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    Rivertown Pediatrics

    3.1 (16 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 3 weeks ago

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    My boy gained 1lb 6oz overnight! This is why I left this office,totally incompetent, can't keep proper records and don't care to
    Carlee S.

    I've just had it with this peds office. They're 45 minutes late EVERY APPOINTMENT no matter what (we've had 5) and their front desk people need to step up their work. I have been told 3 times now that my appointment is a different time that it actually is (I.e. 8 am on Tuesday when the docs don't even come in until 9 am). I've even had the handwritten card to prove it! They don't care. THEY were unable to schedule my sons 3 month appointment until he is 4 months, so now we're behind (currently almost 8 months and STILL haven't had our 6 months appointment) They are constantly educating me on the wrong age, our last appointment at 6 months was for 4 month shots and they were giving me material for 4 month babies. They are literally too small minded to give me 6 months sheets as well. These are the people caring for my baby?! Oh hell no. I've been a registered nurse for 5 years, without pediatric experience and I have corrected the staff here multiple times. It's just ridiculous. What about parents without medical experience?! What kind of info are they getting?! And their after hours answering service?? FORGET IT. The docs says if you're worried take them to the ER, if not bring him in in the morning. Obviously I'm calling you because I'm worried, and I need to know what to do. Sorry to interrupt your on-call night, which you're getting paid $175,000 a year to do. I'm just done with this place. They have like 15 providers but to get your child in there is 2 months waiting time. These people just want your insurance money and don't give a shit about you or the kids. Find somewhere else.

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    2 months ago

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    7 years ago

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    5 years ago

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    7 years ago

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    10 years ago

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    8 years ago

    Love Dr. Mcwhirter. The np's and pa's are helpful and cut down on wait times. They're very knowledgeable.

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    7 years ago

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    8 years ago

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    9 years ago

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    Ask the Community - Rivertown Pediatrics

    Review Highlights - Rivertown Pediatrics

    We have seen Mcwhirter and Heiss and love the care they provide.

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    ZÖe Pediatrics

    ZÖe Pediatrics

    1.6(21 reviews)
    5.8 mi

    If I could give a -5 I would my daughter was diagnosed with autism and I'm trying to get her into…read moreABA therapy. I have been calling Zoe pediatrics (since that's where I got the Dx) and talking to people to get a referral since February, early February and now here we are almost mid April and I still can't get a referral to get my daughter some help and to get her into school. They are hindering my daughter's ability to get help and to get into the school, but they don't seem to care I don't know how hard it is to do a referral. I used to work in a medical office and it doesn't take that long but for some reason two months and counting and I still can't get a referral. ABSOLUTELY THE WORST !!!!

    I did a review a couple of weeks ago... my child did not receive the care I thought she should have…read morereceived ... we have been going to that office for 5 years !!! I got a call from the office mgr he was nice but I still came away without the requested medication.. I let him know that I would not be back... they had prescribed the medicine previously but now Dr. Kong took issue with it and refused to prescribe it. Soooooo I got a letter today letting me know I cannot bring my child back due to my BELLIGERENT behavior..... ha ha......very funny... so dont fight for ur child .. dont complain about your concern for ur childs care or you will not be allowed back into the office !!!! I have already found a new provider who was so willing to bend over backwards for my child !! In this instance the grass was greener on the other side. Hasta Baby !!

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    ZÖe Pediatrics

    ZÖe Pediatrics

    1.4(17 reviews)
    1.0 mi

    I have been taking my children to Zoe Pediatrics for almost 10 years. Even with an appointment I…read moretend to wait 2-3 hours to be seen by the doctor. What keeps me coming back is that it's always clean, not too crowded, and the staff is always pleasant. However today when I called to gauge how busy they were and if they could accommodate a walk in, the gentleman that answered was extremely rude. I understand being booked up, but he was dismissive, talked over me when I was trying to explain the nature of my visit, and ultimately hung up in my face- but not before letting me know his name was Kenny Kong, the owner and operator. Mr. Kong's conduct directly contradicts the very positive qualities that have otherwise drawn and kept my family loyal to Zoe Pediatrics for so many years . I believe it is crucial for an owner to exemplify the highest level of patient care and respect and I would expect a higher level of professionalism from someone who is at the helm of a family-focused medical practice. I am really disappointed to know that's how he treats the families that support his practice.

    0 stars. Her and her incompetent son are the absolute worst pediatricians I've ever met. They…read morerefused care for my 1.5 year old daughter over a missed appointment in the past and claimed it was too much of an inconvenience for them. They'd rather reject care for a little girl than to have a heart. They won't even refer us to a specialist for this limo on the back of her head. Karma is coming to them I deeply hope. Maybe they'll respect karma better than they do kids

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    Phenix City Children's

    Phenix City Children's

    1.0(1 review)
    6.3 mi

    I am still in shock over Dr. Chaundra's behavior that I witnessed yesterday. Seems like a bad…read moredream. My daughter had prepared some questions to ask the doctor regarding the new medications she had prescribed my grandson for ADHD and depression. After all, it was his appointment for "medicine review". My daughter had done some research and talked with other parents in similar situations with similar negative side effects and wanted to discuss possible other options with the doctor. When my daughter began to talk, the doctor was visibly agitated and became immediately confrontational. She verbally attacked my daughter with condescending remarks as if how dare she question these medications. She then said, "Oh so you are the doctor now and I have nothing to say". She just sat there and started typing her notes. I then asked her a question and she said "ask her, she's the doctor" and pointed at my daughter. I questioned her comment to me and she said "I'm not going to repeat myself". She stood up and said "good luck" and opened the door and walked out. We didn't know what had just happened. We were both in shock. We walked to the counter to check out and the girl said "I'm sorry it looks like Dr. Chaundra has released you as a patient". The girls behind the counter were very kind and sympathetic. The look in there eyes was obvious that we weren't the only ones to have ever experienced this behavior. So we left there with NO doctor, NO answers, NO plan for a precious 7 year old. How could a doctor prescribe narcotics to a child and then in a matter of minutes just leave this child hanging with no direction? Completely unprofessional and inhumane! Still in disbelief...

    From the owner: Ritu Chandra, MD, FAAP Board Certified in Pediatrics Shilpa Vernekar, MD. Same day appointments for…read moresick visits. Open 9am-1pm on Saturdays. Accepting most insurance including Tricare

    Rivertown Pediatrics - pediatricians - Updated June 2026

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