Frank , the tire specialist and Andres one of the service advisors fall nothing short of amazing and both deserve raises for all of their customer service efforts -especially just for putting up with me! They explained everything from start to finish and answered all of my questions and concerns . This location is clean , very busy all the time has great service hours and the parts department is nice and the staff is helpful and friendly. There is plenty of seating options with TVs along with complimentary bottled water and coffee while you wait. The services are thorough along with inspections to keep you informed of your cars needs with text updates as you wait. Definitely a great choice for car care needs read more

Central Florida Toyota - Car Dealers Near Me - Orlando, Florida

I was looking around and it's cars, but the variety of used cars here is not offering or what I need and I end up going to the other Toyota dealership where I end up purchasing a car read more

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Dishonest and incredibly misleading. Don't expect any promotional offers to be honored when you go there, especially not before being gaslighted that "you're getting a great deal" read more

Central Florida Toyota - Invoice for 1 oil change on a 4 cylinder suv - Car Dealers Near Me - Orlando, Florida

I honestly was on my way to buy a Golf R but the dealership I went to was predatory and "market adjustment" prone. I immediately drove to CFT to look at a GR Corolla and after a test drive, I purchased one for a fair price. Johan Valles was great. Got a great price on my trade as well. In and out in just a couple hours but maybe cash is quicker but the place was super busy when I went. read more

Another very unprofessional Toyota dealership. The service is free, but I'd rather pay another company than risk these yahoos touching my car. While waiting for my service "advisor" I got to see 3 employees shooting dice instead of working. One of them was the "manager". Then there was a worker surfing Tinder right for everyone to see. The management here is derelict in their duties. Performance like this is an indication of their incompetence. Update: If this manager response was sincere it wouldn't be copy paste and the email address would be correct. There's your problem, folks. read more

I took my care for a diagnosis . i declined service as it was very expensive and part was on backorder and was told I have time . the car stopped on highway less than 10 miles from the dealer. car was towed to another mechanic who showed me that the dealer charged me for a diagnosis they didn't complete . no one at the dealer returned a phone call. terrible follow up and service . I bought two cars from there . Definitely wouldn't recommend read more

If you can avoid this dealership, do so. I stopped to ask a simple question related to updating the mapping program on my mother's Camry. I was told my car required an inspection before I could ask my the question. "An inspection to update a map?" The teen-age "service advisor" looked at me like I had three heads and directed me to an older fella seated in a corner who also had no clue what I was asking and directed me to the teen-agers outside placing service numbers on the cars. Clearly, there is no customer service at this dealership. Merely the profit-driven dealership railroad that underlines what we all know so well. Once you purchase the product, the human touch is superseded by a dollar sign. read more

I am extremely disappointed with my experience with this dealership. In October, I sold my Hyundai Elantra to the dealership for $500 as part of purchasing a Toyota Corolla. Months later, I received notice of an insurance claim involving the Elantra because it had been in an accident. That was shocking, considering I no longer owned the vehicle. After looking into the situation, I was informed that the dealership had never transferred the title out of my name. As a result, I was left dealing with the consequences of a vehicle I had sold months earlier. What has been even more frustrating is the complete lack of communication. I have spent months trying to get someone at the dealership to help resolve this issue. Each time I call, I'm told someone will contact me, but no one ever does. I even reached out directly to the general manager by email and still received no response. Mistakes can happen, but what matters is how they're handled. Unfortunately, this dealership has shown little urgency or accountability in resolving an issue that has the potential to seriously impact a customer's insurance and legal responsibilities. I hope this review encourages the dealership to address situations like this more promptly and prevents other customers from having a similar experience. read more

I had an oil change on Saturday, and either the service drive porter or mechanic decided that their comfort in my seat for a hundred feet was more important than my daily driving comfort. I don't rearrange your furniture, don't rearrange mine. If my vehicle had a memory option, that would be different, but it doesn't. Bottom line is, don't adjust the customer's seat. read more

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I loved bringing my car here yes they try to sell you a service the car doesn't need but today December 4th , 2025 I took my car for basic oil change and after the job was done I started driving the car got as far as my mothers home and the car gave me an error code saying low or no oil I call the dealer to let them know what happened so they had to get a tow to get the car and bring it back for the service to actually be done. Wasting a whole day dealer with an oil change that is a simple procedure. To add more few to the fire they gave my phone number to sales person to spam me with messages and calls to try to buy a car. With this experience I'll be doing the service on my car for now on. read more

Central Florida Toyota - Car Dealers Near Me - Orlando, Florida

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Terrible customer service and a blatant bait-and-switch. I've been a loyal customer for years, bought my car here, and have had more than 15 oil changes done at this dealership. In the past, when they ran a $69 oil change special, my total would end up around $75 with fees--which was reasonable. This time, they advertised the same $69 special and tried to charge me $110. That's not a small difference; it's misleading and unacceptable. They used to value repeat customers and honor their promotions, but now it seems they're more interested in squeezing every dollar out of customers than providing honest service. After years of doing business with them, they've permanently lost my business. read more

Let me start by saying that if it weren't for the video that was captured when I pulled into the service lane, the outcome probably would've been much worse. My service advisor on 5/4/25 was Ventura. I made my appointment for an oil change only and he started by showing me a video and suggested a front wheel alignment along with a list of other recommendations. Fast forward to today 5/5/25, my husband took my car to get the alignment elsewhere and they brought it to his attention that the engine could've blown. I should've had him take a picture. The cap was left off and almost all of the oil leaked. I waited over 2 hours to get my car back yesterday only to find it still parked since there were 2 curbs fully of cars already done and customers still waiting. All they know is to try to get you to do all the repairs and not even taking care of the cars. We will not be returning for service at this location. They have gotten worse over the last few years. read more

BOUGHT my Toyota RAV4 SXE - OVER THR PHONE! I was unable to get this dealership as I live over 100 miles away! THIS WAS THE EASIEST PURCHASE EVER! Johan, my sales rep, was beyond helpful, NOT pushy; very kind & friendly; & Super fast yet Uber efficient! He took the time to send me a detailed video message of the car, that I ended up buying. Luis. the financial manager, was amazing! No haggling; up front & honest; & once again uber accommodating as my car was delivered to me! DO NOT HESITATE to BUY YOUR NEXT CAR FROM HERE! read more

Central Florida Toyota - Car Dealers Near Me - Orlando, Florida

On August 16, 2025, I visited Toyota dealership on 11020 S. Orange Blossom Trail Orlando, Fl. I like the idea of the Salesperson waiting/greeting the customers at the parking lot. The salesperson who assisted me was at the dealership parking lot and immediately introduced himself. I already knew what type of vehicle I wanted to purchase. I was fortunate to see the vehicle and within minutes I test drove it. Within a short period of time, we were negotiating the price of the vehicle. The salesman (Diego Luzardo) was pleasant and even offered to give me a free carwash and one tank of gas upon purchasing the vehicle. Diego "negotiated" a great sales price. I was so happy and that thought of this is too good to be true. However, I repeatedly asked & verified with him the final price of the car. Diego reassured me that was the final price. We sat with the finance person (Franklin Decena) and upon signing the paperwork I realized that Diego had misguided me and was untruthful with the sale. I asked to speak to him. Diego deflected my questions and eventually was unable to provide a honest respond. I expressed to him how I felt about his unethical practices with his job. Subsequently, I informed his manager (Vinchenzo Machado) about Diego's unethical work practices. Mr. Machado did not appear alarm nor concern about the purchase transaction. If you are planning on visiting this dealership (Toyota dealership at above stated location) be very concern/aware about their sales practices. It appears that the managers work together with the salesmen with overpricing the vehicles and then getting a cut from such purchases. I would not recommend this car dealership. read more

had a very disappointing experience at Central Florida Toyota. On August 25, 2025, I emailed with Enrique Becerra about a 2023 Toyota Tundra. I told him I lived over 45 minutes away and that my time was limited because I work two jobs. I specifically asked if the truck was available, and I was assured that it was and that I could come in that same day to test drive it. I made the long drive and showed up at 8 PM, only to be told that the truck was actually in the shop, had not passed inspection, and wasn't even available for sale yet. They said whatever they needed to say to get me into the dealership, and it completely wasted my time. The lack of honesty and professionalism was disappointing, and the staff showed zero remorse for the inconvenience they caused. If you value your time, I would strongly caution against trusting what they tell you over the phone or email. read more

Finance department added on fees like 7 year warranty and paint protection. Won't recommend this dealership ! read more

very bad new car buying experience; they switched the car when I asked for a different color. The car I test drove was ($49,000 MSRP) with the features I wanted. They gave me a lower priced car and claimed it was identical ($43145 MSRP). Realized this next day -they refused to talk. Be careful of deceptive sales guys here. More than losing the $6000, it was the deception that got me. DONT BUY HERE. Also traded in a $9000 retail car and we agreed on $4000 as trade in for adjusting the sale. They never gave me this credit. read more

Good afternoon, I wanted to take the time to say Thank you to Diego from Central Florida Toyota the helped me buy and trade in my car. The service was on point. I absolutely love the attention and service everyone gave me. read more

Central Florida Toyota - Car Dealers Near Me - Orlando, Florida

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So they have oil change special for $69 which is fair price. But THE HIT YOU WITH $100 bill when it's all setup. What kinda special is this. They say it's charge for shop supply fee and that adds up to $96.00 these hidden fee suck and if you have a 'special' then yeah have it be only $69.00 crazy. NOT REALLY A SERVICE SPECIAL. read more

Central Florida Toyota - Show the service - Car Dealers Near Me - Orlando, Florida

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Jesus did great job. he worked hard to help us to get what we want. he was very willing to help.

Excellent experience at central Florida Toyota with Ramon Alvarez and financial very professional, patient and helpful

I drove over 200 miles to go look at a 2025 used Camry. I was met with resistance, I'm assuming bate and switch as a sales person was imposing a new car instead of the one I went to see. Beware. read more

We had the pleasure to have a fantastic sales associate who treated us with professionalism, respect, kindness and understanding. Farook is very knowledgeable sales person who went out of his way to make sure we were able to purchase the vehicle we did a test drive. He consistently assured us that if we could patiently listen to him he'd do his better to make sure we would drive out of the dealer in our new truck. We're very grateful for all his assistance, encouragement and most importantly that he came on his day off to assist us. Great job Mr. Farook read more

Cristian Gutierrez, our Sales Rep has always been amazing! We've had the pleasure of buying with him 5 cars to date since 2020. His always available, helps you out personally and professionally. Finance department is amazing as well. Juan Becerra from finance was great! I give this dealership 5 BIG STARS! If you need a car, new or used, this is the right place, and the right people. read more

Dealing with car dealers is always a concerning issue for us. Whenever you go in the door, you can almost predict what will happen. For us it was pretty much the same as we expected as it relates to the negoiation. We went in on the last day of the month as our trade in was not reliable. After service by Ford of Clermont ($2000.00) our Ford Expedition came back with an engine light on that wouldn't go away. They said bring it back and spend more money to really get it fixed. Due to its age we decided against it and settled on a 2022 Toyota Highlander Limited. It was realitively low mileage with an inflated price tag, which I expected from a dealer. We were met by a salesman who showed us the vehicle then shortly thereafter had to do something else and passed us on to Valentina Decena a nice young lady who dealt with us in a forthright manner eventually passing us off as expected to a Sales Manager, name not recalled, who as usual took our offer to the back office for "approval" (never saw that person). After several back and forth disapprovals of our offers we came to an agreement of an out the door price that was acceptable. We were prepared to walk out the door, we both knew each others position. In the end it came down to $500.00 so we went up and they came down. What I consider a fair deal was reached. Not quite like dealing with an oriental rug merchant in Istanbul, Turkey, but close. The trade in offer was noticeably lower than I expected and all the add on fees were higher but none of that really matters, it is the out the door price that really matters. I did not feel like I was decieved in anyway, everything was what I expected before walking in the door. The sales process and financing process was time consuming but straight forward. No one I talked to could make a final decision; it had to be made by some faceless person in some back office. I didn't have enough cash to pay for it all so I had to finance part. The finance lady, Gloria was knowledgeable and professional. All in all, we came away comfortable that we received a fair, bordering on a minimally good deal. All the people we dealt with were knowledgeable, polite and professional especially Valentina. read more

I had some concern about this being my closest Toyota Dealer to me after reading earlier poor reviews and I had to get my car in for service. It appears that this dealership listens and has stepped up their game and made this a very pleasant visit. This was my first service and visit to this dealership. I've owned many Toyotas over the years, have experienced many dealerships and waited in many customer service areas waiting for my car. This, hands-down is the best of all of them. The large, almost sprawling, waiting area was equipped with many chairs, tables, a large screen TV, coffee center, vending machines, and counters that allowed you to not be crammed into a sad, boxed-in, waiting area with other customers. The quality, repair, and spacing of the furniture was excellent, meaning that you are not sitting for hours on torn, old, uncomfortable chairs close to other patrons during Covid season. We even got a roaming visit from the manager to check in on our wait--a first for me at any dealership. This service occurred one day after the Christmas New Year Holiday and the backlog of services needed was large. My total time there was 4 hours but the comfort of the facility made it as easy as possible. They had free WiFi (via a Penske service) and so I was even able to Docusign my bill and pay my bill online without needing to physically do so from my advisor, Gonzalo. He was very good juggling his many customers, and the entire visit was made as pleasant as possible. They even washed my car! So, the earlier reviews appear have been addressed and I am happy to recommend this location for servicing your car. read more

Andrea Lara was my service advisor. He was very professional and friendly and explained everything that was going to be happening. He offered me a Lyft ride to and from home as I waited for my repair. I was told the job would take between five and six hours to repair and quoted a price for that job. The job took only three hours, but I still had to pay the full price of labor that came to 5 to 6 hours worth of labor charges. I don't feel this is a fair practice, but it is probably standard amongst all dealerships. They repaired my car and it drives as good as new now. I drive a 2012 Toyota Camry and love it. I would recommend this dealership and this service advisor. Thank you. read more

Central Florida Toyota - Car Dealers Near Me - Orlando, Florida

If you're looking to get a car work with Sebastian I. He's great and will get you the best deal, service, and price for your vehicle. For service I recommend Cirri she's really hands on and understanding of any car issues and knows how to problem solve. read more

Went in looking for a new vehicle and was so glad Michelle was the one to help me. She wasn't pushy like normal car salespeople that I've encountered in the past. She let me test drive any vehicle I wanted and was very knowledgeable about each vehicle. If you're looking to purchase a vehicle at this location I highly suggest you ask for her! She'll work her magic and make the deal happen at the best rate possible without you feeling pressured. Completely enjoying my new Grand Highlander thanks to her. read more

Central Florida Toyota - Car Dealers Near Me - Orlando, Florida

there is this one sales manager(I don't know if he's really sales manager or sales rep) I don't want to bring up any names, I would like to start my sentence with he doesn't know how to calculate 25,000+18,000. And he didn't come prepared when he's coming to negotiate with me a price on the that they're selling to me, he was just saying could be $56,000 or $57,000 or $58,000 but the actual price is $55,000. It is really frustrating to work with such a sales rep who doesn't even know basic math plus his attitude to the customer is very bad in such a way that as if he's selling the car for free. To provide context for someone at Toyota who really cares about my comment: Date this happened: 2024-10-13 Enquiry about: grand highlander(white color) Meeting time: 10am est read more

Assisted my DIL buying a new car for the first time. Overall experience was positive as Elias was able to work with us and help her find the car she was looking for. Dealership does not add any additional fees outside the normal dealer prep fee that's part of the MSRP. I would buy from here again given the need. read more

I bought a Camry on 4/15/25 The staff was very helpful My salesperson was David and he did a wonderful job presenting the car .He has also followed up with phone calls on how well I was liking the car Sales manager Louise was very helpful in helping me get my car registered in another state. I would not have been able to do it without his excellent help. read more

I had the 10k service done to the vehicle. Jesus Ama was my agent and he was phenomenal to work with. He explain everything that needed to be done on the vehicle and my concerns with the apple car play. Jesus communicated with me and was transparent the entire time about the service in my vehicle. In addition, he answered questions that I may do certain things to my vehicle in the near future and I really appreciated him for that. Thank you for a great experience at the service department. read more

Gonzalo is a gem. He ensured that everything I needed as far as service on my car was taken care of. He gives great customer service!

My experience at Toyota Central florida was very good, I received a great deal and the staff was very helpful, the customer service, the financial services. I can't find the real words to explain my thanks to the Manager and Director of Business. Thank you so much guys. Belly read more

Exellent services. Exellent customer service. Thanks Jakobo. For help and service. That's is my 3 car en central florida toyota read more

The salesman Jose was amazing. He listened to all of my concerns and tried his best to work with my budget. This was the best car experience I ever had! read more

Everything from the entrance to the dealership you are received with warmth and professionalism. Our salesmen, Samuel Burges was great. Very professional and friendly. He worked hard to find the right vehicle for our needs. read more

Terrible service. The technicians must have never worked on a car before. The paint got scratched, the leaks weren't fixed, a custom tire cap went missing, and the dash display now has a broken clip and light. Think twice before going here. read more

Back in May 2019 I purchased a 2019 Prius Limited. This is an amazing car. It is my fourth Prius since 2010. When I got the car home I was reviewing my window sticker and the contract. I was charged twice for the same item. When I called the dealership they said they couldn't do anything about it. No credits for service......nothing. I have never stepped foot in their door again. I am now in the market for a 2023 Prius Limited or XLE. I looked at the Central Toyota web site and saw that one was in transit. Since this is a new design with two inches less head space, I'm not even sure that I would even like it. I put in an interest request on the vehicle. I received an email back and they explained that the car was already sold. I then asked if I could come by and look at it and was told no. Today I received this reply to my last email. "There is a shortage of vehicles because there are customers that are willing to buy before seeing the vehicle in person. This is a redesign to a Toyota model and it is in high demand. Customers know the Toyota product and are willing to make the purchase. We actually allow you to look at the vehicle before you take delivery of it and test drive it but the pre sale must be done prior. I agreed that Toyota was a great brand and let them know that I've had 2 Celicas, 7 Camrys and 4 Prius and that I always trade before I have 70,000 miles on a car. I told them that they were delusional if they think I would put any money down on a car that I'm not even sure that I want. I have now found a dealership that is willing to let me look at a car when it arrived that was already pre sold so that I can determine if I want to preorder one. Stay far, far away from this dealership! There are better choices in the greater Orlando area. read more