I took my 10wk old Maltese. Staff very friendly they made my pup feel at home. And left feeling like a million bucks.. Certainly will go back for future grooming. Thanks guys keep up the good work.. read more

Riverside Grooming - Pet Groomers Near Me - Riverside, California

I have been bringing my two dogs here for about a year and a half, I really didn't have much to complain about. However the last 6 months the haircut my dogs have been getting have gotten worse every time. They have come home with spots shorter then other spots and on one of my dogs they even cut her nails so short you could tell she was bleeding. I over looked that accidents happen. This last time they did not even cut there nails at all after I called to speak to a manager they were not there and I was told someone would call me back and I never received a call back. And I had to take a day off of work because now they close in Saturday's this was definitely a waste of time and $127.00. read more

Well I have been going to this place and entrusting them to take care of my 3 different pups ok some are older still my pups anyway I have seen service depletion over the years but today was the last straw. Upon taking my husky in for a bath and brush (winter coming) she was return to me completely shaved and charged $108??? Apparently they nail you an extra $20 for not bringing each dog in every 6 weeks. ??? So what they are doing is penalizing you for it? Are you serious I can't believe this it is like hidden fees from an airline lol. I brush and bath my dogs for as many times as I'm able and when it's time THEN I take them in so now they want you to pay extra for not bringing them in, within their MANDATED TIME FRAME???? So let's review that's approximately $3600 a year in grooming fees their way, DON'T think so. Voted best back in 2013 but 4yrs later their done. The increases in fees and don't do what you ask is inexcusable. read more

Took Bola for the first time today after reading Yelp reviews. Exceedingly pleased with the results! Bola had knots all over and she came back gorgeous. Took her in at 7 and we picked her up at just after 1 and it was $63 (after tax and tip). Pleasant customer service and great feeling tone. Will definitely return and recommend to others! read more

This review was for back in December. I had an appointment with a different groomer who never showed up or called to inform me that they were not going to show up. I called this location who luckily told me that they had a opening if I can go straight there. I was very grateful as this was super late notice. I show up and the place is very clean. Workers are very nice. Everyone is wearing a mask. I was a new customer and they treated me very nicely. I will be going there from now on. Prices are fair and affordable. They even placed a nice handkerchief on my dog. read more

Took my 9 month old Yorkie today for her first ever grooming. The service was great, the price was reasonable, and she was done before the scheduled time. The groomer who took care of my puppy was awesome and she even took the time to explain how to better care for my puppy's coat. Will definitely be back for monthly grooming! The best part was that I didn't have to make an appointment. I had called a mobile groomer and was given an appointment a week and a half away. This place was much more accommodating to my busy schedule. read more

Riverside Grooming - Awesome work - Pet Groomers Near Me - Riverside, California

Very happy with their customer service, they are always happy and accommodating. They don't take appointments so it's first come, first serve and you better be there at 7AM because they fill up QUICK. The only reason I'm not giving 5 stars is just for the lack of being able to take appointments because sometimes it can be an inconvenience, but hey, it just proves they're that great if they're that busy. read more

I've been taking my dogs here for years and never had a complaint. Until today when i drove all the way there to find out they are no longer open Saturday and Sunday. I work 60 hours a week and go to school on Saturday. So unfortunately they have lost my business and I'm sure countless others who actually work full time jobs... read more

Took my two fur babies Lola and Lucy today and they looked wonderful. Two of the ladies greeted us first thing in the morning they were very pleasant and nice as I signed both of my fur babies and I want to say a special thank you to both of them for being so nice this morning and for taking such good care of our fur babies Melissa Cooper read more

So my dog looks good. Not above or below average for a groom, just as good as usual. I have a place I usually go to but with a new baby in addition to my toddler I was looking for somewhere closer and decided to give here a try. When I called I was informed that its first come first serve and to be there at 7am when they open. I usually wouldn't do that but had family visiting who offered to take him down. Foolishly, we didn't check pricing but assumed (I know, I know) being in this location and having had my dog groomed semi regularly for the past 6 years it would be around 45-55. I've never paid more than that for my medium sized dog. Color me stunned when they called me at noon, 5 hours later, to pick him up and it was $75. I couldn't believe it! I couldn't complain as I hadn't checked the prices before, but I certainly won't be returning. That's really high for a bath and haircut for a 30lb dog. Also, the lady checking me out said "if you bring him on a slower day we can spend more time on his bath and haircut" Ummmm what? You had him for FIVE hours, are charging me $75 and you are basically telling me you COULD have done a better job? read more

They took my dog in on short notice and did a wonderful job!!! Tater came out smelling and looking good!! Definitely going back on a regular basis. read more

Riverside Grooming - Pet Groomers Near Me - Riverside, California

WOW!! This place is Amazing!!! This is my first time taking my dog here and it certainly will NOT be our last. I have tried so many places before coming here and I always seemed to leave disappointed but I am truly impressed on the way they left my lil' guy. He's never looked better. They knew exactly how I wanted his haircut and definitely exceeded my expectations. Thank you Riverside Grooming, you truly are the best =] read more

I had been using Riverside Groomers for years with my 4 dogs. Last visit I brought my last 2 dogs to be groomed and asked what the "new rate " was and the owner gave me the rate. When I returned , she said it would be an additional $20.00 and when I told her what she had told me what the charges would be, she said it was early and wasn't fully awake. On top of that it was the worst grooming that I ever received from there. I will not be going back and will not recommend them to my worst enemies. When Chastity left that finalized it for me read more

My fur baby & I LOVE this place! I've taken him since he was a wee pup. They were so good with him I refuse to go anywhere else. As soon as we walk in he's so excited to see them and i can see the love they have for my Benson & he has for them. I know he's in good hands. And omg that oatmeal shampoo smells amazing it's def a must!!! read more

10 stars, if I could! I recommend this place to all my friends with doggies and wouldn't suggest going anywhere else. Kirsten is always who I speak with on the phone or at the front desk, and she's wonderful. The first time I took my puppy, I was nervous about trying a new place and I could tell my dog was too. Kirsten pet and played with her while I filled out paperwork to make my dog more comfortable. Chastity is Bubba's groomer every month, and she's incredible. This last time I took her in, Bubba was excited to see Kirsten and Chastity, not nervous. The price is reasonable and they're timely. I honestly don't think any other local grooming place would show as much love and care for our animals as this place. Thanks so much, ladies!! read more

Cat groomers scared to do their job. Took mine to the vet and vet said why they cant do it.... and i dont have a clue!!!

The woman, I forget her name, is extremely condescending. When negotiating prices, she constantly referred to the way groomers did things in Orange County, as if this held a higher authority to people just wanting their dogs cleaned and trimmed. I found the older gentlemen (her husband?) to be much more inviting and almost apologetic for how the woman spoke to me. He even tried calling me back after if left. The unfortunate part is that there will probably be enough clientele to sustain their new business. It's just too bad that they were about to have another loyal customer. It's fine, I'll take my business elsewhere. If you're in Riverside and wanting to give your business to good fellow Riversiders, do not go to this groomer. read more

I just picked up my dog... 5 HOURS after I dropped him off. We were there first thing in the morning and I was told that the groomers wouldn't arrive until 1 HOUR later. If you're in the business for grooming dogs, wouldn't you want your groomers there when you say you're open for business??? When I picked my dog up, I asked the owner why it was that the groomers didn't show up until an hour later... she immediately started MOCKING me and raising her voice. I was appalled at her behavior. She was SUPER defensive and rather than listening to her customer, she began to get in to the details of how hard it would be for me to find a great groomer, yadda, yadda, yadda... With that said, I've never had a problem with the grooming itself... they actually do a wonderful job on our dog. The wait time is far too long and leaves my dog extremely dehydrated and stressed. Bottom line... the owners attitude is horrible and the time to groom is EXTREMELY long. read more

I took my bichon frise to them twice, only to get an ass chewing because they had to remove knots in his fur. On the second visit, my dog was terrified to enter the building. Enough said. I trust his instinct and now he goes somewhere else and where he's happy. read more

Thought this would be a great place after reading the reviews. I sadly did not have the greatest experience. They took about 2 hours longer than anticipated, mixed up my two dogs and were not very helpful. I walked in on them finishing up on my dog to find him in a muzzle and his groomer walking away complaining about my dog. Then was asked to leave while they finished. Frustrating experience. Will not be returning. read more

I like this place close too home great service my dog Lily always looks good I know they take good care of my dog and they're prices are very reasonable. The service is phenomenal. Friendly courteous etc. These girls work hard !!! Give them all a RAISE!!!!!! read more

My mother-in-law used to take our dogs here they did a decent job. We stopped going here because one of our dogs was nicked and we were not notified when we picked up our dogs. read more

The staff here are really nice. I've only gotten my girls nails trimmed here, but they do great.

So wait let get this straight you send me a 50% off email but then you aren't sure that you accept the percentage off for the person I referred. No wonder you are getting bad reviews not to mention the bad customer service when answering the phone. Did you never learn that's the first perspective a customer gets. I have taken my dogs here a few times and my cats but they have gone down hill. Won't be returning. read more

Have been taking my Golden here for a while and they did fine until they really gave my goldie a really bad hack job. Took her back the next time and they did a fine job. But today another hack job AND THEY CUT THE WISKERS OFF HER!!! I pay $95.00 for a show cut mind you and she looked horrible. Groomer gave me an attitude. Yeah...found someone else to do my dog. And yeah...youre not the only trick in town! read more

It was my first time here with my puppy and they were very welcoming and informative. I felt comfortable leaving her here with them and they did a great job. My puppy came back fresh and smelling great!! She even got an award for doing so well! I will definitely be back. read more

I wish there was a way to give a 10 star review...but that still would not be enough stars. My wife and I live in Bakersfield and whenever we travel we make it a point to try and visit Riverside Grooming because of the fantastic job they do with our poodle! read more

Just started coming this year after adopting a rescue. Asked for all the works and the owner was so kind enough to help be determine what products I could also use at home for itching. My buddy always comes out looking clean and super cute! Staff is super friendly and kind, always very welcoming. Highly recommend! read more

Riverside grooming staff we're fast, friendly, and very efficient. They handled my Pet fantastically. My dog had a stress-free experience, loved the staff, and came home a happy camper.I felt like they really cared about my pet which is the most important thing to me. read more

Took my pup to them and they did a great job! they offer many other services I want to go back for, including de-shedding for our big dogs, it really helps! read more

This place really is great! Yes the cost is a little more than your probably used to paying but from my experience you get what you pay for. I have two Yorkies and they are my sweet girls. I am really picky and I don't trust many places (groomers, vets, etc) with them. The ladies here treated my girls like their own and for that I am truly grateful. My girls don't get groomed very often so I don't have the opportunity of their reduced monthly price. I paid about $70 per dog but considering they get groomed maybe once every 6 months I will gladly pay that. If you are dropping off get there early, there might be a line. They are that good! One of my girls has had some medical issues regarding a sensitive esophagus issues and even though they hadn't seen my girls in more like a year they remembered and called me for the details before starting to groom them. They are that caring! They pay attention to detail and I truly trust my precious girls with them. If you want a good experience and you have the extra cash to spend then please try them out, it's well worth it. read more

Worst grooming experience! Picked up my dog after he was groomed, girl there told me that it was $68 for my service. I asked them to give him the "yorkie" look and NOT the "teddy bear" look; I have a yorkie and they gave his the teddy bear cut. Brought this to their attention and still had to pay full price. They say they went over pricing with me at drop off and even told me how to get discounts, but that never happened. His facial hair is still too long, his body trim is super uneven and they asked if I wanted the free bandana, I said yes, but that wasn't there either.(not that big of a deal, but with everything else, it's just annoying) When I asked to speak to a manager they gave me a card with their general number and told me to call that number and ask for the manager. Well, good luck getting through because I called at least 15 times to see if my dog was ready for pick up and they never answered. Had a few more questions for the girl I was speaking to and she just walked away from me. read more

My Maltese always come home looking amazing. We have been coming here for over a year and we are always excited to get our baby back looking like a million bucks. Worth every dollar. All the groomers are so sweet and loving towards him. That might be the reason he gets excited when we arrive there. read more

What brought me here was the freedom to be a "walk-in". What keeps me coming back is how wonderfully the groomers of Riverside Grooming treat my dogs. Not only are their grooming techniques superb, all the groomers are really great about informing me of any potential issues they see during the groom. One of my dogs has allergies and other medical issues. So, I really appreciate them caring enough to point out any inflammation and otherwise odd things that could be a problem and need attention. Of course, the best part about Riverside Grooming is their excellent abilities in grooming. You can tell the pride that take in each grooming. My dogs always come out looking adorable and their coat is always soft and shiny. My dogs smell pretty great too. read more

I am really satisfied with the service at Riverside pet grooming. Lovey came out clean and fresh and happy from the service. It did not take a long time to get her done. The staff is really knowledgeable and friendly. The prices are great and I would definitely bring Lovey again. read more

Was really happy with their service! Took my American Bulldog there and they made him look so handsome! And he smelled so great! He even came home with a little Easter tie! It made my heart melt. And they were very helpful with all my questions!! Will definitely be bringing back my big guy!!! read more

I am so glad that riverside pet grooming has a opened I now have a place to refer my customers if they are moving to this area. There grooming is amazing the staff is caring and experienced . They are Groomer and veterinarian recommend . read more

What sets this place apart is the loving nature toward the dogs. I feel like I'm leaving my Cozette in very good hands. And she always comes out Looking like a movie star! I love this place because they get my baby back to me within a few hours, too. Great people and great work. read more

I have been here twice with my puppy Tucker, both times they have been so nice and were great with Tucker. They treat him like he is their own pet. It was great watching them hug him and make him feel safe when I dropped him this morning. I am sure he will be all clean when I pick him up. read more

This is the best doggy parlor in the IE I don't ever hesitate on taking my Beagles to get groomed here. They always do an amazing job and the prices are super affordable. I am a student living on a budget and paying $75 for both of my dogs seems to be a great price, especially when they do an awesome job!!! I love how they smell and their cute bandanas, every month they have new bandanas which is amazing given that other places just have the same old boring bandanas. Jackie is always so friendly and welcoming to both of my Beagles and myself that I never leave this place worried about my pups. Everyone should have their pups groomed here as its the best of the best, 5 stars is not enough of a rating given their customer/quality service. read more