The process of selling my mother's inherited RV soon as she passed was a very emotional process…read more The employees at RV land were exceptional. Stu, Jason, Damon, and others were professional, communicative, friendly, and went above and beyond to make this sales experience the best it could be. I highly recommend RV land for both sales and service.

Stu (sales) , Josh and Chris (service) were all fantastic. I just got back from my first trip…read morewith my new Micro Winnie and had several questions. Chris was very patient with me and shared several tips. It was my first solo RV trip so things got a little questionable. They offered to put my rig in my storage spot as it was partially blocked and knew I was new at towing something this size. HIGHLY RECOMMEND this place and the staff....

The broke a a piece on my vintage camping trailer - repaired it but, still…read more They are now out of business and that's probably a good thing. Folks here were rude and not at all customer service oriented.

I recently purchased a Bumper from Spillar. They completely put the wrong product on my car. After…read moretelling them they said I was wrong. I showed them the photo I brought in, the photo from the Ranch Hand website which was on the flyer in their show room. The older lady in the office proceeded to tell me that despite the fact the brochure which was right in front of her show differently that I was wrong. It has little to do with the bumper, quality or even how it was installed. It is 100% to do with the attitude of the staff, the lack of attention to detail Or willingness to admit they ordered the wrong part. To top it off they couldn't even figure out what the balance correctly. In the end it was a five dollar difference, but I was willing to pay it to leave and not have to deal with the worst customer service I've had in a while. You really have to want the bumper and have no other options to use Spillar. Make sure you get everything in writing, keep your paperwork, and dot the I's and cross the T's. No matter what, don't expect them to apologize if they screw up. Prologue: After reviewing the paperwork I realized they had even written it down, the way we had discussed it. I confronted them with this and told them they needed to make it right. It's hard to be a small business and turn a profit, I of all people understand that. An apology would've gone along way, a few hundred dollars discounted drastically changes my attitude. I have much higher hopes going into this

It's with great pleasure that I write about my great experience with the service performed on my…read moresleeper roof AC by Motivated RV's staff and Top Service on 06/16/2020. This family run business is the best I've ever experienced and here's why: My roof AC on my commercial vehicle sleeper had malfunctioned while working for the City of Austin, TX supporting the COVID19-National Emergency. When I contacted Bryan and at Motivated RV, was understanding ready to help us correct our problem in the most expedient way possible, despite the heavy workload his shop was under. Bryan and quickly assessed the issue with our unit got us a replacement roof AC (as ours was still under full warranty) installed and tested the new unit in minimum time, enabling us to return to our station in Austin, and continue our support for the City. This service was beyond great! You just don't find businesses on a consistent basis around the country that are as responsive to Professional Drivers (truckers), unique repair needs like Motivated RV responded to us. Bryan is most professional, understanding, and kind--attuned to the unique needs of a customer with extenuating circumstances. I most certainly recommend that anyone having a need to have any problem corrected on their RV or Commercial vehicle specialty Sleeper Straight Truck (RV on a straight truck frame) use the services of Motivated RV in Austin, Texas, hands down! I have some additional work that needs to be addressed and will soon return to have Motivated RV resolve that problem as well.

Unpleasant experience - poor service and treatment and poor work quality. Avoid doing business…read morewith them, eight months later still fixing their mistakes. There are plenty of other better quality RV repair shops, as we have found.

DO NOT RENT AN RV FROM THEM! This company is the absolute worst! They should have never let our RV…read moreon the road. Two of the windows on the RV literally fell onto the roadway which we were traveling. They tried to blame us for the windows falling out!!! WTF Below is the full list of issues we had with the RV: - When we left Austin the glass window fell out on bedroom window onto the roadway - On our way back to Austin, we lost a second window on the dining slide out onto the roadway - Air conditioner not working in main room, E4 error code - 24/7 support not available, voicemail box full. - Roadside assistance said they couldn't help us with any of the problems - 7' broken wood board on slideout, fell and almost hit daughter in the head - The gauge on the freshwater tank doesn't work so can't tell if there's any water or not. Only discovered on the 3rd day the tank was full of water - Water fill hose leaking at connection, spraying water all over. We couldn't use the camp site water because of issue. - Hot water doesn't work on kitchen faucet - Back up camera not working - Various windows/mechanisms broken and taped on outside with shipping tape - Broken screen door handle - No key for outside storage locks - Leg on Queen bed is loose/broken - Door on bedroom doesn't stay closed or latch - Window shade in bedroom is broken - Right rear view mirror very loose - Kitchen drawers won't stay set - Slide out panel controls are reverse - Check engine light was on the whole trip. I called immediately after picking up the RV and was told it had to do with the catalytic converter

We rent an RV every year for the F1 race in Austin. This year we decided to save on time and gas,…read moreso we drove our personal vehicle down from Michigan. I booked months in advance without any issue. I called and check in a few time over the few months the customer service was great. RV was clean and everything work as expected. I asked for an early pick up it was not problem. Over all I would rent again next year. Best way to experience the race weekend.

Cody is awesome !! He is the RV man I will always call. The…read morewind blew my awning off and the frame was just another gust and it would have been trash. Cody answered his phone, and was out to help me within a couple of hours. I was very thankful and happy to find a reasonable RV tech. Five star !!!!!

We were communicating, then I got ghosted! Been trying for 2 weeks to get this addressed. I'll…read morejust keep trying.

Had a hiccup with our fridge. Driving cross country and needed it fixed quickly. Called Howard and…read morewithin an hour he was at our site and had us up and running again. Very friendly, knowledgeable and efficient. Super pleased with our experience. Thanks, Howard.

Probably more qualified for exterior mechanical. Would not use for any interior work, Electronics,…read moreor anything requiring a delicate hand.

This company never called me back. Maybe they have too much business to return my call for service…read more RUDE!

We were on a weekend trip to Lockhart State Park where, unbeknownst to me, I fried the board on my…read morewater heater. I called Matt around 7pm, by 8:30pm he was at our campsite. By 9:30pm he was done. I cannot recommend him enough.

The inspector that came out to inspect the trailer, she was Thorough inspecting the trailer. I'm…read moresorry that she was on her hands and knees up there on a trailer. Did a wonderful job.