Well I'm unimpressed thus far with cleanliness. Finding not little but a lot of black hairs all…read moreover the main bathroom floor was gross. But the pile of hairs in the toilet was nasty. Totally gross. But the worst had yet to come. The towels literally smelled like mildew. My poor son, 6 1/2 and already exhausted because we'd driven for 7 plus hours and then all food options were eliminated by the late arrival, with only a microwave meal I figured a nice warm shower would help him relax before bed. Well he sadly looked at me and said "mama this towel smells really bad." And WOW it did. Then I was the lucky recipient of the next stinky towel. It was so bad I didn't even wipe myself off. I used the ONE washcloth that didn't stink to dry myself off. When we went to use the coffee machine the filter was dirty and the machine full of coffee grounds. It took me 3 cycles of 6 cups of water to get water to come through clean. How it was not simple enough to clean a coffee machine is beyond me. Our initial arrival we were greeted to a tower of trash and Rubbermaid bins WTF? When we called to ask about it they said they'd take care of it right away. At 12:30 am when we went to bed, it was all stillthere Day 2 we bought detergent to wash them because no one wants a knarly towel to dry off from the shower with. After washing them they're like new. But what a huge pain!!! For cleanliness they get a 2.5/5 from me. A bathroom is the second place you want REALLY clean aside from your bed. And then the kitchen. The beds were fine (a bit old and "springy") but I could have slept on the floor I was so tired. The bathroom should definitely have been mopped and properly cleaned. And I wouldn't have left a dirty coffee machine either. However, the ability to cook your own food 5/5 especially since it's slim pickings and terrifically long lines here for most places. The sledding hills at the property 5/5 because it's fluffy and clean snow. And great sledding. Assigned parking per unit 5/5 because it's easier to have "your" space than have to figure it out or fight for parking. Proximity to "downtown" is 2/5 if you've got kids OR if it's this much snow. It wouldn't be easy or safe to walk with kids with the amount of ice there is out and loads of snow. All in all, I give it a 3 since the value is there. Next time I know to bring cleaning products to make sure it's up to snuff.

The staff were wonderful, the location is great and the view is beautiful. Will go back again soon!read more

RUINED my husbands Birthday Weekend plans! These guys are unorganized, unprofessional, and…read moredishonest. Unless they can figure out a way to truly make it right, I would NOT recommend this company to anyone. We were excited to book their Aspen Meadow Retreat, and secured our July booking on June 1st after scoping out the area for a couple of weeks to find the perfect fit for our group. This is an area that generally books out months in advance in the peak summer and winter seasons, so we were very pleased that it was still available and had everything we needed. Our stay was confirmed and we reached out to our group to finalize plans--- which included family traveling from out of state and another party coming in from out of the country. Not to mention, we also have another family group who planned to celebrate in leavenworth with us, who booked another nearby vacation rental to accomodate their large party. On June 10 (10 Days after our booking was paid for and confirmed), I received an email from Charles (not a call, an EMAIL!) letting me know that there was a "miscommunication" regarding their listing availability and that the house we booked was no longer available. He tried to offer us another one of their listings in its stead, however, that listing was a big downgrade, and didn't at all meet our group needs. I called in to find out what happened and was told by a different colleague/employee that the owners of the house had requested those dates be blocked off for their use, but the request wasn't put into their system, so we were allowed to book it when it really wasn't available. Not only did it take them 10 DAYS to reach out with notice of their mistake, but their system CHARGED us the remaining balance for the booking the day AFTER I received the email from Charles. So we paid IN FULL for a booking, and didn't receive notice that we couldn't stay there until 10 Days after booking it. Here's the kicker-- as I mentioned nice listings in the area book up quickly, all of the other decent options for us in the area(that were available on the day we booked this listing) are NO LONGER AVAILABLE because they have been booked up. IF these guys had their sh*t together, we could have booked another place that would have suited our needs in time, and we wouldn't be in this position. So now, we have a group who has committed to another rental in the area (past the cancellation window) for that weekend, family coming in from out of state AND country, with NO place to stay that will accommodate our needs. With only a month until the intended weekend, turns out that most of the decent places in the ENTIRE state of WA are actually already booked up. After talking to them in person, they "officially" cancelled and refunded our trip, and tried to make amends by offering a 10% discount for a future stay if we wish to visit another weekend. Real cute, but a 10% discount doesn't even BEGIN to rectify the headache this ordeal has caused. Now, here's the coup de grace that really tanks any faith I have in this rental company: after receiving the news that our booked AND PAID FOR vacation rental was no longer available for us to use that weekend, I was FRANTICALLY searching additional rentals in the area so that we can secure something and salvage my husbands birthday weekend.. when what do I see?.. THE SAME HOUSE IS LISTED AS AVAILABLE ON VRBO FOR THOSE EXACT DATES AT A MUCH HIGHER RATE! (see screenshots) At this point I can't tell if these guys are truly this incompetent or if they're just another scam ring trying to bamboozle tourists to extract as much cash as possible. Either way, I'm sick to my stomach thinking about what an awful experience this has been.

I had to cancel my stay with Love Leavenworth (which I booked through Airbnb) due to a deeply…read moredisturbing and still-unresolved incident: an ongoing manhunt in the area involving a man who had murdered his three daughters at a nearby campsite. The National Guard was called in, the trail system was/is closed, and residents have been asked to take safety precautions. The situation was incredibly tense and evolving, and I no longer felt safe visiting the area--especially as a solo female traveler. The rental also had no A/C during a heatwave (it reached the upper 90s that weekend), and fans were only offered after I asked about them. While Emily at Love Leavenworth showed compassion in her messages and offered to reschedule me for another time--which I appreciated--I'm traveling for the next year and couldn't take advantage of that offer. Despite multiple requests from both me and Airbnb, the company refused to issue a full refund, ultimately returning only the $83 cleaning fee out of a $727 reservation, citing it as a "gesture of goodwill." This all happened on my birthday, and I had to scramble to find alternate lodging at considerable cost and stress. While it's clear some guests have had good experiences with this company, mine left me questioning how much they truly prioritize guest safety and flexibility during crises. Airbnb was, unsurprisingly, little help either--but a host has the power to go beyond policy when the situation clearly warrants it. Sadly, Love Leavenworth chose not to.

Left within 24 hours due to safety and cleanliness concern…read more We ended up leaving this property early due to significant cleanliness and safety concerns and unfortunately did not feel comfortable staying. We had booked a 4 night stay but left before even a full 24 hours. Within the first two hours of arriving we found 7 large spiders inside the home. While I understand that one or two can happen in a natural setting this was excessive and created an environment that felt unsafe especially with a child present. My significant other had to spend that first hour checking beds and areas throughout the home just so we could attempt to settle in. In addition to that there were multiple cleanliness issues that should not have been missed. We found debris including dirt, qtips, a plastic cap, loose bolts and screws, and even popcorn kernels under a beanbag that had clearly not been moved during cleaning. These are not minor oversights and could have been dangerous for a young child. Because of this we lost trust in the overall condition of the home and made the decision to leave early and return home. The host did offer relocation to another property however at that point we were not comfortable moving into another home under the same management and prioritized returning to a space where we felt safe. While a refund was issued for unused nights, additional costs including the cleaning fee, service related fees, taxes, and commission based fees were not reimbursed. Given the condition of the property upon arrival, this was disappointing and did not feel appropriate. I would not stay here again and would not recommend this property to others expecting a clean, safe, and comfortable environment.

I don't even want to choose one start--scam likely reservation. Only received one text message…read moreafter booking in June. No confirmation, no contract, no follow-up despite calling in November. Charged $3,311.30 for a reservation I never authorized. Be careful booking with NW Comfy Cabins.

Me, my wife and 4year old son stayed in Valhalla. 1 bedroom with hide-a-bed and kitchen…read more Bed was super hard. Hide-a-bed was lumpy, bent and nearly falling apart. The kitchen had pots and pans, dishes and silverware but no foil, oil or spatula. Making cooking almost impossible and messy. Fridge was so loud you could hear it rumbling from the bedroom or bathroom. We called maintenance about the fridge and they said someone would come out. Nobody came or called. We were scheduled there for 3 nights. We left after the second night. We will not be using this company ever again. We usually visit Leavenworth each summer and winter. We'll stay elsewhere.

First off this is the first negative review I've ever written for anything. I've definitely had bad…read moreexperiences with vacation rental homes and services, but none that compelled me so mush to write a review. I found Destination Leavenworth on VRBO so be on the look out when booking through them. The first thing that happened was when I was asking them about any COVID restrictions less than a month before our stay and it came up that they had to move us to a new property due to "uncontrollable circumstances". We ended up with a nice property, but it was a little off putting that this issue arose from me asking a question about the property. Who knows if it would have been caught before our stay. As far as the actual stay there were many issues: - Garbage disposal in sink didn't work. - Sprinklers came on numerous times while we were there making it very tough to enjoy the nice yard and getting our stuff wet. - The AC didn't seem to be working properly. - There was a door to one of the bedrooms with a screw in the doorway making it impossible to close the door. Not great for privacy. - Maintenance people came unannounced to check on the hot tub, making it tougher to enjoy the property and have privacy. And It was just unsettling finding a stranger in the back yard of our rental property. All these things on top of poor communication: Their offices were closed on the weekends and they have an app that you can submit a maintenance form for issues, but won't respond until regular hours. And they won't do work at night unless it's an emergency. Which I didn't consider our issues an emergency, but should have been able to be easily addressed. We didn't end up reaching out to them while we where there with any of the issues because we decide we'd rather not have multiple people come out to disturb us. So honestly I can't speak to their response to issues as you stay there, but the way the communication was set up was very very confusing and uninviting. The kicker is really, that I sent them an email after our stay stating all these issues and a follow up email. I NEVER HEARD BACK FROM THEM. Zero apology. Great way to loose a customer. Destination Leavenworth? More like "Destination Never Gonna use Destination Leavenworth Again".

WARNING-Do not book with this Company! We reserved the Hans property through VRBO January of 2025…read moreto stay over the 4th of July weekend. We paid our deposit and remaining balance on time. 8 days before our stay we get a message that there was a computer glitch and they were canceling our reservations. My brother and his family had already purchased plane tickets and rented a car. This was a celebration for my mom's 70th birthday and I had already bought and paid for a $170 birthday cake from a local bakery. I begged them to please keep my reservations but they did NOT! Even though I had booked this 5 moths in advance they did not care. July 4th is the busiest weekend of the year in Washington State and to find another property for 16 people is almost impossible. This has been a very stressful situation that has left our family in tears.

Very clean, easy to work with, enjoyable stay, roomy. Our bed was very comfortable , the kitchen…read morewas well appointed.

Every single thing was perfect. Comfy beds. Great view. Friendly staff. Good pricing. Good…read morebreakfast. Great location. Surrounded by beauty. Restful quiet stay.

We had a very cozy stay at the Blue Elk this Oktoberfest weekend. Our third floor king room was…read morepretty basic, with a comfy bed, desk, and a balcony. The bathroom is pretty small with only one sink. The hot breakfast was nice. We loved all the blue elk touches all over the lodge. We made several trips into town using the cut-through in the backyard. It's about a mile walk to the center of town. We also walked around Enchantment/Waterfront park which has trail entrances close to the back of the hotel. Our dog felt very welcomed. Next time I will probably request one of the ground floor rooms with an outside door which would be so convenient for taking the dog out. It was very quiet - we enjoyed sitting on the balcony taking in the view. Can't wait to be back!

Great experience - wonderful cabin and Tom and Travis are very kind owners. Main cabin has lots of…read morespace, including board games and lounging areas.

we had a wonderful time at high camp. cozy cabins, wood stoves, amazing sat pizza night. we got…read morelucky with some fresh snow to make some turns before we left. we will be back!

This was a great hotel. We enjoyed our time there. We went during October Fest. Our room over…read morelooked the street it's on. There's parking at the hotel, wasn't charged extra for parking. Our room had a fireplace (paid extra for that) and a king size bed. Our stay included breakfast, there was a variety of things to choose from. The staff were very friendly. Everything was within walking distance. Ever Sorry I forgot to take pictures of the room

Very clean, very friendly staff, love this inn! I would definitely recommend! The staff is very…read moreattentive and polite. It's very close to the main streets so you can literally walk to your room after visiting the main strip of Leavenworth!

Pricey? Not at all, more like high value!…read more Location, comfortable, clean and a pool. Seems like the lodge has been there for a long time until you walk in and it looks as fresh as a new place. I am not even sure how they did it but what a nice place with a small remote lodge feeling, but in the most central part of town. Walk out the front door and across the street and you are at the central park in the middle of the shopping area. Even a complimentary breakfast actually worth enjoying. Truth be known, the kielbasa was so good I didn't each much else. Ok, let's talk about the room. very well organized with a 4 post bed, a fire place and a very nice bathroom. We spent one evening on the little but comfortable balcony enjoying the view of the mountains and the town.

We stayed at the Bavarian Lodge for our anniversary Dec 8 and 9. Curtis on the front desk was very…read morekind and attentive. The hotel is gorgeous, and our king bedded room was spacious and comfortable. We happened to arrive in Washington during the recent highly unusual heavy rains. This did not deter from the ambiance of either the hotel or Leavenworth itself. The hotel is conveniently located directly across the street from Leavenworths Christmas village. A lovely and charming place to spend a day. All dressed up for Christmas, Leavenworth feels like a visit to Germany without the language barrier or the 14 hour flight. We loved every minute of our stay at the Bavarian Lodge and would definitely return.

Stayed here for 3 nights while exploring the area. Rooms, spacious! Even had a fireplace!…read more Breakfast - included! Omelets, breakfast meats, rolls, fruit and yogurt. Fantastic. Has pools and hot tub, even a spa (which i didn't get to use) and guest laundry. Its a little bit of a walk to the village, but in good weather is completely doable. Would recommend.

Have stayed here once before and wanted to come back again- let me say it did not disappoint! We…read morestayed in one of the 3 bedroom cabins and everyone agreed it was An amazing trip and the room was the best part. Tons of amenities (kitchen, W/D, hair dryer, dishwasher/DW pods-- you name it). Everything was impeccably clean. Beds were comfortable, pillows so so but it wasn't a huge issue. We loved the pool and convenience to town. You're right next to the alpine coaster and adventure park, plus you have the pool, golf, spa, tasting rooms and mini golf on site. We walked into town every day in about 10-15 minutes, was great for a morning stroll to get coffee or grabbing dinner in town. I've stayed in the winter & summer now and loved both times for different reasons. Such a lovely place to stay if you're visiting Leavenworth and without breaking the bank.