Tasha was wonderful. She applied the right amount of pressure and had my body relaxed and tension…read morefree during the AZILA treatment. The treatment itself is worth the time and price. Lots of warmth, oils and attention to pressure points. Highly recommend.

On June 11th, I made an appointment for myself and two friends Brie and Tim to be treated at 12:00…read moreat the spa in Chetola at noon on June 18th. I did have specific request for a therapist as I have been here many times prior and enjoyed being treated by Tracy. When I made my appointment, I had them look at my prior history to verify that she was still available and that I would be treated by her. Brie didn't have a specific request as far as a male or female therapist. Tim had requested a female therapist. On June 18th at precisely noon, Brie was taken directly to her appointment. My other friend and I waited another 15 minutes before somebody came out to take Tim back. It was Tracy...the therapist that I had requested. This left me with the male therapist, which I refuse to use after a very bad experience at a different spa. At this point, Brie was 15 minutes into her appointment, so there was not a way to change therapists, and the best way that I could see to resolve the situation was to give up my therapy session so that my friends could still enjoy their day. A manager came out, apologized to me and and explained that the system had changed so that there was no way to specifically request a certain therapist anymore. This confused me, as I literally just made my appointment a week ago and had there been a change to the system. I would've expected a phone call, explaining that our requests could no longer be met. I also explained that had we all been taken in on time, this issue could've been resolved, by arranging everyone as was originally agreed on with my first phone call when making the appointment. However, because two of our therapists were running 15 minutes behind this was not possible. It took a further 20 minutes for Tim to start his massage. I was told "Thank you for understanding" with no compensation offered. The therapist that I had specifically requested was completely booked for the day, and the point of this particular booking was for us to go in as a group so that we can enjoy our day. In short, I am very disappointed Chetola's lack of communication, service, and lack of compensation for my disappointing day.

I love Jade Massage Studio! Sarah is a wonderful massage therapist. I had an hour long full body…read moremassage and felt so much better afterwards. I felt extremely relaxed and so much tension had left my body. Sarah has a such calming presence and voice, is fantastic at massage, and is happy to focus on your specific needs. Her massages are a custom experience. If you have a specific area that is bothering you, just let her know and she will make sure to help. I would recommend Sarah and Jade Massage Studio to everyone in Boone, NC and the surrounding areas. It would be such a great gift to give as well. I can't wait to book another massage so I can feel relaxed and restored again.

I'm very disappointed with their customer service…read more We purchased a 3 massage gift package. We were able to use 1 with no issues. The massage was good but pretty much what you'd expect from any decent masseuse. Nothing outstanding, but fine. When we tried to make a subsequent appointment, they were booked but would call when something became available or they opened up later time periods. They never called. When we found the certificate when cleaning later and tried to redeem the remaining massages, we were told it had expired and was no longer valid. That's incredibly poor customer service and a total rip off (only 1 of 3 massages was redeemed due to their lack of availability). I'll admit that we should have followed up again, but life happened to us too, not to mention Hurricane Helene devastating this area and caring for my father as he fought and then died of cancer. While I desperately needed a massage, it wasn't on my mental to do list to follow up with them when we were told that we were on a list to be notified. Keeping in mind that this service was something that does not expire, nor would it take away from her ability to provide services to other clients as the three sessions had already been paid for in advance. However, I expected a certain amount of understanding and honoring the certificate and the money already spent, but nope, just an insincere apology and no option to redeem even one of the remaining massages. It felt like a slap in the face the call and request a massage to help me to release stress after burying my dad and to get no sympathy or understanding. I hope if the owner ever faces a family challenge like we did that she finds others are just as (un)compassionate as she was. I will never use them again and I would strongly advise you to use of the other options in the area if you're looking for a gift certificate for a gift for others or yourself. I certainly would not want my money stolen from me in the form of a service, which was done to us.

Great experience at Radiant Well-Being...from the first greeting to the massage, everything was…read moreprofessional and well done...if you get the chance to have a massage in Boone this is definitely one to consider!

Every person we interacted with was friendly and easy going. Very happy with our pedicures with…read moremassaged legs and my nails have never looked better. Thanks to Chance and the rest of the crew! I wish I would have reviewed before I spaced the other names but all top tier!!

Very nice! Beautiful service. They run on time - no waiting for appointment. They did a wonderful…read morejob. So kind and nice! Great job!

My wife was very pleased. Very nice lady at reasonable prices. Will continue to use her.read more

Love Julie, her pedicures are the best! . You do have to book far in advance, but other than that…read moreit's great

She is awesome Once your there outside the building look…read morefor a sign on the floor Step inside the building you will see stairs leading up Shes on the 2nd floor The experience i got was truly amazing very unique technique You wont be disappointed! Shes very friendly with a loving smile and warm

Chanelle is great! She does fantastic deep tissue work without making you feel bruised afterward…read more The only thing is that she is on the 3rd floor of a building with no elevator, so if you have trouble with stairs this could be an issue. But she's worth the climb!

My friends and I all go to Planet Tan and we love it!!! We…read morelove the atmosphere and we will go tan together even if we aren't using the beds that day. It's always so clean and the service is great! The employees are so kind and they explained everything to me concerning sunbeds and spray tans, I never felt like I didn't know what to do/ask for! :) ALSO they sell pink slush alani and I can never find that in Boone!

You can just tell that the owner cares so much! Kara loves…read moreher clients and wants to make sure the salon is inviting, relaxing, and that she has the best products and tanning beds to give her clients the best experience possible. She's so helpful in planning how to get the glow you want for an upcoming vacation, event, or just to make you feel good about yourself! Planet Tan is always impeccably clean, has great prices, and the best customer service. It's the only place I'll go in the High Country for a tan--whether it's in a roomy cyber bed, quick results hot bed, standup bed, or spray tan. Planet Tan has it all!

I am very happy with the service I received at this Salon. Leslie is a true artist. My nails look…read morefabulous. I couldn't be happier... The salon is clean, well organized, and everyone there is friendly and courteous. Big thumbs up !!!

These technicians are artists and they are great at what they do! The Dip Manicure is wonderful…read more It does take some time, but well worth it! They will offer you a beverage, the massage is excellent! Go for deluxe Pedicure'. Look forward to my next visit!