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    Rivertown GMC

    2.2 (46 reviews)
    Closed 9:00 am - 7:00 pm

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    Services - Rivertown GMC

    Auto maintenance

    Oil changes

    Auto repairs

    2 More Services

    Auto wheel and tire repair

    Routine automotive maintenance

    Rivertown GMC Photos

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    10/10 experience buying from this dealership. My salesman Holden helped set this deal up in a matter of hours from 300 miles away. From the time we started talking he answered every question I had and really eased my mind buying from a long distance. Mr. Jerome Brown in finance had all of the paperwork ready to go and explained everything to me clearly while signing. Couldn't be happier with the professionalism and knowledge from the employees at Rivertown!

    My Cadillac CTS-V they took care of

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    28 days ago

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    5 months ago

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    2 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    3 years ago

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    9 years ago

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    12 years ago

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    6 years ago

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    11 years ago

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    12 years ago

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    4 years ago

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    8 years ago

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    10 years ago

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    11 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    Thank you very much for your visit, Andy!

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    7 years ago

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    11 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Rivertown GMC

    Review Highlights - Rivertown GMC

    I own a 2008 GMC Acadia that I have always brought in to have regular scheduled maintenance.

    Mentioned in 3 reviews

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    AutoNation Honda Columbus

    AutoNation Honda Columbus

    (38 reviews)

    Brought in our 2021 Honda Odyssey Touring, that we've owned since new, for a routine oil change…read more The service was completed, or so I hope. Two weeks later I went to replace the cabin and engine air filters and noticed that the coolant was an inch below minimum. I checked the "routine service inspection" sheet and it was marked as "good". There was literally probably 5 ounces in the reservoir. This is, in fact, not good. Now I question if the entire inspection and service was a sham. To put the icing on the cake, they even tried to give me a cash offer on our vehicle by phone as I pulled out of the dealership. I'll most likely go elsewhere for service.

    Least expected to write this review as during the sales process everything was perfectly fine but…read moreafterwards is where my problems began. I purchased a 2019 Mercedes CLS53 AMG, when I saw the vehicle I asked if i could get a PPI (pre purchase inspection ) they denied it & assured me the vehicle has been through a rigorous 135 point inspection & sold it to me with a 90 day limited warranty. Since purchasing on August 27th almost 2 months ago the vehicle has been in the shop for over a month, from a coolant leak from a failed heater pipe to a turbo line leaking oil to now the oil leaking from deep within engine block from the high pressure fuel pump. (*update from when I first wrote this in my notes: Cam position sensor also leaking oil) The vehicle has over 35 hours & counting of in-shop service repairs. At the time of this review I still do not have my vehicle. Along with the vehicle being in absolute terrible mechanical shape, I paid cash for this car Aug 27th 2024 & now on Oct. 22nd still have not received the title (*update Received on 10/29/24)I reached out to my salesperson Josh multiple times to which he said he would check for me & now stopped responding to me all together. I called last Tuesday (10/15) spoke with Kevin the used car manager who said he would both check on status of my title & see if he can speak with his higher ups on if they can help me in anyway for the over $8,000 in repairs my car has succumbed to, which again is absolutely abysmal on a 2019 with only 54k miles. Kevin did not call me back on 10/15 as he said he would to update me on status of my title nor did he reach back out by that Friday 10/18 where he said he would have word from some of the higher ups on what they can do to alleviate this horrible situation. I instead called Kevin myself 10/21 hoping he would have an answer for both things but he just transferred me to someone's voicemail. I ended up speaking with someone eventually on status of my title & though it's absolutely ridiculous to have to wait 2 months for a title, Im happy someone gave me some sort of update. Now, autonation is a huge company & I was happy with their professionalism during the purchase process, however true colors always shine after the fact & that is exactly what is happening here. Usually it is the smaller lower end dealerships you have these problems with but unfortunately I and a ton of other people from these reviews have also dealt with super rough vehicles that Im not entirely sure how they get mechanically approved. I have all receipts from the repairs, little over 9 weeks of ownership & I have had the car for a total of maybe 2 weeks. Over $8,000 in repairs, was given 90 day warranty from auto-nation which of course does not cover all repairs, I have personally paid over $3,000 of the repairs from my pocket, along with towing costs when the vehicle broke down. Im sure there will be a generic comment asking me to call a GM. I did not want to write this review but their actions here have left me no choice at all.

    Rivertown GMC - car_dealers - Updated May 2026

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