I wanted to say what a wonderful, caring, and professional experience we had at your Riverside…read moreCommunity Hospital. I am writing on behalf of my Mom, the patient (admitted)3/26-3/30/26), and myself. It was a very scary time for us. My Mom suffers from mild dementia, and luckily, she has not been hospitalized for years. The staff was so kind, professional, warm, and caring that, although it was still scary for her, she felt she was in good hands and felt safe. She met her soul mate in Marlette. That woman went above and beyond to make my mom feel special and cared for. They had a common interest in fashion, and Marlette made sure she connected on such a personal level that my Mom felt she had made a great friend. I felt that way too. Marlette could be very warm and caring and still very professional, a rare skill that is not always demonstrated. For her, I think it comes naturally; it's a true gift. The nurses, Sarv, Lily, Christine, Jill, and I am sure I am forgetting some names, were very good, caring, and professional. The gentleman Daniel, who delivered her food, always had a smile and kind words to say. I do realize these are people's jobs, and it can be easy to get wrapped up in the stress and occasional negativity that often goes with high-stress situations. Your people took the time and energy to treat a scared, confused, elderly woman with deep kindness and respect. Taking the time to learn about her interests and offer words of encouragement. These actions will not be forgotten, and we as a family are very appreciative.

I just want to Thank the nurses and the doctors and surgery staff at Riverside medical community…read morehospital. The nurses were wonderful and they took excellent care of me and I just want to Thank them for that! I also want to Thank my anesthesiologist for taking such good care of me during my surgery. You rock!! Thank you for taking all of my medical history and making a plan so that I would not have to suffer. Everything went great! Also Thank you to Dr kaaki for finding out what was wrong with me and for fixing it! I was very well taken care of at The Riverside community hospital. Thank God My surgery went smoothly. I just want to Thank the nurses and the doctors and surgery staff at Riverside medical community hospital. The nurses were wonderful and they took excellent care of me and I just want to Thank them for that! I also want to Thank my anesthesiologist for taking such good care of me during my surgery. You rock!! Thank you for taking all of my medical history and making a plan so that I would not have to suffer. Everything went great! Also Thank you to Dr kaaki for finding out what was wrong with me and for fixing it! I was very well taken care of at The Riverside community hospital. Thank God My surgery went smoothly.

Kaiser has been around for a very long time. Overall, I love the all in one service. No need to…read moretravel for specialists outside a network. Kaiser has one. You always get a Care Team to help you navigate through any questions or concerns. For the first time I am being admitted to the hospital with Pneumonia. I have no idea how I caught it but happy Kaiser is able to help with working towards the cure. Everyone has their opinion but to be so large with all of its technology to help with treatment options, I'm glad to be a Kaiser beneficiary.

Writing another review because something has got to change at Kaiser…read more I went to the ER last Thursday not because I wanted to, but because my fiancée and family strongly encouraged me to get evaluated due to ongoing shortness of breath, chest tightness, and potential complications related to findings on my heart imaging. While my symptoms have been extremely debilitating, I honestly expected the ER would offer little help. I first went to urgent care, hoping they could assist, but because my heart rate was elevated, they sent me to the ER. Dr. Romero Kupai came in and reassured me that nothing urgent was happening, which I appreciated. However, when I brought up the concerns found on my echocardiogram earlier that day, he seemed to minimize them as though they were not worth concern. He also stated that one of the blood tests my cardiologist had ordered was unnecessary because if I had that particular infection, I would be "very sick." He then said he would still order it anyway, in a way that felt dismissive--as if he were doing me a favor by completing testing my specialist had already deemed appropriate. (After i left the ER i did further research through credible medical sources, and found that he was entirely incorrect, that the infection I was being tested for can be subacute - symptoms can indeed be minimal or hidden) I am EXTREMELY glad that i still chose to get the testing done, despite him making it sound like it would be pointless. When he later explained there was nothing further the ER could do after ruling out immediately life-threatening issues, I understood that. What was frustrating, however, was when I asked what could be done in the meantime to help manage my symptoms while waiting for specialist follow-up, he had no guidance beyond telling me to return if symptoms worsened. The most upsetting part of the visit was overhearing him speaking about me outside the room to staff. I heard comments along the lines of patients getting "one bad test result" and assuming "that must be it," followed by something to the effect of trying to be gentle because he "can't tell them it's all in their head." Hearing a physician discuss me this way while I was actively seeking help was deeply discouraging and unprofessional. Being told by my cardiologist that there may be a mass on my heart is a legitimate reason to be concerned--especially when experiencing chest pain and shortness of breath. Those symptoms are not "in my head," and neither are abnormal imaging findings. He also responded to my report of sharp chest pain by saying it was not concerning, and stated, "I actually like hearing when patients have sharp pain." I understand he may have been trying to explain that certain pain patterns are less associated with emergencies, but the phrasing was insensitive and unsettling in the moment. I understand the ER's role is to rule out emergencies, not solve chronic issues. But patients still deserve respect, thoughtful communication, and not to be spoken about within earshot in a mocking or dismissive manner. Kaiser needs to do better in ensuring patients--especially those scared and symptomatic--are treated with professionalism and dignity.

I gave birth at Parkview about a week ago. I had a long labor and every L&D shift that treated me…read moreduring my stay was AMAZING, PATIENT, and KIND. Thank you to Erika, Ana, Queen, Carolyn, and Daisy for caring for me, my baby, and my support family. Thank you to the midwives Erika and Christina for assisting with my delivery. When I transitioned to the recovery portion, I was treated with the same treatment. Hailey, Fara, and Sarah were so attentive and held my hand throughout the entire process. Thank you Parkview staff for your support during my first pregnancy.

I'm most a regular here in the ER.. The Older short doctor (I think she is a doctor) needs to help…read morepatients and spot harassing people. Every time in here I just see her walking (never doing anything). One time she kicked me out of my daughters room (only 1 adult with patient) and security and doctor told me "No, you can stay". Tonight 1/2/26 ER tec, EKG tec and doctor said I could stay with my son and after being there an hour with him she came by and kicked me out of room. Giving me some WTH sorry of having a little girl who needed her mom back here and I said "what does that have to do with me". then she asked my son his age and then got rude with me.. I got up and left but wth.. this places isn't busy and we aren't in the way or hurting anyone but for no reason at all (and awful excuse) she just decided to kicked me out... I see her do stuff like this to people every time I'm here.. How about help patients and stop harassing people who are here worried and trying to support our loved ones... when she walked up I knew it was coming.. Her alone would be the reason I stopped coming here, I'm tired of being harassed by her or watching her harasse people every time I'm here. Another note: My son sat there and watched this gentlemen constantly asking for help and a glass water (guess he had injury to jaw) and finally after the 4th person he asked helped him.. everyone said ok but never came back.. my son almost got up to get him help and someone finally came back.. if staff is going to ignore patient then maybe should allow 1 guest so they can look out for patient wellbeing. I've worked in hospitals and it makes me sad how some staff ignores patients, at least act like you care. I know how busy it is but that person needs you, maybe hire more CNA's to show the TLC.

From the moment we walked into Riverside University Hospital, we were met with professionalism,…read morecompassion, and true medical excellence. My family member was treated for multiple dog bite wounds, and the level of care we received was nothing short of outstanding. Dr. Josh was phenomenal -- calm under pressure, extremely knowledgeable, and genuinely caring. He took the time to thoroughly assess the injuries, explain every step of treatment in a way we could understand, and made sure our loved one was comfortable and safe throughout the entire process. His bedside manner is exactly what you hope for in an emergency situation: confident, reassuring, and compassionate. We were also incredibly impressed with PA Theresa, who was equally amazing. She was informative, attentive, and took the time to answer all of our questions without rushing us. Her explanations were clear, her demeanor was warm, and it was obvious she truly cares about her patients and their families. The entire staff worked together like a well-oiled machine -- professional, efficient, and kind. In a stressful situation like a dog bite emergency, having a medical team that treats you with respect and empathy makes all the difference. If you ever need emergency care, especially for something as serious as animal injuries, I highly recommend Riverside University Hospital. Dr. Josh, PA Theresa, and their team turned a frightening situation into a positive experience, and we are extremely grateful for their expertise and compassion. Thank you for taking such excellent care of our family member -- you truly went above and beyond.

Do not come here. Writing this as I sit in the emergency with my son and his huge open wound that…read moreis down the muscle and bone going on hour 3 of waiting for them to stitch him up and nothing. No update unless you ask. Staff is rude place is dirty. Do not recommend.

The only part of my husband's hospital stay was being in the ICU. The nurses were fantastic, but as…read morefar as having his aortic dissection operated on, I kept asking to talk to the vascular team, but nobody ever came to talk to me. They just said they might do surgery I had to beg to ask him what kind of surgery they finally called me. A resident called me and said they think they're going to do a graph and maybe replace a vein in that to the left arm then they put them into a regular room while we were waiting. The nurses took forever to get there after he had pooped the bed he had to sit in his soiled bed for almost 20 minutes. I timed it the second time he soiled it. It was 13 minutes. He had to set it in soiled poop. I know they're busy. But we explained to them that my husband can't hold it when he has to go. He has a large prostate then all of a sudden they said oh we're going to surgery this morning the paperwork I didn't get to go down and see him beforehand or anything the vascular team never came in and talk to me. I think it's very unprofessional never come back to this hospital.

This is by far the best hospital ever in my opinion. Based off the care I have received every time…read moreI've came here over the years. I have no complaints at all. You can tell every worker here loves their job. Each department is phenomenal! Labor & delivery, emergency department (minus the longggg wait but that's normal at an ER!), Cardiac department, etc!! I would drive from a far distance just to come here if I ever have a reason to goto the hospital!

I have been coming to Loma Linda for quite some time, either for myself or with family members who…read moreneeded care. Unfortunately, the level of care we've experienced has been disappointing. For highly paid professionals, patients deserve better attention, compassion, and accountability. I feel the same way about Riverside Community Hospital -- the star ratings and other reviews seem to reflect similar concerns. Today, however, I was seen by a Pain Management Fellow under the supervision of a senior specialist. I want to recognize the Fellow for being professional, knowledgeable, respectful, and genuinely attentive. He took the time to listen and showed real care. That is what patients expect and deserve. I only hope more physicians -- especially those supervising -- demonstrate the same level of professionalism and compassion. Please continue supporting doctors who truly care about their patients.

they took such great care of my sister in law i also gave…read morebirth here 11 months ago, they have always treated me an my family so good, everyone here loves their job

The family birthplace at Riverside community Hospital is amazing, I went to go see A baby that was…read morejust born and all the staff told us what was going to happen in care quality was great

Riverside community hospital is a wonderful place to give birth. All the nurses on all the…read moredifferent shifts are absolutely amazing. They really do care about people here. Always checking in on patients making sure they are comfortable and got what they need. The nurses are really knowledgeable and explain everything you need to know. The hospital is super clean and they have strict social distancing rules which are a major plus when you have a brand new baby. Our doctor is doctor Arcone and he was amazing throughout the whole birthing process and he is really gentle. We're really glad that we chose this place to give birth.

I was present on March 31, 2026, at 8:55 AM, and consulted with Dr. Daniel Scott…read more I arrived with significant ear pain, and the service provided by Daniel Scott was exemplary. He efficiently removed the wax from my ear, restoring my hearing, and prescribed antibiotics to alleviate the pain. Additionally, the registered nurses were exceptional, persistently assisting in clearing my ear. The nurses were exceedingly kind, and the doctor was highly informative about each procedure and its rationale. I spent nearly four hours there, during which all the staff were courteous.   Also I was so hungry and feeling dizzy and the nurse got me a sandwich that was so nice from my nurse she was amazing The check-in process is efficient; your name is recorded, after which a nurse calls you to assess your vitals and inquire about the purpose of your visit. I propose an enhancement of privacy; now, all conversations are audible, since we are situated in an open waiting area where others can overhear personal reasons for seeing the doctor, resulting in a complete lack of privacy. I could discern the rationale and concerns of each individual; yet, that location is located at the entryway, compromising privacy since it exposes one's affairs to public knowledge. The check-in process for payment is efficient, and the staff is kind while recording your insurance information. Overall, everyone is polite and professional. I appreciate the kindness of the staff; every individual, including the security guard who records your name, was pleasant and amiable. The emergency room is clean, the bathrooms are well-maintained, and the whole service is commendable. The chairs are comfortable, thankfully not made of harsh plastic, which enhances the experience. Thank you. To the Manager: Please establish a more secluded area for the check-in process, as it now occurs in a public space where anyone may overhear your detailed conversations with the nurse. Exceptional emergency room, outstanding nurses, staff, and PA Daniel. Scott exhibited a high level of professionalism and contributed to my improved well-being.

I came here today and was helped at the Outpatient surgery Center. The nurses were professional and…read morehelpful the entire 6 Hours that I was there. Hands down the best experience that I've had at an outpatient facility. They were caring and supportive and sensitive to my requests and needs. Irma and Natalia the Nurse Supervisor were amazing! I felt calm and comfortable throughout. I was given lunch after my procedure and also apple juice when I asked. Dr. Sumit Khandar was great and performed a flawless procedure.

I had a High risk Pregnancy with diabetes, high blood pressure, plus I am 36 years old. I was…read morescheduled for a repeat c section on Feb 13,2026 and a tubule removal. Dr Salimi did my surgery. She was so amazing right from the start. Her energy and attitude made me feel so comfortable and confident everything was going to go well. She delivered my baby girl safe and sound and I had no complications. The whole surgery she made me comfortable. She was also teaching a student that day. I was so impressed by her teaching ability's. She was explaining everything to them really well. She did my entire surgery and then when it came to closing my skin she was teaching how to close up the skin and guiding a student to do so. I felt so confident that my scar will be none existent. She was giving great instructions and really helping boost the students confidence. I didn't even realize till later that Dr salimi is a resident. Thats how good she was. I would 100% recommended her to anyone. They also had music playing in the background and it was my type of music. Made the experience even better. The whole team of nurses and Drs was amazing! The best experience I could have asked for. So much better than my first c section.

I am the mother of a 30-week preemie born via emergency C-section (APGAR 5/7). My baby spent weeks…read morein this NICU and remains under the care of the hospital's High-Risk Clinic. Yesterday, I went to the unit to visit (as I was previously invited to do) and to see if I could get a medical-grade suction bulb. My baby has severe GERD and a high risk of aspiration--she chokes until her eyes are red and milk shoots from her nose. Having the right equipment for her safety is not something to play with. The treatment I received from Nurses HELEN and JESSICA was unprofessional and retaliatory. I have previously reported these nurses for their conduct during my baby's stay. When I arrived, Helen brushed me off and intentionally sent Jessica to the door to confront me. Jessica looked me in the face and said, 'I know who you are.' She then stood there acting as if the supplies were her personal property, condescendingly stating she would give me one 'this time only' and 'reminded' me that they don't provide these once a baby has left. It is deeply disappointing that staff would use a medical necessity to power-trip and settle a personal grudge. To treat a mother this way when she is simply trying to ensure her high-risk baby can breathe safely is unacceptable. ARMC management needs to address the behavior of Helen and Jessica immediately. I will not be returning to this unit to visit again. Their lucky My baby has to come to the clinic or i wouldn't step foot in this Hospital. Unless it was to see my OB. Sorry Dr. R & Dr. B but your staff that represent that unit need to be better VETTED

Operator Hayli's professionalism and empathy, during a stressful time, made all the difference. Her…read moreclear communication and warm tone provided me the support I needed while calling about my loved one. Hayli truly embodies Pacific Grove Hospital's commitment to exceptional patient and family care. I appreciate her dedication & commitment to ensuring me that my loved one is safe and sound.

I was taken here when I was placed on a 51/50 , a 72 hour hold. When I was about to be released…read morethey served me with a 52/50 which is a Mandatory 14 day hold. I believe that this facility is committing Medical Insurance Fraud. Every single patient that was on a 51/50 was placed on a 52/50. I had to see a judge in order to be released or I would have missed my brother's funeral. They are doing this to keep their beds full. Full beds ensure that are always paid. If I didn't have good insurance, they would have cut me loose.