for service is always a smooth and stress-free experience. City Kia is lucky to have him on their team!

Kia Soul LX needed to have 2 aftermarket LED headlights I provided installed. Made an appointment…read moreafter waiting 50 minutes. German comes to me and says my fog light bulbs are out, and they can replace them. I mentioned that the base trim model didn't come with fog lights. Also need a cabin filter, which I just replaced 5 months prior, which I also declined. So, installing 2 LED bulbs, labor book said 20 minutes each, cost me $210+MISC charges $21.10 for a grand total of $247.14!

Don't do business with these people they have no word ,no honor!…read more My boyfriend gave them a deposit for a car, because of one day he was late to give the rest of the down payment a "friend" of the owner comes like the car and he sold it to him. Very disrespectful! I not a way to do business give them zero stars

If i could give zero stars I would. They are wolves in sheep clothing! Performing yo-yo sales! They…read morewill put you in a car knowing you arent approved by the bank and then try to get you approved after they let you leave! Car was taken back after a week and was told that they were not returning my down payment! Please take your hard earned money elsewhere

Highly recommend this dealership, especially George. My husband and I stopped in here after looking…read moreat several vehicles over the course of a few weeks trying to decide what would work best for our family. We met George at the door and he was quick to address and show us around. He was easy going, informative, and not pushy. It didn't give me that ick of a car dealership feeling AT ALL, but more that he truly cared about ensuring that what we decided on was the right choice for us. He let us look at several different models and test drive too. We decided against purchasing that initial night and came back the next day with our family. He spent so much time with us again, answering questions and giving us space, when needed. He was so kind and genuinely cared about us. We left that day with an awesome 2023 Mazda CX5 and couldn't be happier with our experience. Thank you, George.

I was pressured to buy the car the same day, even with bald tires and poor handling. Promised…read morerepairs never happened, and they installed wrong tires I bought a $2,500 warranty and only got $2,016 back because of mileage. If they had answered calls and canceled it when requested, I wouldn't have lost that money. They also told me I couldn't use the warranty elsewhere and insisted the car was fine. I've paid out of pocket for multiple repairs in the 4 months of ownership and still issues, and after being promised callbacks--including waiting 11 days for a manager--they never returned my calls. Juan refused to assist in fixing the car, even after I repeatedly explained I drive a lot for work and needed a reliable vehicle. I trusted this dealership and lost a lot of money. Once they have your money, they disappear. Think twice before buying here, and always test these cars on the highway--that's how I discovered these dangerous issues.